Human resource retention strategies to reduce swim instructor turnover intention

References

• Akunda, D., Chen, Z., & Gikiri, S. N. (2018). Role of HRM in talent retention with evidence. Journal of Management and Strategy, 9(2), 8–19. https://doi.org/10.5430/jms.v9n2p8
   Google Scholar
• Allen, D. G., & Bryant, P. (2012). Managing employee turnover: Dispelling myths and fostering evidence-based retention strategies. Business Expert Press.
   Google Scholar
• Alshallah, S. (2004). Job satisfaction and motivation: How do we inspire employees? Radiology Management, 26(2), 47–51. https://europepmc.org/article/med/15098904
   PubMedGoogle Scholar
• Archibald, M. M. (2016). Investigator triangulation: A collaborative strategy with potential for mixed methods research. Journal of Mixed Methods Research, 10(3), 228–250. https://doi.org/10.1177/1558689815570092
   Web of Science ®Google Scholar
• Armstrong, M., & Taylor, S. (2020). Armstrong’s handbook of human resource management practice. Kogan Page.
   Google Scholar
• ATLASSIAN. (2021). Return on action report. https://www.atlassian.com/blog/leadership/return-on-action-report-2021-employee-expectations
   Google Scholar
• AUSTSWIM Ltd & Royal Life Saving Society Australia. (2012). Survey of teachers of swimming and water safety. https://www.austswim.com.au/UserControls/imgResize.aspx?file=/publish/Policies20and20Procedures/201220Survey20of20Teachers20of20Swimming20and20Water20Safety20Public20Report.pdf
   Google Scholar
• Azungah, T. (2018). Qualitative research: Deductive and inductive approaches to data analysis. Qualitative Research Journal, 18(4), 383–400. https://doi.org/10.1108/QRJ-D-18-00035
   Web of Science ®Google Scholar
• Belete, A. K. (2018). Turnover intention influencing factors of employees: An empirical work review. Journal of Entrepreneurship & Organization Management, 07(3), 1–7. https://doi.org/10.4172/2169-026X.1000253
   Google Scholar
• Bothma, C. F. C., & Roodt, G. (2013). The validation of the turnover intention scale. SA Journal of Human Resource Management, 11(1), 507–519. https://doi.org/10.4102/sajhrm.v11i1.507
   Google Scholar
• Bothma, F. C. & Roodt, G. (2012). Work-based identity and work engagement as potential antecedents of task performance and turnover intention: Unravelling a complex relationship. SA Journal of Industrial Psychology, 38(1), 1–17. https://doi.org/10.4102/sajip.v38i1.893
   Google Scholar
• Bryman, A., & Burgess, R. (2002). Analysing qualitative data. Taylor & Francis.
   Google Scholar
• Bryson, A., Forth, J., Gray, H., & Stokes, L. (2020). Does employing older workers affect workplace performance? Industrial Relations: A Journal of Economy and Society, 59(4), 532–562. https://doi.org/10.1111/irel.12265
   Web of Science ®Google Scholar
• Butson, M., Tower, J., & Schwarz, E. C. (2021). Lifeguard turnover in aquatic and recreation centres: Perspectives from managers. Australian Journal of Career Development, 30(1), 33–42. https://doi.org/10.1177/1038416220983489
   Web of Science ®Google Scholar
• Cavanagh, T. M., Kraiger, K., & Henry, K. L. (2020). Age-related changes on the effects of job characteristics on job satisfaction: A longitudinal analysis. The International Journal of Aging and Human Development, 91(1), 60–84. https://doi.org/10.1177/0091415019837996
   PubMed Web of Science ®Google Scholar
• Cho, Y. J., & Lewis, G. B. (2012). Turnover intention and turnover behavior. Review of Public Personnel Administration, 32(1), 4–23. https://doi.org/10.1177/0734371X11408701
   Web of Science ®Google Scholar
