6,998
Views
4
CrossRef citations to date
0
Altmetric
LEISURE & TOURISM

Exploring key factors of medical tourism and its relation with tourism attraction and re-visit intention

ORCID Icon, & | (Reviewing editor)
Article: 1746108 | Received 08 Jul 2019, Accepted 16 Mar 2020, Published online: 21 Sep 2020

References

  • 199IT Data Center. (2014). Economic research of world medical tourism industry report 2013. Retrieved August 2, 2017, from http://www.199it.com/archives/266615.html
  • 199IT Data Center. (2015). 2015 global travel report. Retrieved August 2, 2017, from http://www.199it.com/archives/394112.html
  • Al-Azzam, A. F. M. (2016). A study of the impact of marketing mix for attracting medical tourism in Jordan. International Journal of Marketing Studies, 8(1), 139–26. https://doi.org/10.5539/ijms.v8n1p139
  • Alberti, F. G., Giusti, J. D., Papa, F., & Pizzurno, E. (2014). Competitiveness policies for medical tourism clusters: Government initiatives in Thailand. International Journal of Economic Policy in Emerging Economies, 7(3), 281–309. https://doi.org/10.1504/IJEPEE.2014.065252
  • Amazing Thailand. (2016). Retrieved August 2, 2017, from http://www.amazingthailand.org.cn/content/index/show/catid/113.html
  • Arunanondchai, J., & Fink, C. (2006). Trade in health services in the ASEAN region. Health Promotion International, 21(1), 59–66. https://doi.org/10.1093/heapro/dal052
  • Ayoubian, A., Tourani, S., & HashemiDehaghi, Z. (2013). Medical tourism attraction of Tehran hospitals. International Journal of Travel Medicine & Global Health, 1(2), 95–98. http://www.ijtmgh.com/article_33336_222e51715289fcac2a78055865362999.pdf
  • Bagozzi, R. P., & Yi, Y. (1988). On the evaluation for structural equation models. Journal of the Academy of Marketing Science, 16(1), 74–94. https://doi.org/10.1007/BF02723327
  • Baker, D. A., & Crompton, J. L. (2000). Quality, satisfaction and behavioral intentions. Annals of Tourism Research, 27(3), 785–804. https://doi.org/10.1016/S0160-7383(99)00108-5
  • Bioclub. (2016). Report of Thailand’s medical tourism and its inspiration. Retrieved August 2, 2017, from http://www.bio4p.com/depth/13591.html
  • Chang, C. C., Lin, H. H., Wu, H. Y., & Chang, H. Y. (2016). The empirical research of store image, service quality, product innovation, and customer’s perceived value to repurchase intention: The case of “Yingge Ceramic Old Street”. American Society of Business and Behavioral Sciences, 23(1), 101–111. 24dfacacd11e8beb8cd0b4bf3ded066d.pdf.
  • Chang, C. Y., Chen, C. L., & Hsieh, W. F. (2015). Effect of sport tourism attraction on revisit intention - A case study of the Sun Moon Lake Bikeway. Journal of Exercise and Health Research, 4(1), 48–65. doi:10.29505/JEHR
  • Chang, K. S., Chang, L. J., Lin, Y. S., Chien, H. C., & Lin, L. Y. (2013). Promoting international medical tourism transformation and innovation strategies in Taiwan - A case study of a local hospital in central Taiwan. Sports and Tourism Research, 2(2), 8–21. doi:10.6198/Sports.2013.2(2)2.
  • Che, T., Peng, Z., Lim, K. H., & Hua, Z. (2015). Antecedents of consumers’ intention to revisit an online group-buying website: A transaction cost perspective. Information & Management, 52(5), 588–598. https://doi.org/10.1016/j.im.2015.04.004
  • Chen, C. H., Wu, S. K., & Pan, K. Y. (2015). The construction of matching platform for medical tourism industry. Journal of Tourism and Health Science, 14(1), 1–14. doi:10.29863/JTHS.
