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Church, Communication and Culture Volume 5, 2020 - Issue 3: Special issue: Trust in Institutions
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Interview

Colloquy with Steven Van de Walle on trust in Public Administration

María José CanelTheory and Analysis of Communication, Complutense University of Madrid, Madrid, SpainCorrespondence[email protected]
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Pages 484-498 | Received 02 Jul 2020, Accepted 16 Jul 2020, Published online: 27 Nov 2020

References

  • Grimmelikhuijsen, S., G. Porumbescu, B. Hong, and T. Im. 2013. “The Effect of Transparency on Trust in Government: A Cross‐National Comparative Experiment.” Public Administration Review 73 (4): 575–586. doi:10.1111/puar.12047.
  • Lewicki, R. J., and B. B. Bunker. 1996. “Developing and Maintaining Trust in Work Relationships.” In Trust in Organizations: Frontiers of Theory and Research, edited by R. M. Kramer and T. R. Tyler, 114–139. Thousand Oaks, CA: Sage publications.
  • Van de Walle, Steven, and Geert Bouckaert. 2003. “Public Service Performance and Trust in Government: The Problem of Causality.” International Journal of Public Administration 26 (8–9): 891–913. doi:10.1081/PAD-120019352.
  • Van de Walle, S. (2017). “Trust in public administration and public services”. Ch 7 in European Commission (2017), Trust at Risk: Implications for EU Policies and Institutions (pp. 118–128). Brussels: European Commission, Directorate-General for Research and Innovation.
  • Van de Walle, S. 2017. “Trust in Public Administration and Public Services.” In Trust at Risk: Implications for EU Policies and Institutions, pp. 118–128. Brussels: European Commission.
  • Van De Walle, S., and F. Six. 2014. “Trust and Distrust as Distinct Concepts: Why Studying Distrust in Institutions is Important.” Journal of Comparative Policy Analysis: Research and Practice 16 (2): 158–174.
  • Van de Walle, S., and K. Migchelbrink. 2020. “Institutional Quality, Corruption, and Impartiality: The Role of Process and Outcome for Citizen Trust in Public Administration in 173 European Regions.” Journal of Economic Policy Reform : 1–19. Accessed 1 July 2020. doi:10.1080/17487870.2020.1719103.
  • Van de Walle, S., and L. Lahat. 2017. “Do Public Officials Trust Citizens? A Welfare State Perspective.” Social Policy & Administration 51 (7): 1450–1469. doi:10.1111/spol.12234.
  • Van de Walle, S., S. Van Roosbroek, and G. Bouckaert. 2005. Trust in the Public Sector. Paris: OECD.
  • Van de Walle, S., S. Van Roosbroek, and G. Bouckaert. 2008. “Trust in the Public Sector: Is There Any Evidence for a Long-Term Decline?” International Review of Administrative Sciences 74 (1): 47–64. doi:10.1177/0020852307085733.

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