5,043
Views
0
CrossRef citations to date
0
Altmetric
LAW, CRIMINOLOGY & CRIMINAL JUSTICE

Missing in action: Perspectives on employee absenteeism in the South African Police Service

, & | (Reviewing editor)
Article: 1964200 | Received 06 Apr 2021, Accepted 01 Aug 2021, Published online: 12 Aug 2021

References

  • Andrews, T., Crosby, G., Carrigan, R., Fewell, C., Ly, S., Papworth, M., Santos, K., Timilsina, A., & Donnelly, T. (2019). Enhancing employees’ health and wellbeing: Developing a successful holistic wellness challenge. International Journal of Nursing Student Scholarship, 6(32), 1–17.
  • Ashitri, K. (2013). An investigation of factors affecting job satisfaction among R&D center employees in Saudi Arabia. The Journal of Human Resources Management Research, 2013, 1–10. https://doi.org/10.5171/2013.279369
  • Aziri, B. (2011). Job satisfaction: A literature review. Management Research and Practice, 3(4), 77–86.
  • Badubi, R. M. (2017a). A critical risk analysis of absenteeism in the work place. Journal of International Business Research and Marketing, 2(6), 32–36. https://doi.org/10.18775/jibrm.1849-8558.2015.26.3004
  • Badubi, R. M. (2017b). Theories of motivation and their application in organizations: A risk analysis. International Journal of Innovative and Economic Development, 3(3), 44–51. https://doi.org/10.18775/ijied.1849-7551-7020.2015.33.2004
  • Badul, S. 2018. Employee wellness: A strategy for enhancing performance in the KwaZulu-Natal Administration. Unpublished doctoral dissertation. University of KwaZulu-Natal.
  • Beiu, A., & Davidescu, A. (2018). An empirical investigation of the expectancy theory among Romanian employees. Journal of Social and Economic Statistics, 7(1), 19–31.
  • Boddy, C. R. (2016). Sample size for qualitative research. Qualitative Market Research: An International Journal, 19(4), 426–432. https://doi.org/10.1108/QMR-06-2016-0053
  • Burger, J. (2015). No-man’s land: The uncertain existence of SAPS specialized investigative units. Institute for Security Studies.
  • Cohen, A., & Golan, R. (2007). Predicting absenteeism and turnover intentions by past absenteeism and work attitudes. Career Development International, 12(5), 416–432. https://doi.org/10.1108/13620430710773745
  • Cornelius, A. 2016. The impact of the time lost through absenteeism on service delivery in the South African Police Service. Unpublished master’s dissertation. Cape Peninsula University of Technology.
  • Cucchiella, F., Gastaldi, M., & Ranieri, L. (2014). Managing absenteeism in the workplace: The case of an Italian multiutility company. Procedia - Social and Behavioral Sciences, 150, 1157–1166. https://doi.org/10.1016/j.sbspro.2014.09.131
  • Deery, S., Walsh, J., & Zatzick, D. (2014). A moderated mediation analysis of job demands, presenteeism, and absenteeism. Journal of Occupational and Organizational Psychology, 87(2), 352–369. https://doi.org/10.1111/joop.12051
  • Diestel, S., Wegge, J., & Schmidt, K. (2014). The impact of social context on the relationship between individual job satisfaction and absenteeism: The roles of different foci of job satisfaction and work-unit absenteeism. Academy of Management Journal, 57(2), 353–382. http://dx.doi.org/10.5465/amj.2010.1087
  • Dipela, M. P. 2016. Evaluating the effectiveness of an employee assistance programme within South African Police Services in the Waterberg district, Limpopo province. Unpublished master’s dissertation. University of Limpopo.
  • Dlamini, P. 2015. Employee knowledge, awareness and perceptions about the employee wellness programmes in the Ministry of Health, Swaziland. Unpublished master’s dissertation. University of KwaZulu-Natal.
  • Edwards, V. L. (2014). Examining absenteeism in the public and non-profit sectors. International Journal of Organization Theory & Behavior (Pracademics Press), 17(3), 293–310. https://doi.org/10.1108/IJOTB-17-03-2014-B002
  • Forte, A. N. 2017. Strategies for reducing employee absenteeism for a sustainable future: A Bermuda perspective. Walden University. [ DBA – Thesis].