  • Chi, D. J., & Hung, H. F. (2011). A new concept of supplier evaluation model building - Combining SEM and RST. Journal of Information Management, 18(2), 17–42. doi:10.6382/JIM.201104.0017.
  • Chi, L. J., Chuo, Y. H., & Tsai, S. T. (2012). Organizing the development strategies of Taiwan’s international medical tourism. Taiwan Medical Journal, 55(8), 48–51.
  • Chiang, Y. J., & Wang, D. H. (2016). Evaluation of recreation motivation and activity involvement in affecting place attachment by hikers. Journal of Taiwan Forestry Science, 31(1), 1–17. https://www.tfri.gov.tw/main/science_in.aspx?siteid=&ver=&usid=&mnuid=5377&modid=1&mode=&noframe=&cid=200&cid2=1138&nid=4419.
  • Chiou, H. J. (2009). Quantitative research and statistics analysis. Wu Nan.
  • Chu, Y. H., & Hsu, H. (2015). Influence of tourist image and attraction toward to satisfaction and revisiting willingness - The case of pier-2 art center. Journal of Tourism and Leisure Management, 3(2), 58–69. doi:10.6510/JTLM.3(2).05.
  • Chuang, T. C., Liu, J. S., Lu, L. Y. Y., & Lee, Y. (2014). The main paths of medical tourism: From transplantation to beautification. Tourism Management, 45(C), 49–58. https://doi.org/10.1016/j.tourman.2014.03.016
  • Cole, S. T., & Scott, D. (2004). Examining the mediating role of experience quality in a model of tourist experiences. Journal of Travel & Tourism Marketing, 16(1), 79–90. https://doi.org/10.1300/J073v16n01_08
  • Connell, J. (2013). Contemporary medical tourism: Conceptualization, culture and commodification. Tourism Management, 34, 1–13. https://doi.org/10.1016/j.tourman.2012.05.009
  • Constantin, A. (2015). International health tourism. International Journal for Responsible Tourism, 4(1), 59–72. http://repec.turismulresponsabil.ro/RePEc/amfarchive/2015-1/2015-4-1-59-72.pdf.
  • DiPietro, R. B., & Campbell, J. (2014). The influence of services cape and local food attributes on pleasure and revisit intention in an upscale-casual dining restaurant. Hospitality Review, 31(4), Article 1. http://digitalcommons.fiu.edu/hospitalityreview/vol31/iss4/1.
  • Fadda, N., & Sørensen, J. F. L. (2017). The importance of destination attractiveness and entrepreneurial orientation in explaining firm performance in the Sardinian accommodation sector. International Journal of Contemporary Hospitality Management, 29(6), 1684–1702. https://doi.org/10.1108/IJCHM-10-2015-0546
  • Fetscherin, M., & Stephano, R. M. (2016). The medical tourism index: scale development and validation. Tourism Management, 52, 539-556.
  • Fetscherin, M., & Stephano, R. M. (2016). The medical tourism index: Scale development and validation. Tourism Management, 52, 539–556. https://doi.org/10.1016/j.tourman.2015.08.010
  • Gao, J., & Liu, C. J. (2010). On the development of international medical tourism and its enlightenment for China. Tourism Tribune, 25(7), 88–94. https://wenku.baidu.com/view/c65576dbd15abe23482f4ddd.html.
  • go.huanqiu.com. (2016). Thailand, Singapore and South Korea rank as three most popular destinations in Asia. Retrieved August 2, 2017, from http://go.huanqiu.com/news/2016-08/9261651.html
  • Goodrich, J. N. (1993). Socialist cuba: A study of health tourism. Journal of Travel Research, 32(1), 36–41. https://doi.org/10.1177/004728759303200106
  • Haddadzadeh, M. H., Mohebbi, Z., & Maiya, A. G. (2011). A potential source for development of medical tourism of India: “Role of traditional holistic medicine in cardiovascular rehabilitation”. International Conference on Tourism & Management Studies-Algarve, 1, 91–98. Dialnet-APotentialSourceForDevelopmentOfMedicalTourismOfIn-5018460.pdf.
  • Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (1998). Multivariate data analysis. Prentice-Hall International.
  • Hallmann, K., Müller, S., Feiler, S., Breuer, C., & Roth, R. (2012). Suppliers’ perception of destination competitiveness in a winter sport resort. Tourism Review, 67(2), 13–21. https://doi.org/10.1108/16605371211236105
  • Han, G. S., Lee, J. H., & Ko, W. (2016). The relationship among flow, satisfaction, service quality, and revisit intention of college ski class participants. Journal of the Korea Academia-Industrial Cooperation Society, 17(6), 459–468. https://doi.org/10.5762/KAIS.2016.17.6.459
  • Hopkins, L., Labonté, R., Runnels, V., & Packer, C. (2010). Medical tourism today: What is the state of existing knowledge? Journal of Public Health Policy, 31(2), 185–198. https://doi.org/10.1057/jphp.2010.10
  • Huang, H. Y., Chen, K. C., & Fang, H. K. (2016). The influence of bicycle lane quality on tourist revisiting intention and satisfaction. Journal of Chinese Trend and Forward, 12(2), 97–111. doi:10.6428/JCTF.
  • Huang, Y. Y., & Ku, L. X. (2013). The impact of service encounter and trip quality on experiential value and return intention - A case of national museum of Taiwan history. Journal of Global Business Operation and Management, 5, 113–126. doi:10.29967/JGBOM.
  • Iulia-Maria, A. (2015). Building brand awareness in the medical travel market. International Journal for Responsible Tourism, 4(2), 123–135. http://repec.turismulresponsabil.ro/RePEc/amfarchive/2015-2/2015-4-2-123-135.pdf.
  • Izadi, M., Hoseinpourfard, M., Ayoubian, A., Karbasi, M., Jahangiri, M., & Jalali, A. (2013). A survey to the implementation of Islamic standards in the hospitals of Iran for attraction of Muslim medical tourists. International Journal of Travel Medicine & Global Health, 1(3), 99–102. http://www.ijtmgh.com/article_33340_334ce11f7d08c684e2d2296b3a9f8f02.pdf.
  • Johnston, R., Crooks, V. A., Adams, K., Snyder, J., & Kingsbury, P. (2011). An industry perspective on Canadian patients’ involvement in medical tourism: Implications for public health. BMC Public Health, 11(1), 416. https://doi.org/10.1186/1471-2458-11-416
  • Jöreskog, K. G., & Sörbom, D. (1989). LISREL 7: A guide to the program and applications. (2nd ed.). SPSS.
  • Kim, S., Lee, J., & Jung, J. (2013). Assessment of medical tourism development in Korea for the achievement of competitive advantages. Asia Pacific Journal of Tourism Research, 18(5), 421–445. https://doi.org/10.1080/10941665.2012.658416
  • Kozak, M. (2001). Repeaters’ behavior at two distinct destinations. Annals of Tourism Research, 28(3), 784–807. https://doi.org/10.1016/S0160-7383(00)00078-5
  • Kuo, C. T., Hsieh, K., & Huang, W. C. (2010). A study of tourism attraction, recreation experience, satisfaction and repeat visits, a case Chiayi County Budai Hou Mai Li Scenic Area. Journal of Both Sides between Taiwan Strait Physical Education and Sports, 4(2), 1–19. doi:10.29534/JBSTSPES.201009.0001.
  • Kuo, C. T., & Wu, Y. Y. (2014). The effect of sport tourism attraction and experiential value to revisit intention for bicycle sports. Journal of Sports Knowledge, 11, 34–56. Tamsui Oxford doi:10.29596/BGYY.
  • Kuo, T. S., & Hsiao, L. C. (2014). A study on the factors of revisiting willingness of tourism factory. Journal of Tourism and Leisure Management, 2(1), 121–129. doi:10.3966/2225949X2014050201010.
