Career Choice Motivations and Turnover Intention Among Chinese Social Workers: A Double-Mediator Model of Job Self-Efficacy and Job Satisfaction

References

• Abendroth, J., Heiss, A., Jacobsen, T., Roettger, S., & Kowalski, J. (2022). Job mobility and job performance: Beliefs about social and occupational (dis)advantages as mediators. International Journal of Occupational Safety and Ergonomics, 28(1), 199–212. https://doi.org/10.1080/10803548.2020.1763660
   PubMed Web of Science ®Google Scholar
• Abrahamson, K., Arling, P., & Gillette, J. (2012). Does self-efficacy influence the application of evidence-based practice? Journal of Nursing Education and Practice, 3(5), 1. https://doi.org/10.5430/jnep.v3n5p1
   Google Scholar
• Abu-Bader, S. H. (2000). Work satisfaction, burnout, and turnover among social workers in Israel: A causal diagram. International Journal of Social Welfare, 9(3), 191–200. https://doi.org/10.1111/1468-2397.00128
   Web of Science ®Google Scholar
• Auerbach, C., Schudrich, W. Z., Lawrence, C. K., Claiborne, N., & McGowan, B. G. (2014). Predicting turnover: Validating the intent to leave child welfare scale. Research on Social Work Practice, 24(3), 349–355. https://doi.org/10.1177/1049731513494021
   Web of Science ®Google Scholar
• Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review, 84(2), 191. https://doi.org/10.1037/0033-295X.84.2.191
   PubMed Web of Science ®Google Scholar
• Bandura, A. (2012). On the functional properties of perceived self-efficacy revisited. Journal of Management, 38(1), 9–44. https://doi.org/10.1177/0149206311410606
   Web of Science ®Google Scholar
• Bargsted, M., Ramirez-Vielma, R., & Yeves, J. (2019). Professional self-efficacy and job satisfaction: The mediator role of work design. Journal of Work and Organizational Psychology-Revista De Psicologia Del Trabajo Y De Las Organizaciones, 35(3), 157–163. https://doi.org/10.5093/jwop2019a18
   Web of Science ®Google Scholar
• Barretta-Herman, A., Leung, P., Littlechild, B., Parada, H., & Wairire, G. G. (2016). The changing status and growth of social work education worldwide: Process, findings and implications of the IASSW 2010 census. International Social Work, 59(4), 459–478. https://doi.org/10.1177/0020872814547437
   Web of Science ®Google Scholar
• Bolton, A., de Figueiredo, J. M., & Lewis, D. E. (2021). Elections, ideology, and turnover in the US Federal government. Journal of Public Administration Research & Theory, 31(2), 451–466. https://doi.org/10.1093/jopart/muaa051
   Web of Science ®Google Scholar
• Brimhall, K. C., Lizano, E. L., & Barak, M. E. M. (2014). The mediating role of inclusion: A longitudinal study of the effects of leader-member exchange and diversity climate on job satisfaction and intention to leave among child welfare workers. Children & Youth Services Review, 40, 79–88. https://doi.org/10.1016/j.childyouth.2014.03.003
   Web of Science ®Google Scholar
• Cheng, Y. H., & Jiang, S. (2022). Influence of work support on social workers’ professional identity: The mediating mechanisms of job autonomy and organizational commitment. Journal of Social Service Research, 48(6), 781–793. https://doi.org/10.1080/01488376.2022.2150743
   Web of Science ®Google Scholar
• Chen, Y. T., & Liang, Z. R. (2023). Value compatibility: Work–family conflict, psychological ownership, person–organisation value congruence and turnover intention amongst Chinese social workers. British Journal of Social Work. https://doi.org/10.1093/bjsw/bcad223
   Web of Science ®Google Scholar