  • Foster, D., & Luyt, C. (1986). The blue man’s burden: policing the police in South Africa. South African Journal on Human Rights, 2(3), 297–311. https://doi.org/10.1080/02587203.1986.11827703
  • Gangai, K. N. (2014). Absenteeism at workplace: What are the factors influencing to it? International Journal of Organisational Behaviour & Management Perspectives, 3(4), 1258–1265.
  • Gethsi, B., & Venkatrama, R. D. (2014). A study on factors influencing employee absenteeism in BPO industry. International Journal of Business and Administration Research Review, 2(5), 98–103.
  • Goldberg, C., & Waldman, D. (2000). Modeling employee absenteeism: Testing alternative measures and mediated effects based on job satisfaction. Journal of Organizational Behavior, 21(6), 665–676. https://doi.org/10.1002/1099-1379(200009)21:6<665::AID-JOB48>3.0.CO;2-P
  • Grace-Izaks, E. ca. 2018. Examining the impact of absenteeism at a South African Police Service academy. Unpublished master’s dissertation. University of South Africa.
  • Grobler, A., & Joubert, Y. T. (2012). Expectations, perception and experience of EAP services in the South African Police Service. Journal of Contemporary Management, 9, 150–171.
  • Hennink, M., Kaiser, B., & Weber, M. (2019). What influences saturation? Estimating sample sizes in focus group research. Qualitative Health Research, 29(10), 1483–1496. https://doi.org/10.1177/1049732318821692
  • Javed, M., Balouch, R., & Hassan, F. (2014). Determinants of job satisfaction and its impact on employee performance and turnover intentions. International Journal of Learning & Development, 4(2), 120–140. https://doi.org/10.5296/ijld.v4i2.6094
  • Kandhakumar, P., & Balasingh, I. (2016). Conceptual frame works on employee morale and satisfaction in work place. International Conference on Innovative Management Practices, 1(1), 312–318.
  • Kanimozhi, M., & Vinothkumar, A. (2018). Effectiveness of employee morale and its impact on employee relation in manufacturing industry. Journal of Emerging Technologies and Innovative Research, 5(11), 506–512.
  • Kaur, A. (2013). Maslow’s need hierarchy theory: Applications and criticisms. Global Journal of Management and Business Studies, 3(10), 1061–1064.
  • Kenny, C. L. 2014. Perceptions of employers and employees on the need for an employee assistance programme in a financial services organisation in the Western Cape. Unpublished master’s dissertation. University of the Western Cape.
  • Kian, T. S., Yusoff, W. F., & Rajah, S. (2014). Job satisfaction and motivation: What are the differences among these two? European Journal of Business and Social Sciences, 3(2), 94–102.
  • Kocakulah, M. C., Bryan, T. G., & Lynch, S.. (2018). Effects of absenteeism on company productivity, efficiency, and profitability. Business and Economic Research, 8(1), 115–135. https://doi.org/10.5296/ber.v8i1.12395
  • Kocakulah, M. C., Mitchell, K. M., & Ruggieri, M. (2009). Absenteeism problems and costs: Causes, effects and cures. International Business & Economics Research Journal, 8(5), 81–88.
  • Kumar, C. R., Chakravarthy, K. K., & Rajesh, K. P. R. (2014). A review on absenteeism. International Journal of Computer & Organisation Trends, 4(3), 77–80.
  • Kuranchie-Mensah, E. B., & Amponsah-Tawiah, K. (2016). Employee motivation and work performance: A comparative study of mining companies in Ghana. Journal of Industrial Engineering and Management, 9(2), 255–309. https://doi.org/10.3926/jiem.1530
  • Leblebici, D. (2012). Impact of workplace quality on employee’s productivity: Case study of a bank in Turkey. Journal of Business, Economics & Finance, 1(1), 38–49.
  • Letooane, M. K. 2013. Factors impacting on the quality of work life: A case study of University “A”. Unpublished master’s dissertation. Durban University of Technology.
