The impact and recovering strategies of the COVID-19 pandemic: Lessons from Taiwan’s hospitality industry

References

• Aliperti, G., Nagai, H., & Cruz, A. M. (2020). Communicating risk to tourists: A mental models approach to identifying gaps and misperceptions. Tourism Management Perspectives, 33, 100615. https://doi.org/10.1016/j.tmp.2019.100615
   Web of Science ®Google Scholar
• Benvenuto, D., Giovanetti, M., Vassallo, L., Angeletti, S., & Ciccozzi, M. (2020). Application of the ARIMA model on the COVID-2019 epidemic dataset. Data in Brief, 29, 105340. https://doi.org/10.1016/j.dib.2020.105340
   PubMed Web of Science ®Google Scholar
• Chakraborty, T., & Ghosh, I. (2020). Real-time forecasts and risk assessment of novel coronavirus (COVID-19) cases: A data-driven analysis. Chaos, Solitons & Fractals, 135, 109850. https://doi.org/10.1016/j.chaos.2020.109850
   PubMed Web of Science ®Google Scholar
• Chen, Y. C., Lu, P. E., Chang, C. S., & Liu, T. H. (2020). A time-dependent SIR model for COVID-19 with undetectable infected persons. http://gibbs1.ee.nthu.edu.tw/A_TIME_DEPENDENT_SIR_MODEL_FOR_COVID_19.PDF
   Google Scholar
• Fu, Y. K., Huang, W. L., & Liao, C. N. (2020). The selection model for horizontal alliances between hotels and airlines: An integrated application of NGT, Fuzzy TOPSIS and MCGP methods. Tourism Review, 75(4), 681–698. https://doi.org/10.1108/TR-06-2019-0214
   Web of Science ®Google Scholar
• Fu, Y. K., & Wang, Y. J. (2020). Experiential value influences authentic happiness and behavioural intention: Lessons from Taiwan’s tourism accommodation sector. Tourism Review. https://doi.org/10.1108/TR-06-2019-0228
   Web of Science ®Google Scholar
• Ihtiyar, A., Barut, M., & Ihtiyar, H. G. (2019). Experiential marketing, social judgements, and customer shopping experience in emerging markets. Asia Pacific Journal of Marketing and Logistics, 31(2), 499–12. https://doi.org/10.1108/APJML-02-2018-0081
   Web of Science ®Google Scholar
• Johns Hopkins University (JHU). (2020). COVID-19 Dashboard by the Center for Systems Science and Engineering (CSSE) at JHU. https://gisanddata.maps.arcgis.com/apps/opsdashboard/index.html#/bda7594740fd40299423467b48e9ecf6
   Google Scholar
• Jung, S. M., Akhmetzhanov, A. R., Hayashi, K., Linton, N. M., Yang, Y., Yuan, B., Kobayashi, T., Kinoshita, R., & Nishiura, H. (2020). Real-time estimation of the risk of death from Novel Coronavirus (COVID-19) infection: Inference using eGxported cases. Journal of Clinical Medicine, 9(2), 523. https://doi.org/10.3390/jcm9020523
   PubMed Web of Science ®Google Scholar
• Kabadayi, S., Ali, F., Choi, H., Joosten, H., & Lu, C. (2019). Smart service experience in hospitality and tourism services: A conceptualization and future research agenda. Journal of Service Management, 30(3), 326–348. https://doi.org/10.1108/JOSM-11-2018-0377
   Web of Science ®Google Scholar
• Leung, R. (2019). Smart hospitality: Taiwan hotel stakeholder perspectives. Tourism Review, 74(1), 50–62. https://doi.org/10.1108/TR-09-2017-0149
   Web of Science ®Google Scholar
• Lin, Q., Zhao, S., Gao, D., Lou, Y., Yang, S., Musa, S. S., Wang, M. H., Cai, Y., Wang, W., Yang, L., & He, D. (2020). A conceptual model for the Coronavirus disease 2019 (COVID-19) outbreak in Wuhan, China with individual reaction and governmental action. International Journal of Infectious Diseases, 93, 211–216. https://doi.org/10.1016/j.ijid.2020.02.058
   PubMed Web of Science ®Google Scholar
• Lu, H., Stratton, C. W., & Tang, Y. (2020). Outbreak of pneumonia of unknown etiology in Wuhan, China: The mystery and the miracle. Journal of Medical Virology, 92(4), 401–402. https://doi.org/10.1002/jmv.25678
   PubMed Web of Science ®Google Scholar
• Mariani, M. M., Borghi, M., & Kazakov, S. (2019). The role of language in the online evaluation of hospitality service encounters: An empirical study. International Journal of Hospitality Management, 78, 50–58. https://doi.org/10.1016/j.ijhm.2018.11.012
   Web of Science ®Google Scholar
• Mohanty, K. (2017)Trends in Digital Technology Platform. Retrieved April 25, 2017, from. https://www.tutorialspoint.com/articles/trends-in-digital-technology -platform
   Google Scholar
• Now News. (2020). https://onepage.nownews.com/world/taiwan-hotel-shutdown
   Google Scholar
• Pan, F., Ye, T., Sun, P., Gui, S., Liang, B., Li, L., Zheng, D., Wang, J., Hesketh, R., Yang, L., & Zheng, C. (2020). Time Course of Lung Changes at Chest CT during Recovery from Coronavirus Disease 2019 (COVID-19). Radiology, 295(3), 715–721. https://doi.org/10.1148/radiol.2020200370
   PubMed Web of Science ®Google Scholar
• The Reports. (2020). https://twreporter.org/a/2019-ncov-epidemic
   Google Scholar
• Sohrabi, C., Alsafi, Z., O’Neill, N., Khan, M., Kerwan, A., Al-Jabir, A., Iosifidis, C., & Agha, R. (2020). World Health Organization declares Global Emergency: A review of the 2019 novel coronavirus (COVID-19). International Journal of Surgery, 76, 71–76. https://doi.org/10.1016/j.ijsu.2020.02.034
   PubMed Web of Science ®Google Scholar
• Taiwan Centers for Disease Control, M.O.H.W. Republic of China (Taiwan). (2020). https://nidss.cdc.gov.tw/ch/misc_query.aspx?dc=death_flu&dt=4&position=5
   Google Scholar
• Tourism Bureau, M.O.T.C. Republic of China (Taiwan). (2020). https://admin.taiwan.net.tw/FileUploadCategoryListC003330.aspx?CategoryID=0dcf358f-f875-452d-8d14-2b715d02ab1a&appname=FileUploadCategoryListC003330
   Google Scholar
• Wuenderlich, N. V., Heinonen, K., Ostrom, A. L., Patricio, L., Sousa, R., Voss, C., & Lemmink, J. G. (2015). Futurizing’ smart service: Implications for service researchers and managers. Journal of Services Marketing, 29(6/7), 442–447. https://doi.org/10.1108/JSM-01-2015-0040
   Web of Science ®Google Scholar
• Yoshino, M. Y., & Rangan, U. S. (1995). Strategic alliances: An entrepreneurial approach to globalization. Harvard Business School Press.
   Google Scholar
• Yue, X. G., Shao, X. F., Li, R. Y. M., Crabbe, M. J. C., Mi, L., Hu, S., Baker, J. S., & Liang, G. (2020). Risk management analysis for novel coronavirus in Wuhan, China. Journal of Risk and Financial Management, 13(2), 22. https://doi.org/10.3390/jrfm13020022
   Web of Science ®Google Scholar