• Cismaru, L., & Iunius, R. (2020). Bridging the generational Gap in the hospitality industry: Reverse mentoring—An innovative talent management practice for present and future generations of employees. Sustainability, 12(1), 263–238. https://doi.org/10.3390/su12010263
   Web of Science ®Google Scholar
• D’Amato, A., & Herzfeldt, R. (2008). Learning orientation, organizational commitment and talent retention across generations: A study of European managers. Journal of Managerial Psychology, 23(8), 929–953. https://doi.org/10.1108/02683940810904402
   Web of Science ®Google Scholar
• Dangmei, J., & Singh, A. P. (2016). Understanding the Generation Z: The future workforce. South Asian Journal of Multidisciplinary Studies, 3(3), 1–5. https://www.researchgate.net/publication/305280948_UNDERSTANDING_THE_GENERATION_Z_THE_FUTURE_WORKFORCE
   Google Scholar
• Deery, M. (2008). Talent management, work-life balance and retention strategies. International Journal of Contemporary Hospitality Management, 20(7), 792–806. https://doi.org/10.1108/09596110810897619
   Google Scholar
• de la Torre-Ruiz, J. M., Vidal-Salazar, M. D., & Cordón-Pozo, E. (2019). Employees are satisfied with their benefits, but so what? The consequences of benefit satisfaction on employees’ organizational commitment and turnover intentions. The International Journal of Human Resource Management, 30(13), 2097–2120. https://doi.org/10.1080/09585192.2017.1314315
   Web of Science ®Google Scholar
• Duraisingam, V., Pidd, K., & Roche, A. M. (2009). The impact of work stress and job satisfaction on turnover intentions: A study of Australian specialist alcohol and other drug workers. Drugs: Education, Prevention and Policy, 16(3), 217–231. https://doi.org/10.1080/09687630902876171
   Web of Science ®Google Scholar
• Emiroğlu, B. D., Akova, O., & Tanrıverdi, H. (2015). The relationship between turnover intention and demographic factors in hotel businesses: A study at five star hotels in Istanbul. Procedia - Social and Behavioral Sciences, 207, 385–397. https://doi.org/10.1016/j.sbspro.2015.10.108
   Google Scholar
• Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention and behaviour: An introduction to theory and research. Addison-Wesley Publishing Company.
   Google Scholar
• Fox, S. R. & Fallon, B. J. (2003). Modelling the effect of work/life balance on job satisfaction and turnover intentions. Symposium paper presented at the 5th Australian Industrial and Organisational Psychology Conference, Melbourne, Australia.
   Google Scholar
• Gabrielova, K., & Buchko, A. A. (2021). Here comes Generation Z: Millennials as managers. Business Horizons, 64(4), 489–499. https://doi.org/10.1016/j.bushor.2021.02.013
   Web of Science ®Google Scholar
• Gaidhani, S., Arora, D., & Sharma, B. K. (2019). Understanding the attitude of Generation Z towards workplace. International Journal of Management, Technology and Engineering, 9(1), 2804–2812. https://www.researchgate.net/publication/331346456_UNDERSTANDING_THE_ATTITUDE_OF_GENERATION_Z_TOWARDS_WORKPLACE/
   Google Scholar
• Garg, N., Murphy, W. M., & Singh, P. (2022). Reverse mentoring and job crafting as resources for health: A work engagement mediation model. Journal of Organizational Effectiveness: People and Performance, 9(1), 110–129. https://doi.org/10.1108/JOEPP-12-2020-0245
   Google Scholar
• Gebregziabher, D., Berhanie, E., Berihu, H., Belstie, A., & Teklay, G. (2020). The relationship between job satisfaction and turnover intention among nurses in Axum comprehensive and specialized hospital Tigray, Ethiopia. BMC Nursing, 19(1), 1–8. https://doi.org/10.1186/s12912-020-00468-0
   PubMed Web of Science ®Google Scholar
• Grainger-Jones, B. (1999). Managing leisure. Butterworth Heinemann.