• Chiang, C.-F., & Jang, S. (2008). An expectancy theory model for hotel employee motivation. International Journal of Hospitality Management, 27(2), 313–322. https://doi.org/10.1016/j.ijhm.2007.07.017
   Web of Science ®Google Scholar
• Chiller, P., & Crisp, B. R. (2012). Professional supervision: A workforce retention strategy for social work? Australian Social Work, 65(2), 232–242. https://doi.org/10.1080/0312407x.2011.625036
   Web of Science ®Google Scholar
• Cho, Y. J., & Song, H. J. (2017). Determinants of turnover intention of social workers: Effects of emotional labor and organizational trust. Public Personnel Management, 46(1), 41–65. https://doi.org/10.1177/0091026017696395
   Web of Science ®Google Scholar
• Crisford, P., Winzenberg, T., Venn, A., Schultz, M., Aitken, D., & Cleland, V. (2018). Factors associated with physical activity promotion by allied and other non-medical health professionals: A systematic review. Patient Education & Counseling, 101(10), 1775–1785. https://doi.org/10.1016/j.pec.2018.05.011
   PubMed Web of Science ®Google Scholar
• Das, R. (2023). Does public service motivation predict performance in public sector organizations? A longitudinal science mapping study. Management Review Quarterly, 73(3), 1237–1271. https://doi.org/10.1007/s11301-022-00273-w
   Google Scholar
• Doran, K., & Resnick, B. (2022). Factors influencing long-term care workers’ self-efficacy for encouraging residents to engage in physical activity. Journal of Aging & Physical Activity, 30(6), 987–994. https://doi.org/10.1123/japa.2021-0299
   PubMed Web of Science ®Google Scholar
• Dos Santos, L. M. (2020). I am a nursing student but hate nursing: The East Asian perspectives between social expectation and social context. International Journal of Environmental Research and Public Health, 17(7), 2608. https://doi.org/10.3390/ijerph17072608
   PubMed Web of Science ®Google Scholar
• Gao, T., Mei, S., Li, M., D’Arcy, C., & Meng, X. (2021). Decision authority on positive mental health in the workforce: A moderated mediation model of social support, gender, income, and occupation (Apr, 10.1007/s10902-021-00384-3, 2021). Journal of Happiness Studies, 23(1), 45–45. https://doi.org/10.1007/s10902-021-00412-2
   Web of Science ®Google Scholar
• Hair, J. F., Black, W. C., & Babin, B. J. (2010). Multivariate data analysis: A global perspective. Pearson Education. https://books.google.com/books?id=SLRPLgAACAAJ
   Google Scholar
• Hayes, A. F. (2017). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. Guilford publications.
   Google Scholar
• Hayes, A. F., & Rockwood, N. J. (2020). Conditional process analysis: Concepts, computation, and advances in the modeling of the contingencies of mechanisms. The American Behavioral Scientist, 64(1), 19–54. https://doi.org/10.1177/0002764219859633
   Web of Science ®Google Scholar
• Healy, K., & Meagher, G. (2004). The reprofessionalization of social work: Collaborative approaches for achieving professional recognition. British Journal of Social Work, 34(2), 243–260. https://doi.org/10.1093/bjsw/bch024
   Web of Science ®Google Scholar
• Hochwarter, W. A., Kacmar, C., Perrewé, P. L., & Johnson, D. (2003). Perceived organizational support as a mediator of the relationship between politics perceptions and work outcomes. Journal of Vocational Behavior, 63(3), 438–456. https://doi.org/10.1016/S0001-8791(02)00048-9
   Web of Science ®Google Scholar
• Hu, R., & Shi, B. (2022). A study on the effect of job support on social workers’ turnover intention: An empirical analysis based on CSWLS2019. Journal of East China University of Science and Technology（social Sciences), 37(3), 1–13.