  • Lai, Y. H. R., Chu, J. Y., & Petrick, J. F. (2016). Examining the relationships between perceived value, service quality, satisfaction, and willingness to revisit a theme park. Travel and Tourism Research Association: Advancing Tourism Research Globally, 52–56. ScholarWorks@UMass Amherst authorized.
  • Lee, J. S., & Back, K. J. (2008). Attendee-based brand equity. Tourism Management, 29(2), 331–344. https://doi.org/10.1016/j.tourman.2007.03.002
  • Li, D. H., Xu, C., Huang, T. G., Zhong, S., & Liu, B. (2011). Preliminary ideas of development of medical tourism in China after the financial crisis. Chinese Journal of Social Medicine, 28(1), 8–10. doi:lO.3969/j. issn. 1673-5625. 201l. Ol.004.
  • Liang, J. C. H., & Tsai, C. Y. (2008). A study of relationships among tourist motivation, experience, satisfaction and revisiting intention of Penghu ecotourism. Journal of Sport and Recreation Research, 2(3), 94–109. doi:10.29423/JSRR.200803_2(3).0007.
  • Lin, A. Y. S., Yan, W. H., Ho, L. M., & Luo, Y. T. (2015). The impact of tourism service quality for revisiting willingness in Jian Yuan Leisure Farm: To recreation satisfaction as intermediary variables analyzed. Journal of Ocean Leisure Management, 5, 35–52. doi:10.29852/JMLM.
  • Lin, C. H., Lee, T. R., & Lee, C. S. (2010). To develop the strategies of the medical tourism industry in Taiwan by using GRA and TRIZ: The Japanese consumer viewpoint. Chiao Da Management Review, 30(2), 147–187. doi:10.6401/CMR.201012.0147.
  • Lin, C. T., Chuang, S. M., & Chang, W. T. (2013). A study of quality of tourism, satisfaction and revisiting willingness in Xiaoliuqiu - A case of National Kaohsiung Marine University students. Journal of Marine Leisure Management, 4, 111–136. doi:10.29852/JMLM.
  • Lin, C. T., & Huang, Y. L. (2012). A framework model for assessing sustainability strategy of medical tourism in Taiwan. Journal of Sustainable Development and Management Strategy, 4(1), 1–18. doi:10.6734/JSDMS.
  • Lin, H. E., & Ku, C. M. (2009). A study of the relationship between sport tourism attraction, bikeway image, and revisit intention of Puzih River bikeway in Chiayi County. NCYU Physical Education, Health & Recreation Journal, 8(3), 249–262. doi: 10.6169/NCYUJPEHR.8.3.24.
  • Lin, S. S., & Huang, C. C. (2016). The mediating effects of biking track tourism satisfaction between tourism attraction and revisit intention. Journal of KUAS Physical Education, 15, 117–126. doi:10.29889/KUASPE.
  • Liu, F. Y., & Liu, H. C. (2010). The potentials and strategies of Taiwan’s medical tourism with the perspective of service quality. Quality Magazine, 46(2), 53–57. doi:10.29999/QM.201002.0009.
  • Liu, I. C. (2012). Industrialization of medical care: Perspectives of policy learning. Social Policy & Social Work, 16(1), 183–232. doi: 10.6785/SPSW.201206.0183.
  • Liu, J. G., & Zhang, Y. J. (2016). Medical tourism: Literature review and research prospects. Tourism Tribune, 6, 113–126. http://new.oversea.cnki.net/kcms/detail/detail.aspx?filename=LYXK201606019&dbcode=CJFQ&dbname=CJFD2016&v=.
  • Liu, W. Y., Lee, Y. T., & Hung, T. Y. (2013). The service quality, revisit intention and behavior intention of historical sites travel in Anping harbor. Leisure Industry Research, 11(4), 1–31. doi:10.6746/LIR.201312_11(4).0001.
  • Liu, Y. L., & Hsiao, Y. J. (2012). Analyses of tourism attraction, tourist satisfaction and willingness to revisit - A case study based on Wang-Gong Fishermen’s Wharf. Journal of Leisure and Recreation Industry Management, 5(1), 1–20. doi:10.6213/JLRIM.2012.5(1)1.