   Google Scholar
• Halcomb, E., Bird, S., Mcinnes, S., Ashley, C., & Huckel, K. (2021). Exploring job satisfaction and turnover intentions among general practice nurses in an Australian primary health network. Journal of Nursing Management, 29(5), 943–952. https://doi.org/10.1111/jonm.13230
   PubMed Web of Science ®Google Scholar
• Haque, A. (2021). Strategic HRM and organisational performance: Does turnover intention matter? International Journal of Organizational Analysis, 29(3), 656–681. https://doi.org/10.1108/IJOA-09-2019-1877
   Web of Science ®Google Scholar
• Hardardottir, I. H., & Bjornsdottir, A. (2019). Intergenerational support contributions of older people in Iceland to their families and society. Journal of Intergenerational Relationships, 17(3), 353–367. https://doi.org/10.1080/15350770.2018.1535345
   Web of Science ®Google Scholar
• Hee, O. C., Yan, L. H., Rizal, A. M., Kowang, T. O., & Fei, G. C. (2018). Factors influencing employee job satisfaction: A conceptual analysis. International Journal of Academic Research in Business and Social Sciences, 8(6), 331–340. https://doi.org/10.6007/IJARBSS/v8-i6/4207
   Google Scholar
• Heimerl, P., Haid, M., Benedikt, L., & Scholl-Grissemann, U. (2020). Factors influencing job satisfaction in hospitality industry. Sage Open, 10(4), 1–12. https://doi.org/10.1177/2158244020982998
   Web of Science ®Google Scholar
• Högemark, F. (2018). How to design and deliver an inclusive workplace learning strategy. Strategic HR Review, 17(5), 259–260. https://doi.org/10.1108/SHR-10-2018-144
   Google Scholar
• Hom, P. W., Allen, D. G., & Griffeth, R. W. (2020). Employee retention and turnover: Why employees stay or leave. Taylor & Francis.
   Google Scholar
• Hoppock, R. (1935). Job satisfaction. Harper and Brothers.
   Google Scholar
• Iorgulescu, M. C. (2016). Generation Z and its perception of work. Cross-Cultural Management Journal, 18(1), 47–54. https://ideas.repec.org/a/cmj/journl/y2016i9p47-54.html
   Google Scholar
• Jahya, A., Azlin, S. N. I., Othman, R., & Romaiha, N. R. (2020). Turnover intention among Gen-Y: The role of training and development, compensation and organizational culture. International Journal of Academic Research in Business and Social Sciences, 10(10), 765–782. https://doi.org/10.6007/IJARBSS/v10-i10/7975
   Google Scholar
• Jayathilake, H. D., Daud, D., Eaw, H. C., & Annuar, N. (2021). Employee development and retention of Generation-Z employees in the post-COVID-19 workplace: A conceptual framework. Benchmarking: An International Journal, 28(7), 2343–2364. https://doi.org/10.1108/BIJ-06-2020-0311
   Web of Science ®Google Scholar
• Jerez-Jerez, M. J., & Melewar, T. C. (2020). The consequence of waiters’ professional identity on passion for work and its effects on employee turnover: A qualitative approach. Qualitative Market Research: An International Journal, 23(4), 767–795. https://doi.org/10.1108/QMR-01-2020-0013
   Web of Science ®Google Scholar
• Jewczyn, N. (2010). Job satisfaction, morale, and cultural diversity: Factors influencing worker perspectives, expectations and management strategies. Journal of Virtual Leadership, 1(6), 1–11. https://www.researchgate.net/publication/215566982_Job_satisfaction_morale_and_cultural_diversity_Factors_influencing_worker_perspectives_expectations_and_management_strategies
   Google Scholar
• Jha, S. (2009). Determinants of employee turnover intentions: A review. Management Today, 9(2), 26–33. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2442689
   Google Scholar
• Jin, X., & Waldman, M. (2019). Lateral moves, promotions, and task-specific human capital: Theory and evidence. The Journal of Law, Economics, and Organization, 36(1), 1–46. https://doi.org/10.1093/jleo/ewz017
   Web of Science ®Google Scholar
• Kartono, K., & Hilmiana, H. (2018). Job burnout: A mediation between emotional intelligence and turnover intention. Jurnal Bisnis Dan Manajemen, 19(2), 109–121. https://doi.org/10.24198/jbm.v19i2.189
   Google Scholar