   Google Scholar
• Jia, C. X., & Fu, C. (2022). The influence of work-family conflict on social worker job satisfaction. Journal of Social Work, 22(4), 970–991. https://doi.org/10.1177/14680173211051977
   Web of Science ®Google Scholar
• Jia, C. X., & Li, J. C.-M. (2022). Work-family conflict, burnout, and turnover intention among Chinese Social Workers: The moderating role of work support. Journal of Social Service Research, 48(1), 12–27. https://doi.org/10.1080/01488376.2021.1942393
   Web of Science ®Google Scholar
• Jiang, S., Jiang, C. X., & Cheng, Y. H. (2023). Working overtime in social work settings: Associations with burnout, person-organization value congruence and turnover intentions among Chinese social workers. Human Service Organizations, Management, Leadership & Governance, 47(1), 28–41. https://doi.org/10.1080/23303131.2022.2121347
   Web of Science ®Google Scholar
• Jiang, H., & Wang, Y. (2016). The role of recognition: An experimental study on the inclination to quit of social workers. Jiangsu Social Sciences, (4), 149–58. https://doi.org/10.13858/j.cnki.cn32-1312/c.2016.04.020
   Google Scholar
• Judge, T. A., & Bono, J. E. (2001). Relationship of core self-evaluations traits-self-esteem, generalized self-efficacy, locus of control, and emotional stability-with job satisfaction and job performance: A meta-analysis. Journal of Applied Psychology, 86(1), 80–92. https://doi.org/10.1037/0021-9010.86.1.80
   PubMed Web of Science ®Google Scholar
• Jung, Y.-M., & Yoo, I.-Y. (2020). The effectiveness of a career efficacy enhancement program for KOREAN nursing students: A quasi-experimental study. Nurse Education Today, 89, Article 104423. https://doi.org/10.1016/j.nedt.2020.104423
   PubMed Web of Science ®Google Scholar
• Kagan, M. (2022). Social workers’ attitudes toward evidence-based practice: The mediating role of work-related self-efficacy. Social Work Research, 46(3), 217–228. https://doi.org/10.1093/swr/svac018
   Web of Science ®Google Scholar
• Kalliath, P., Chan, X. W., & Kalliath, T. (2020). Keeping work and family separate: A serial mediation analysis of social workers’ work–family segmentation, work–family enrichment and job performance in Australia. British Journal of Social Work, 52(1), 236–255. https://doi.org/10.1093/bjsw/bcaa233
   Web of Science ®Google Scholar
• Khalid, K., Salim, H. M., Loke, S.-P., & Khalid, K. (2011). The key components of job satisfaction in Malaysian water utility industry. Journal of Social Sciences, 7(4), 550–556. https://doi.org/10.3844/jssp.2011.550.556
   Google Scholar
• Kim, T. K., Solomon, P., & Jang, C. (2012). Organizational Justice and Social Workers’ intentions to leave agency positions. Social Work Research, 36(1), 31–39. https://doi.org/10.1093/swr/svs001
   Web of Science ®Google Scholar
• Lei, J., Luo, M., Chui, E., & Lu, W. (2019). Whether professional training matters: Attitudinal antecedents to the Turnover Intentions of Social Workers in Guangzhou, China. Journal of Social Service Research, 45(3), 444–454. https://doi.org/10.1080/01488376.2018.1480569
   Web of Science ®Google Scholar
• Li, H., & Mo, J. (2022). The relationship between workplace support and turnover intention amongst Chinese Social Workers: A moderated mediation Model. British Journal of Social Work, 53(2), 1055–1076. https://doi.org/10.1093/bjsw/bcac171
   Web of Science ®Google Scholar
• Lin, C. (2019). Modeling corporate citizenship and turnover intention: Social identity and expectancy theories. Review of Managerial Science, 13(4), 823–840. https://doi.org/10.1007/s11846-017-0275-7
   Web of Science ®Google Scholar
• Lin, W., & Deng, M. (2019). Turnover intention predictors among social workers in China. Asian Social Work & Policy Review, 13(1), 117–123. https://doi.org/10.1111/aswp.12161
   Web of Science ®Google Scholar
• Lin, Y., Lin, Y.-K., Lin, C.-C., & Lin, T.-T. (2013). Job autonomy, its predispositions and its relation to work outcomes in community health centers in Taiwan. Health Promotion International, 28(2), 166–177. https://doi.org/10.1093/heapro/dar091
   PubMed Web of Science ®Google Scholar
• Li, H., Yu, K., Huang, Y., & Jin, X. (2019). Not all leaving is created equal: Differentiating the factors of organizational and occupational turnover intentions. Journal of Personnel Psychology, 18(1), 10–22. https://doi.org/10.1027/1866-5888/a000216
   Web of Science ®Google Scholar
• Li, H., & Zeng, S. (2022). Re-discussion on the sentiment of social work: The relationship between social value perception and turnover intention among social workers in China. Journal of East China University of Science and Technology（social Sciences), 37(3), 14–25.