  • Magee, C. A., Caputi, P., & Lee, J. K. (2016). Distinct longitudinal patterns of absenteeism and their antecedents in full-time Australian employees. Journal of Occupational Health Psychology, 21(1), 24–36. https://doi.org/10.1037/a0039138
  • Maletzky, M. M. 2017. Employee participation in workplace wellness programmes in the Namibian public service: Motivational factors and barriers. Unpublished master’s dissertation. University of the Western Cape.
  • Mohajane, M. J. 2017. Job satisfaction and employee retention in the South African Police Service. Unpublished doctoral dissertation. University of South Africa.
  • Moletsane, M. I. 2018. Evaluating human resource policy in managing absenteeism: A case of the City of Tshwane. Unpublished master’s dissertation. University of South Africa.
  • Moreli, L. A. 2012. The experiences of absenteeism of South African Police Services employees in Trichardt, Embalenhle, Kinross and Secunda. Unpublished master’s dissertation. University of Johannesburg.
  • Motlou, R. G., Singh, S., & Karodia, A. M. (2016). An evaluation of the impact of job satisfaction on employee retention at lonmin rowland shaft North West province. Kuwait Chapter of Arabian Journal of Business and Management Review, 5(10), 15–49. https://doi.org/10.12816/0027366
  • Netshidzati, H. 2012. Employee absenteeism and the managers’ perceptions of its causes in the hotel industry in Gauteng, South Africa. Unpublished master’s dissertation. Tshwane University of Technology.
  • Nguyen-Cong, N., & Dung-Nguyen, V. (2013). Effects of motivation and job satisfaction on employee’s performance at Petrovietnam Nghe and construction joints stock corporation (PVNC). International Journal of Business and Social Science, 4(6), 212–217.
  • Olutola, A. A., & Bello, P. O. (2016). An exploration of the factors associated with public trust in the South African Police Service. International Journal of Economic and Finance Studies, 8(2), 219–236.
  • Palinkas, L. A., Horwitz, S. M., Green, C. A., Wisdom, J. P., Duan, N., & Hoagwood, K. (2015). Purposeful sampling for qualitative data collection and analysis in mixed method implementation research. Administration and Policy in Mental Health and Mental Health Services Research, 42(5), 533–544. https://doi.org/10.1007/s10488-013-0528-y
  • Petersen, T. 2019. No hindrance to policing despite ‘unprecedented’ absenteeism, Cape police management maintains. News24, 19 March. Available at: https://www.news24.com/SouthAfrica/News/nohindrance-to-policing-despite-unprecedented-absenteeism-cape-police-managementmaintains-20190319 [Accessed: 10 November 2019].
  • Pietersen, C. (2014). Implementation of batho pele principles in an educational district office. Mediterranean Journal of Social Sciences, 5(3), 253–261.
  • Pruitt, W. D. (2010). The progress of democratic policing in post-apartheid South Africa. African Journal of Criminology and Justice, 4(1), 119–137.
  • Qureshi, M. A., & Ab Hamid, K. B. (2017). Impact of supervisor support on job satisfaction: A moderating role of fairness perception. International Journal of Academic Research in Business and Social Sciences, 7(3), 235–242.
  • Raja, H., & Gupta, R. (2019). The impact of employee absenteeism on organizational productivity with special reference to service sector. International Journal of Research in Humanities, Arts and Literature, 7(4), 581–594.
  • Rajakaruna, N., Henry, P., Cutler, A., & Fairman, G. (2017). Ensuring the validity of police use of force training. Police Practice and Research, 18(5), 507–521. https://doi.org/10.1080/15614263.2016.1268959
  • Randhawa, N. (2017). Employee absenteeism: Indian industry perspective. Imperial Journal of Interdisciplinary Research, 3(7), 35–42.
  • Raziq, A., & Maulabakhsh, R. (2015). Impact of working environment on job satisfaction. Procedia Economics and Finance, 23, 217–725. https://doi.org/10.1016/S2212-5671(15)00524-9
  • Richardson, L. J. 2014. A meta-analytic review of programs designed to combat workplace absenteeism. Unpublished master’s dissertation. Walden University.