• Kaur, P., & Mittal, A. (2020). Meaningfulness of work and employee engagement: The role of affective commitment. The Open Psychology Journal, 13(1), 115–122. https://doi.org/10.2174/1874350102013010115
   Google Scholar
• Ki, J., & Choi-Kwon, S. (2022). Health problems, turnover intention, and actual turnover among shift work female nurses: Analyzing data from a prospective longitudinal study. PLoS ONE, 17(7), e0270958. https://doi.org/10.1371/journal.pone.0270958
   PubMed Web of Science ®Google Scholar
• Kim, J., Chae, D., & Yoo, J. Y. (2021). Reasons behind Generation Z nursing students’ intentions to leave their profession: A cross-sectional study, INQUIRY: The Journal of Health Care Organization, Provision, and Financing, 58, 1–8. https://doi.org/10.1177/0046958021999928
   Web of Science ®Google Scholar
• Kollmann, T., Stöckmann, C., Kensbock, J. M., & Peschl, A. (2020). What satisfies younger versus older employees, and why? An aging perspective on equity theory to explain interactive effects of employee age, monetary rewards, and task contributions on job satisfaction. Human Resource Management, 59(1), 101–115. https://doi.org/10.1002/hrm.21981
   Web of Science ®Google Scholar
• Kumari, N. (2011). Job satisfaction of the employees at the workplace. European Journal of Business Management, 3(4), 11–31. https://iiste.org/Journals/index.php/EJBM/article/view/291/178
   Google Scholar
• Kyndt, E., Dochy, F., Michielsen, M., & Moeyaert, B. (2009). Employee retention: Organisational and personal perspectives. Vocations and Learning, 2(3), 195–215. https://doi.org/10.1007/s12186-009-9024-7
   Web of Science ®Google Scholar
• Lambert, E. G., Hogan, N. L., & Barton, S. M. (2001). The impact of job satisfaction on turnover intent: A test of a structural measurement model using a national sample of workers. The Social Science Journal, 38(2), 233–250. https://doi.org/10.1016/S0362-3319(01)00110-0
   Web of Science ®Google Scholar
• Lee, T. W., Mitchell, T. R., Holtom, B. C., McDaneil, L. S., & Hill, J. W. (1999). The unfolding model of voluntary turnover: A replication and extension. Academy of Management Journal, 42(4), 450–462. https://doi.org/10.2307/257015
   Web of Science ®Google Scholar
• Life Saving Victoria. (2021). LSV’s drowning report reveals tragedies behind highest drowning toll in 20 years. https://blog.lsv.com.au/2021/12/01/lsvs-drowning-report-reveals-tragedies-behind-highest-drowning-toll-in-20-years/
   Google Scholar
• Life Saving Victoria. (2022). Responding to the Swim Teacher Shortage. https://blog.lsv.com.au/2022/03/10/responding-to-the-swim-teacher-shortage/
   Google Scholar
• McCrae, E. B. (2020). Do employees leave companies or do employees leave managers? Performance Improvement, 59(8), 33–42. https://doi.org/10.1002/pfi.21933
   Google Scholar
• McCrindle, M., & Fell, A. (2019). Understanding Generation Z: Recruiting, training and leading the next generation. https://www.researchgate.net/publication/335159678_Understanding_Generation_Z_Recruiting_Training_and_Leading_the_Next_Generation
   Google Scholar
• McGrath, C., Palmgren, P. J., & Liljedahl, M. (2019). Twelve tips for conducting qualitative research interviews. Medical Teacher, 41(9), 1002–1006. https://doi.org/10.1080/0142159X.2018.1497149
   PubMed Web of Science ®Google Scholar
• Milner, A., Law, P., & Reavley, N. (2019). Young workers and mental health. A systematic review of the effect of employment and transition into employment on mental health. https://www.vichealth.vic.gov.au/-/media/ResourceCentre/PublicationsandResources/Mental-health/Young-Workers-Mental-Health-Systemic-Review.pdf
   Google Scholar
• Mitchell, T., Holtom, B. C., Lee, T., Sablynski, C. J., & Erez M. (2001). Why people stay: Using job embeddedness to predict voluntary turnover. Academy of Management Journal, 44(6), 1102–1121. https://doi.org/10.2307/3069391
   Web of Science ®Google Scholar
• Mulvaney, M., & Hurd, A. (2015). Human resource management in parks and recreation. Journal of Park and Recreation Administration, 33(1), 16–19.