  • Liu, Y. L., & Lo, M. C. (2010). Analyses of tourism attraction, tourist satisfaction and willingness to revisit - A case study based on Flying Cow Ranch. Journal of Rural Tourism Research, 4(2), 45–61. doi:10.30169/JRTR.201012.0004.
  • Liu, Y. L., Tsou, C. T., Chou, M. Y., & Chian, Y. C. (2012). Exploring tourism attraction, travel motivation and willingness to revisit - A case study based on Renyi Lake Scenic Area. Journal of Toko University, 6(1 & 2), 101–121. doi:10.7018/JTU.201211.0101.
  • Manhas, P. S., & Ramjit. (2015). Marketing analysis of medical tourism in India. Enlightening Tourism. A Pathmaking Journal, 5(1), 1–39. http://rabida.uhu.es/dspace/bitstream/handle/10272/10918/Marketing_analysis.pdf;sequence=2.
  • McKinnon, B. J., & Bhatt, N. (2010). Cochlear implants and medical tourism. Cochlear Implants International, 11(3), 125–132. https://doi.org/10.1002/146701010x486444
  • Meade, L. M., & Sarkis, J. (1999). Analyzing organizational project alternatives for agile manufacturing processes: An analytical network approach. International Journal of Production Research, 37(2), 241–261. https://doi.org/10.1080/002075499191751
  • Menvielle, L., Menvielle, W., & Tournois, N. (2011). Medical tourism: A decision model in a service context. Turizam: Medunarodni Znanstveno-Strucni Casopis, 59(1), 47–61. https://hrcak.srce.hr/68290.
  • Mir, M., & Tajzadeh-Namin, A. (2014). Assessing preparation level of medical tourism in Zahedan City. International Journal of Hospitality & Tourism Systems, 7(2), 56–62. http://www.publishingindia.com/ijhts/24/assessing-preparation-level-of-medical-tourism-in-zahedan-city/340/2479/.
  • Moghavvemi, S., Ormond, M., Musa, G., Isa, C. R. M., Thirumoorthi, T., Mustapha, M. Z. B., Kanapathy, K. A., & Chiremel Chandy, J. J. (2017). Connecting with prospective medical tourists online: A cross-sectional analysis of private hospital websites promoting medical tourism in India, Malaysia and Thailand. Tourism Management, 58, 154–163. https://doi.org/10.1016/j.tourman.2016.10.010
  • MyMedHoliday. (2013). Thailand’s medical tourism statistics: A look at the international patient numbers. Retrieved August 2, 2017, from http://www.mymedholiday.com/blog/2013/10/793/thailands-medical-tourism-statistics-a-look-at-theinternational-patient-numbers/
  • Orel, F. D., & Kara, A. (2014). Supermarket self-checkout service quality, customer satisfaction, and loyalty: Empirical evidence from an emerging market. Journal of Retailing and Consumer Services, 21(2), 118–129. https://doi.org/10.1016/j.jretconser.2013.07.002
  • Pan, L. S., & Lai, K. Y. (2013). The study of promote medical tourism policy in Taiwan. Journal of Taipei College of Maritime Technology, 6(1), 70–82. doi: 10.29770/JTCMT.
  • Pocock, N. S., & Phua, K. H. (2011). Medical tourism and policy implications for health systems: A conceptual framework from a comparative study of Thailand, Singapore and Malaysia. Globalization and Health, 7(1), 12–23. https://doi.org/10.1186/1744-8603-7-12
  • Quintela, J. A., Costa, C., & Correia, A. (2016). Health, wellness and medical tourism - A conceptual approach. Enlightening Tourism. A Pathmaking Journal, 6(1), 1–18. https://www.researchgate.net/publication/304806422_Health_Wellness_and_Medical_Tourism_-_a_conceptual_approach_Enlightening_Tourism_A_Pathmaking_Journal_Vol_6_No_1_2016_pp_1-18January-June_ISSN_2174-548X_Special_issue_on_Thermal_Tourism_Thalassotherap.