  • Sahito, Z., & Vaisanen, P. (2017). The diagonal model of job satisfaction and motivation: Extracted from the logical comparison of content and process theories. International Journal of Higher Education, 6(3), 209–230. https://doi.org/10.5430/ijhe.v6n3p209
  • Saxena, S., & Sharma, N. (2013). Study on the chronic absenteeism. International Journal of Engineering Research and Technology, 2(1), 1–5.
  • Shaban, O. S., Al-Zubi, Z., Ali, N., & Algotaish, A. (2017). The effect of low morale and motivation on employees’ productivity & competitiveness in jordanian industrial companies. International Business Research, 10(7), 1–7. https://doi.org/10.5539/ibr.v10n7p1
  • Shenbaham, K., & Hemalatha, V. (2016). Techniques of controlling employee absenteeism in Kothari sugars & chemical limited. International Journal of Applied Research, 2(3), 370–374.
  • Sieberhagen, C., Pienaar, J., & Els, C. (2011). Management of employee wellness in South Africa: Employer, service provider and union perspectives. South African Journal of Human Resource Management, 9(1), 1–14.
  • Sieberhagen, C., Rothmann, S., & Pienaar, J. (2009). Employee health and wellness in South Africa: The role of legislation and management standards. South African Journal of Human Resource Management, 7(1), 18–26.
  • Simushi, R. L. 2020. Assessing the Internal and External Factors Influencing Employee Absenteeism: A Case of the Ministry of Works and Transport in Windhoek and Swakopmund, Namibia. Unpublished thesis presented in partial fulfilment of the requirements for the degree Masters in Public Administration in the faculty of Management Science at Stellenbosch University.
  • Singh, T., Chetty, N., & Karodia, A. M. (2016). An investigation into the impact of absenteeism on the organisational performance of a private security company in Durban, Kwazulu-Natal. Singaporean Journal of Business Economics and Management Studies, 4(11), 105–159. https://doi.org/10.12816/0027227
  • Siukola, A. 2013. Sickness absence and working conditions in the food industry. Unpublished academic dissertation. University of Tampere.
  • South Africa. (1993). Interim Constitution, Act 200 of 1993. Government Printer.
  • South Africa. (1995a). Labour Relations Act, No. 66 of 1995. Government Printer.
  • South Africa. (1995b). South African Police Service (SAPS) Act, No. 68 of 1995. Government Printer.
  • South Africa. (1996). Constitution of the Republic of South Africa, 1996. Government Printer.
  • South Africa. (1997). Basic Conditions of Employment Act, 75 of 1997. Government Printer.
  • Swarnalatha, C., & Sureshkrishna, G. (2013). Absenteeism: A menace to organization in building job satisfaction among employees in automotive industries in India. Tactful Management Research Journal, 1(4), 1–6.
  • Tiwari, U. (2014). A study on employee morale and its impact on employee efficiency at jaypee cement Plant REWA (M.P.). Abhinav International Monthly Refereed Journal of Research in Management & Technology, 3(11), 8–14.
  • Tomar, J. S. (2014). Improving employee attendance: Dealing with absenteeism in the workplace. Research Journal of Social Science and Management, 3(12), 161–171.
  • Van der Spuy, E. 2005. South African Police reform in the 1980s: Internal processes and external influences. Unpublished doctoral dissertation. University of Cape Town.
  • Watson, K. I. 1999. A history of the South African Police in Port Elizabeth: 1993-1957. Unpublished doctoral dissertation. Rhodes University.
  • Yusoff, W. F., Kian, T. S., & Idris, T. M. (2013). Herzberg’s two factors theory on work motivation: Does it work for today’s environment? Global Journal of Commerce & Management Perspective, 2(5), 18–22.
  • Zin, M. L. M., Ibrahim, H., & Noor, M. H. M. (2017). Determinants of job stress among Royal Malaysian Police (RMP): A conceptual framework. Journal of Advanced Research in Business, Marketing, and Supply Chain Management, 1(1), 49–53.