   Google Scholar
• Murphy, W. M. (2012). Reverse mentoring at work: Fostering cross-generational learning and developing millennial leaders. Human Resource Management, 51(4), 549–573. https://doi.org/10.1002/hrm.21489
   Web of Science ®Google Scholar
• Nabi, N., Al, A., Ahmed, T., & Rahman, S. (2017). The empirical study on human resource management practices with special reference to job satisfaction and employee turnover at investment corporation of Bangladesh. Human Resource Management Research, 7(1), 54–64. https://doi.org/10.5923/j.hrmr.20170701.07
   Google Scholar
• Naderifar, M., Goli, H., & Ghaljaie, F. (2017). Snowball sampling: A purposeful method of sampling in qualitative research. Strides in Development of Medical Education, 14(3), 1–4. https://doi.org/10.5812/sdme.67670
   Google Scholar
• Newcomer, K. E., Hatry, H. P., & Wholey, J. S. (2015). Handbook of practical program evaluation. Jossey-Bass.
   Google Scholar
• Ng, E. S., Lyons, S. T., & Schweitzer, L. (2018). Generational career shifts: How matures, boomers, gen Xers, and millennials view work. Emerald Publishing Limited.
   Google Scholar
• Ngo-Henha, P. E. (2017). A review of existing turnover intention theory. International Journal of Economics and Management Engineering, 11(11), 2751–2758. https://publications.waset.org/10008789/a-review-of-existing-turnover-intention-theories
   Google Scholar
• Nguyen, Q. A., & Tran, A. D. (2021). Job satisfaction and turnover intention of preventive medicine workers in northern Vietnam: Is there any relationship? Health Services Insights, 14, 1–13. https://doi.org/10.1177/1178632921995172
   Web of Science ®Google Scholar
• Noble, H., & Smith, J. (2015). Issues of validity and reliability in qualitative research. Evidence Based Nursing, 18(2), 34–35. https://doi.org/10.1136/eb-2015-102054
   PubMedGoogle Scholar
• Nyanjom, J. (2019). Mentoring and the older worker in contemporary organisations: The Australian case. In S. Nachmias & V. Caven (Eds.), Inequality an organisational practice (pp. 65–88). Springer International Publishing.
   Google Scholar
• Osborne, S., & Hammoud, M. S. (2017). Effective employee engagement in the workplace. International Journal of Applied Management and Technology, 16(1), 50–67. https://doi.org/10.5590/IJAMT.2017.16.1.04
   Google Scholar
• Palinkas, L. A., Horwitz, S. M., Green, C. A., Wisdom, J. P., Duan, N., & Hoagwood, K. (2015). Purposeful sampling for qualitative data collection and analysis in mixed method implementation research. Administration and Policy in Mental Health and Mental Health Services Research, 42(5), 533–544. https://doi.org/10.1007/s10488-013-0528-y
   PubMed Web of Science ®Google Scholar
• Parvin, M. M., & Kabir, M. M. N. (2012). Factors affecting employee job satisfaction of pharmaceutical sector. Australian Journal of Business and Management Research, 01(9), 113–123. https://doi.org/10.52283/NSWRCA.AJBMR.20110109A13
   Google Scholar
• Paul, M. (2021, March 17). Swimming teachers wanted a ‘massive shortage’ forces kids onto waitlists. The Age. https://www.abc.net.au/news/2021-03-17/swimming-teacher-jobs-available-due-to-australia-shortage/100014072#:~:text=Potential%20drowning%20risk%20with%20kids,that%20experience%2C%22%20he%20said
   Google Scholar
• Phillippi, J., & Lauderdale, J. (2018). A guide to field notes for qualitative research: Context and conversation. Qualitative Health Research, 28(3), 381–388. https://doi.org/10.1177/1049732317697102
   PubMed Web of Science ®Google Scholar
• Popaitoon, P. (2022). Fostering work meaningfulness for sustainable human resources: A study of Generation Z. Sustainability, 14(6), 3626. https://doi.org/10.3390/su14063626
   Web of Science ®Google Scholar
• Porter, L. W., & Steers, R. M. (1973). Organizational, work, and personal factors in employee turnover and absenteeism. Psychological Bulletin, 80(2), 151–176. https://doi.org/10.1037/h0034829
   Web of Science ®Google Scholar
• Preiss, B. (2021, July 27). Pandemic exacerbates dire shortage of swimming instructors. The Age. https://www.theage.com.au/national/victoria/pandemic-exacerbates-dire-shortage-of-swimming-instructors-20210726-p58cxg.html
   Google Scholar
• Price-Dowd, C. F. J. (2020). Your leadership style: Why understanding yourself matters. BMJ Leader, 4(4), 165–167. https://doi.org/10.1136/leader-2020-000218
   Google Scholar
• Raab, R. (2020). Workplace perception and job satisfaction of older workers. Journal of Happiness Studies, 21(3), 943–963. https://doi.org/10.1007/s10902-019-00109-7