  • Ranjbarian, B., & Pool, J. K. (2015). The impact of perceived quality and value on tourists’ satisfaction and intention to revisit Nowshahr City of Iran. Journal of Quality Assurance in Hospitality & Tourism, 16(1), 103–117. https://doi.org/10.1080/1528008X.2015.966295
  • Rikke, S., & Despena, A. (2015). American medical tourism in India: A retrospective health policy analysis. International Journal for Responsible Tourism, 4(1), 33–50. https://search.proquest.com/openview/8065d5cb18baf410c0967bef4843c3c4/1?pq-origsite=gscholar&cbl=2030320.
  • Saaty, T. L. (1980). The analytic hierarchy process. McGraw-Hill.
  • Saaty, T. L. (1996). Decision making with dependence and feedback: The analytic network process. RWS Publications.
  • Saaty, T. L. (2001). Decision making with dependence and feedback: The analytic network process (2nd ed.). RWS Publications.
  • Sarantopoulos, I., Vicky, K., & Geitona, M. (2014). Medical tourism and the role of e-medical tourism intermediaries in Greece. Tourismos: An International Multidisciplinary Journal of Tourism, 9(2), 129–145. https://www.researchgate.net/publication/283886893_Medical_tourism_and_the_role_of_e-medical_tourism_intermediaries_in_Greece.
  • Shan, Y. Q., & Yao, G. R. (2016). A review of the research on foreign medical tourism. The Chinese Health Service Management, 33(8), 631–635. http://www.wanfangdata.com.cn/details/detail.do?_type=perio&id=zgwssygl201608021.
  • Sheppard, C. E., Lester, E. L., Karmali, S., de Gara, C. J., & Birch, D. W. (2014). The cost of bariatric medical tourism on the Canadian healthcare system. The American Journal of Surgery, 207(5), 743–747. https://doi.org/10.1016/j.amjsurg.2014.01.004
  • Singapore Tourism Board. (2016). Retrieved August 2, 2017, from http://www.stb.gov.cn/industries/healthcare/Pages/Overview.sapx
  • Singh, N. (2013). Exploring the factors influencing the travel motivations of US medical tourists. Current Issues in Tourism, 16(5), 436–454. https://doi.org/10.1080/13683500.2012.695341
  • Smith, R., Álvarez, M. M., & Chanda, R. (2011). Medical tourism: A review of the literature and analysis of a role for bi-lateral trade. Health Policy (Amsterdam, Netherlands), 103(2–3), 276–282. https://doi.org/10.1016/j.healthpol.2011.06.009
  • Taiwan Tourism Bureau. (2016). Yearly statistics 2015. Taiwan: National Statistics, R.O.C.Retrieved August 2, 2017, from http://www.stat.gov.tw
  • Teller, C., & Alexander, A. (2014). Store managers - The seismographs in shopping centres. European Journal of Marketing, 48(11/12), 2127–2152. https://doi.org/10.1108/EJM-02-2013-0072
  • Turner, L. (2012). News media reports of patient deaths following “medical tourism” for cosmetic surgery and bariatric surgery. Developing World Bioethics, 12(1), 21–34. https://doi.org/10.1111/dewb.2012.12.issue-1
  • UNWTO. (2015). UNWTO Tourism Highlights 2015 Edition. Retrieved from https://www.e-unwto.org/doi/pdf/10.18111/9789284416899.UNWTOPublications
  • Vigolo, V. (2015). Investigating the attractiveness of an emerging Long-haul destination: Implications for loyalty. International Journal of Tourism Research, 17(6), 564–576. https://doi.org/10.1002/jtr.v17.6
  • Wang, C. H., Chen, D. W. L., & Chen, P. H.. (2011). The competitive advantage of Taiwan development on medical tourism service. Web Journal of Chinese Management Review, 14(1), 1–17. http://cmr.ba.ouhk.edu.hk/cmr/webjournal/v14n1/CMR284C10.pdf.