   Google Scholar
• Mo, K. Y.-H., & Ho, H. W. M. (2021). Predictors of job satisfaction of Chinese Social Workers in Mainland China. Journal of Social Service Research, 47(6), 823–834. https://doi.org/10.1080/01488376.2021.1928587
   Web of Science ®Google Scholar
• Mo, K. Y.-H., Leung, C. T.-L., & Chan, S. T.-M. (2022). Satisfaction with organizational career management and the turnover intention of social workers in Guangdong Province, China. Journal of Social Service Research, 48(3), 353–364. https://doi.org/10.1080/01488376.2022.2042457
   Web of Science ®Google Scholar
• Monroe, K. R. (2001). Paradigm shift: From rational choice to perspective. International Political Science Review, 22(2), 151–172. https://doi.org/10.1177/0192512101222002
   Web of Science ®Google Scholar
• Salanova, M., Grau, R., Llorens Gumbau, S., & Schaufeli, W. (2001). Exposición a las tecnologías de la información, burnout y engagement: El rol modulador de la autoeficacia relacionada con la tecnología. Revista de Psicología Social Aplicada, 11(1), 2001.
   Google Scholar
• Schoemann, A. M., Boulton, A. J., & Short, S. D. (2017). Determining power and sample size for simple and complex mediation models. Social Psychological & Personality Science, 8(4), 379–386. https://doi.org/10.1177/1948550617715068
   Web of Science ®Google Scholar
• Spurk, D., Hirschi, A., & Dries, N. (2019). Antecedents and outcomes of objective versus subjective career success: Competing perspectives and future directions. Journal of Management, 45(1), 35–69. https://doi.org/10.1177/0149206318786563
   Web of Science ®Google Scholar
• Su, X. (2021). Validation of the Chinese version of the turnover intention scale in social workers. Journal of Social Service Research, 47(2), 207–218. https://doi.org/10.1080/01488376.2020.1738312
   Web of Science ®Google Scholar
• Su, X., Liang, K., & Wong, V. (2021). The impact of collective psychological ownership on turnover intention among social service workers. Human service organizations: Management. Leadership & Governance, 45(4), 352–364. https://doi.org/10.1080/23303131.2021.1898072
   Google Scholar
• Tang, X., & Li, X. (2021). Role stress, burnout, and workplace support among newly recruited social workers. Research on Social Work Practice, 31(5), 529–540. Article 1049731520984534. https://doi.org/10.1177/1049731520984534
   Web of Science ®Google Scholar
• Tham, P. (2006). Why are they leaving? Factors affecting intention to leave among social workers in child welfare. British Journal of Social Work, 37(7), 1225–1246. https://doi.org/10.1093/bjsw/bcl054
   Web of Science ®Google Scholar
• Wang, S. (2011). The embedded development of socialwork in China. Social Science Front, 34(2), 206–222.