   Web of Science ®Google Scholar
• Rawashdeh, A. M., & Tamimi, S. A. (2019). The impact of employee perceptions of training on organizational commitment and turnover intention. European Journal of Training and Development, 44(2/3), 191–207. https://doi.org/10.1108/EJTD-07-2019-0112
   Web of Science ®Google Scholar
• Raziq, A., & Maulabakhsh, R. (2015). Impact of working environment on job satisfaction. Procedia Economics and Finance, 23, 717–725. https://doi.org/10.1016/S2212-5671(15)00524-9
   Google Scholar
• Rifin, H. M., & Danaee, M. (2022). Association between burnout, job dissatisfaction and intention to leave among medical researchers in a research organisation in Malaysia during the COVID-19 pandemic. International Journal of Environmental Research and Public Health, 19(16), 1–14. https://doi.org/10.3390/ijerph191610017
   Web of Science ®Google Scholar
• Royal Life Saving Australia. (2019). National aquatic industry workforce profile 2019. https://www.royallifesaving.com.au/Aquatic-Risk-and-Guidelines/aquatic-research/Workforce-Research
   Google Scholar
• Royal Life Saving Australia. (2021). Lifeguard and swim teacher shortage provides opportunities for job seekers. https://www.royallifesaving.com.au/about/news-and-updates/news/lifeguard-and-swim-teacher-shortage-provides-opportunities-for-job-seekers
   Google Scholar
• Rukh, L., Choudhary, M. A., & Abbasi, S. A. (2015). Analysis of factors affecting employee satisfaction: A case study from Pakistan. Work, 52(1), 137–152. https://doi.org/10.3233/WOR-152039
   PubMedGoogle Scholar
• Saunders, B., Sim, J., Kingstone, T., Baker, S., Waterfield, J., Bartlam, B., Burroughs, H., & Jinks, C. (2018). Saturation in qualitative research: Exploring its conceptualization and operationalization. Quality & Quantity, 52(4), 1893–1907. https://doi.org/10.1007/s11135-017-0574-8
   PubMed Web of Science ®Google Scholar
• Schroth, H. (2019). Are you ready for Gen Z in the workplace? California Management Review, 61(3), 5–18. https://doi.org/10.1177/0008125619841006
   Web of Science ®Google Scholar
• Shah, I. A., Yadav, A., Afzal, F., Shah, S. M. Z. A., Junaid, D., Azam, S., Jonkman, M., De Boer, F., Ahammad, R., & Shanmugam, B. (2020). Factors affecting staff turnover of young academics: Job embeddedness and creative work performance in higher academic institutions. Frontiers in Psychology, 11, 1–13. https://doi.org/10.3389/fpsyg.2020.570345
   PubMed Web of Science ®Google Scholar
• Sharma, P., Lampley, J., & Good, D. (2015). Organisational communication: Perceptions of staff members’ level of communication satisfaction and job satisfaction. Journal of Academic Administration in Higher Education, 11(1), 43–54. https://dc.etsu.edu/etd/2481/
   Google Scholar
• Shaw, K. (2019). Bosses matter: The effects of managers on workers’ performance. IZA World of Labor, 456, 1–9. https://doi.org/10.15185/izawol.456
   Google Scholar
• Skelton, A. R., Nattress, D. and Dwyer, R. J. (2020). Predicting manufacturing employee turnover intentions. Journal of Economics, Finance and Administrative Science, 25(49), 101–117. https://doi.org/10.1108/JEFAS-07-2018-0069
   Google Scholar
• Smyer, M. A., & Pitt-Catsouphes, M. (2007). The meanings of work for older adults. Generations, 31(1), 23–30. https://dlib.bc.edu/islandora/object/bc-ir:100731
   Web of Science ®Google Scholar
• Spehar, I., Forest, J., & Stenseng, F. (2016). Passion for work, job satisfaction, and the mediating role of belongingness. Scandinavian Journal of Organizational Psychology, 8(1), 17–26. https://www.researchgate.net/publication/303686956_Passion_for_work_job_satisfaction_and_the_mediating_role_of_belongingness
   Google Scholar
• Stallman, R. K. (2019). Crises in the aquatic profession. International Journal of Aquatic Research and Education, 11(4), 1–14. https://doi.org/10.25035/ijare.11.04.07
   Google Scholar
• Swim Coaches & Teachers Australia. (2022). Swim teacher crisis receives lifeline from Jobs Victoria. https://scta.org.au/news/swim-teacher-crisis-receives-lifeline-from-jobs-victoria/
   Google Scholar
• Taneva, S. K., Arnold, J., & Nicolson, R. (2016). The experience of being an older worker in an organization: A qualitative analysis, Work, Aging and Retirement, 2(4), 396–414. https://doi.org/10.1093/workar/waw011
   Google Scholar
• Taylor, P. (2013). Leisure management moving with the times. In T. Blackshaw (Ed.), Routledge Handbook of Leisure Studies (pp. 61–71). Routledge.