  • Wang, C. Y. (2007). Medical tourism thriving in Asia, Taiwan must come on in leaps and bounds with leverage. Project of IEK of Industry & Technology Intelligence Service, Taiwan Industrial Technology Research Institute.
  • Wang, J. R., Yu, T. P., & Wu, W. M. (2015). A new alternative of Penghu’s winter tourism: A study of the international healthcare-tourism. Leisure ResearchS Leisure Study, 5(4), 32–49. doi:10.29518/LS.
  • Weaver, D. B., & Lawton, L. J. (2011). Visitor loyalty at a private south Carolina protected area. Journal of Travel Research, 50(3), 335–346. https://doi.org/10.1177/0047287510362920
  • Wongkit, M., & McKercher, B. (2016). Desired attributes of medical treatment and medical service providers: A case study of medical tourism in Thailand. Journal of Travel & Tourism Marketing, 33(1), 14–27. https://doi.org/10.1080/10548408.2015.1024911
  • Woo, E., & Schwartz, Z. (2014). Towards assessing the knowledge gap in medical tourism. Journal of Quality Assurance in Hospitality & Tourism, 15(2), 213–226. https://doi.org/10.1080/1528008X.2014.889516
  • Wu, S., Lin, C. L., & Chuang, C. C. (2015). Taiwan’s medical and cosmetic tourism consumer participation motivation and satisfaction for Kaohsiung City and Pingtung County. Review of Leisure, Sport and Health, 6(1), 54–67. doi:10.29503/RLSH.
  • Wu, T. P., & Chen, C. H. (2013). The development of business model for medical tourism - A case study of cosmetic clinic. The Journal of International Esthetic Science, 10(2), 23–42. doi:10.30001/JIES.201306_10(2).0002.
  • Wu, T. X. (1990). Telephone survey: Theory and method. 2nd edition. Linking Publishing.
  • Yang, C. C., Liu, L. W., Luo, Y. M., & Syu, W. T. (2015). A study on tourism attraction, sports tourism attraction and revisiting willingness. NCYU Physical Education, Health & Recreation Journal, 14(2), 69–80. doi:10.6169/NCYUJPEHR.14.2.06.
  • Yang, C. T., Chen, C. K., & Hu, C. C. (2013). Exploring the vitality of the industry culture activity - Case study of Johnius Grypotus Festival in Beiliao. Leisure Industry Research, 11(2), 85–103. doi:10.6746/LIR.201306_11(2).0007.
  • Yang, W. G., Yang, C. C., Tseng, Y. C., & Lin, Y. C. (2015). A study of the influence of attractiveness, recreational experience and satisfaction of camping on the intentions to revisit. Journal of Sport and Recreation Management, 12(4), 55–72. doi:10.6214/JSRM.1204.004.
  • Yee, B. Y., & Faziharudean, T. M. (2010). Factors affecting customer loyalty of using internet banking in Malaysia. Journal of Electronic Banking Systems, 2010(2010), 1–21. https://doi.org/10.5171/2010.592297
  • Yeoh, E., Othman, K., & Ahmad, H. (2013). Understanding medical tourists: Word-of-mouth and viral marketing as potent marketing tools. Tourism Management, 34, 196–201. https://doi.org/10.1016/j.tourman.2012.04.010
  • Zhang, C. X. (2012). Legal and policy suggestions on developing international medical tourism industry in China. Medicine and Jurisprudence, 4(2), 37–41. doi: 10.3969/j.issn.1674-7526.2012.02.009.
  • Zhang, G. H., & Gao, X. (2016). Analysis on the potential of medical tourism in China’s cities. Journal of Qingdao University of Science and Technology, 32(1), 1–4.  http://www.wanfangdata.com.cn/details/detail.do?_type=perio&id=qdhgxyxb-skb201601001.
  • Zhang, W. Y., Tao, Z. M., & Cai, B. F. (2013). Study on satisfaction degree of medical tourists based on mood theory. Social Scientist, 1, 92–96. doi: 10.3969/j.issn.1002-3240.2013.01.021.