   Google Scholar
• Wang, E., Jiang, W., & Mao, S. (2020). Job autonomy and turnover intention among social workers in China: Roles of work-to-family enrichment, job satisfaction and type of sector. Journal of Social Service Research, 46(6), 862–876. https://doi.org/10.1080/01488376.2019.1698487
   Web of Science ®Google Scholar
• Wang, Y., Jiang, N., Zhang, H., & Liu, Z. (2021). Organizational justice, burnout, and turnover intention of social workers in China. Journal of Social Work, 21(3), 456–475. Article 1468017320911347. https://doi.org/10.1177/1468017320911347
   Web of Science ®Google Scholar
• Wang, Y., Zheng, G., & Liu, H. (2021). The mismatch between high expectations and low responses: The determinants and mechanisms of senior social workers’ occupational turnover. China Social Work Research, 20(1) , 206–231.
   Google Scholar
• Warrener, C., Postmus, J. L., & McMahon, S. (2013). Professional efficacy and working with victims of domestic violence or sexual assault. Affilia-Journal of Women and Social Work, 28(2), 194–206. https://doi.org/10.1177/0886109913485709
   Web of Science ®Google Scholar
• Wiles, F. (2017). Developing social work students’ professional identity: The role of England’s professional capabilities framework. European Journal of Social Work, 20(3), 349–360. https://doi.org/10.1080/13691457.2017.1314935
   Web of Science ®Google Scholar
• Wilson, G., & McCrystal, P. (2007). Motivations and career aspirations of MSW students in Northern Ireland. Social Work Education, 26(1), 35–52. https://doi.org/10.1080/02615470601036534
   Google Scholar
• Xu, L., Lin, C., Liu, L., & Yang, M. (2012). The relationship between junior Students’Family social status and career choice motivation in the global financial crisis: The mediating effect of social dominance orientation. Journal of Psychological Science, 35(2), 472–476. https://doi.org/10.16719/j.cnki.1671-6981.2012.02.012
   Google Scholar
• Yan, C.-H., Ni, J.-J., Chien, Y.-Y., & Lo, C.-F. (2021). Does workplace friendship promote or hinder hotel employees? work engagement? The role of role ambiguity. Journal of Hospitality & Tourism Management, 46, 205–214. https://doi.org/10.1016/j.jhtm.2020.12.009
   Web of Science ®Google Scholar
• Yao, H.-Y. (2021). Constructing a conceptual framework for professional identity development in international social work students: A meta-ethnographic review. Qualitative Social Work, 20(4), 928–949. Article 1473325020912831. https://doi.org/10.1177/1473325020912831
   Web of Science ®Google Scholar
• Yuan, Y., Liu, C., Sun, Z., & He, X. (2021). Baseline survey of China social work longitudinal study 2019: Design and implementation. Research on Social Work Practice, 31(5), 513–519. Article 1049731520984536. https://doi.org/10.1177/1049731520984536
   Web of Science ®Google Scholar
• Zhang, Y. (2022). Structural Barriers and Narratives of Chinese Social Workers’ coping strategies. Human service organizations: Management. Leadership & Governance, 46(5), 370–391. https://doi.org/10.1080/23303131.2022.2046669
   Web of Science ®Google Scholar
• Zhang, H., Sun, L., & Zhang, Q. (2022). How workplace social capital affects turnover intention: The mediating role of job satisfaction and burnout. International Journal of Environmental Research and Public Health, 19(15), 9587. https://doi.org/10.3390/ijerph19159587
   PubMed Web of Science ®Google Scholar
• Zheng, G., Liu, H., Wang, Y., & Chen, B. (2021). The embedded paradox of organizational turnover and professional autonomy. Research on Social Work Practice, 31(6), 662–670. Article 1049731520984535. https://doi.org/10.1177/1049731520984535
   Web of Science ®Google Scholar
• Zhou, Q., & Semanchin Jones, A. (2023). Improving retention in child welfare: Comparing needed support for supervisors and caseworkers. Human service organizations: Management. Leadership & Governance, 1–15. https://doi.org/10.1080/23303131.2023.2271045
   Google Scholar