   Google Scholar
• Tracy, S. J. (2020). Qualitative research methods. John Wiley and Sons Inc.
   Google Scholar
• Trevor, C. O. (2001). Interactions among actual ease-of-movement determinants and job satisfaction in the prediction of voluntary turnover. Academy of Management Journal, 44(4), 621–638. https://doi.org/10.2307/3069407
   Web of Science ®Google Scholar
• Vasconcelos, A. F. (2018). Older workers as a source of wisdom capital: Broadening perspectives. Revista de Gestão, 25(1), 102–118. https://doi.org/10.1108/REGE-11-2017-002
   Web of Science ®Google Scholar
• Wang, Q., & Wang, C. (2020). Reducing turnover intention: Perceived organizational support for frontline employees. Frontiers of Business Research in China, 14(6), 1–16. https://doi.org/10.1186/s11782-020-00074-6
   Google Scholar
• Wolsey, C., Minten, S., & Abrams, J. (2012). Human resource management in the sport and leisure industry. Routledge.
   Google Scholar
• Wong, K. F. E., & Cheng, C. (2020). The turnover intention–behaviour link: A culture-moderated meta-analysis. Journal of Management Studies, 57(6), 1174–1216. https://doi.org/10.1111/joms.12520
   Web of Science ®Google Scholar
• Wynen, J., Van Dooren, W., Mattijs, J., & Deschamps, C. (2019). Linking turnover to organizational performance: The role of process conformance. Public Management Review, 21(5), 669–685. https://doi.org/10.1080/14719037.2018.1503704
   Web of Science ®Google Scholar
• Yanchus, N. J., Periard, D., Moore, S. C., Carle, A. C., & Osatuke, K. (2015). Predictors of Job satisfaction and turnover intention in VHA mental health employees: A comparison between psychiatrists, psychologists, social workers, and mental health nurses. Human Service Organizations Management, Leadership & Governance, 39(3), 219–244. https://doi.org/10.1080/23303131.2015.1014953
   Web of Science ®Google Scholar
• Yang, J.-T., Wan, C.-S., & Fu, Y.-J. (2012). Qualitative examination of employee turnover and retention strategies in international tourist hotels in Taiwan. International Journal of Hospitality Management, 31(3), 837–848. https://doi.org/10.1016/j.ijhm.2011.10.001
   Web of Science ®Google Scholar
• Yeager, V. A., & Wisniewski, J. M. (2017). Factors that influence the recruitment and retention of nurses in public health agencies. Public Health Reports, 132(5), 556–562. https://doi.org/10.1177/0033354917719704
   PubMed Web of Science ®Google Scholar
• Yu, M., & Kang, K. J. (2016). Factors affecting turnover intention for New graduate nurses in three transition periods for Job and work environment satisfaction. The Journal of Continuing Education in Nursing, 47(3), 120–131. https://doi.org/10.3928/00220124-20160218-08
   PubMed Web of Science ®Google Scholar
• Yücel, I. (2012). Examining the relationships among Job satisfaction, organizational commitment, and turnover intention: An empirical study. International Journal of Business and Management, 7(20), 44–58. https://doi.org/10.5539/ijbm.v7n20p44
   Google Scholar
• Zhang, Y. (2016). A review of employee turnover influence factor and countermeasure. Journal of Human Resource and Sustainability Studies, 04(2), 85–91. https://doi.org/10.4236/jhrss.2016.42010
   Google Scholar