274
Views
1
CrossRef citations to date
0
Altmetric
Original Articles

Audit of a Competitive Intelligence Unit

Auditoría de una Unidad de Inteligencia Competitiva

, &
Pages 214-241 | Received 05 Jun 2017, Accepted 20 Sep 2017, Published online: 08 Nov 2017

References

  • Akahavan, P., & Salehi, S. (2013). Critical factors of business intelligence: (Case of an it-based company). World Applied Sciences Journal, 22(9), 1344–1351.
  • Anthony, R., & Govindarajan, V. (2006). Management control systems. New York, NY: McGraw-Hill Education.
  • Arcos, R. (2010). La lógica de la excepción cultural, entre la geoeconomía y la diversidad cultural. Madrid, Spain: Cátedra.
  • Attaway Morris, C. (1999, December). Comparative Intelligence. Internal Auditor. Retrieved from https://www.highbeam.com/doc/1G1-58451891.html
  • Barnea, A. (2016). Study on competitive intelligence in Israel: 2016 update. Journal of Intelligence Studies in Business, 6(2), 5–16.
  • Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120. doi:10.1177/014920639101700108
  • Berner, S. (2002) Auditing the intangible. Retreived from http://www.samberner.com/documents/KM/info_audit.pdf
  • Botha, H. (2000). The information audit: principles and guidelines ( Master’s dissertation). University of Pretoria, Pretoria, South Africa.
  • Buchanan, S., & Gibb, F. (1998). The information audit: An integrated strategic approach. International Journal of Information Management, 18(1), 29–47. doi:10.1016/S0268-4012(97)00038-8
  • Bulger, N. J. (2016). The evolving role of intelligence: Migrating from traditional competitive intelligence to integrated intelligence. The International Journal of Intelligence, Security, and Public Affairs, 18(1), 57–84.
  • Burk, C., & Horton, F. (1998). InfoMap: A complete guide to discovering corporate information management resources. Englewood Cliffs, NJ: Prentice-Hall.
  • Burr, J. (1997). Keys to a successful internal audit. Quality Progress, 30(4), 75–80.
  • Callegaro, M., Manfreda, K., & Vehovar, V. (2015). Web survey methodology. London, UK: Sage Publications.
  • Calof, J. (2014a). Evaluating the impact and value of competitive intelligence from the users perspective—The case of the National Research Council’s technical intelligence unit. Journal of Intelligence Studies in Business, 4(2), 79–90.
  • Calof, J. (2014b). Want a good return for your CI dollar? Consider event intelligence. Competitive Intelligence Magazine, 17(4), 40–45.
  • Calof, J., Arcos, R., & Sewdass, N. (2017). Competitive intelligence practices of European firms. Technology Analysis & Strategic Management. Advance online publication. doi:10.1080/09537325.2017.1337890
  • Calof, J., Sewdass, N., & Arcos, R. (2017). Competitive intelligence: A 10-year global development. Competitive Intelligence, 20, 21–26.
  • Calof, J., & Smith, J. (2010). The integrative domain of foresight and competitive intelligence and its impact on R&D management. R&D Management, 40(1), 31–39. doi:10.1111/j.1467-9310.2009.00579.x
  • Calof, J. L., & Breakspear, A. (1999). Competitive intelligence practices of Canadian technology firms. Ottawa, Canada: National Research Council/Canadian Institute of Scientific and Technical Information.
  • Carmines, E. G., & Zeller, R. A. (1979). Reliability and validity assessment. Series: Quantitative Applications in the Social Sciences. Berverly Hills, CA: Sage Publications.
  • Cekuls, A. (2010). Competitive intelligence model in Latvian enterprises. Amsterdam, The Netherlands: Elsevier.
  • Chi, Y. Y., & Yan, P. C. (2011, July). The supporting actor in enterprise executives’ decision-making: A competitive intelligence perspective. Paper presented at the 11th International DSI and the 16th APDSI Joint Meeting, Taipei, Taiwan.
  • Colakoglu, T. (2011). The problematic of competitive intelligence: How to evaluate and develop competitive intelligence? Procedia-Social and Behavioral Sciences, 24, 1615–1623. doi:10.1016/j.sbspro.2011.09.075
  • Correia, Z., & Wilson, T. D. (2001) Factors influencing environmental scanning in the organizational context. Information Research. Retrieved from http://InformationR.net/ir/7-1/paper121.html
  • Cottrill, K. (1998). Turning competitive intelligence into business knowledge. Journal of Business Strategy, 19, 27–30. doi:10.1108/eb039948
  • Debenham, J., & Clark, J. (1996). The knowledge audit. Robotics and Computer Integrated Manufacturing Journal, 11, 201–211. doi:10.1016/0736-5845(94)90035-3
  • DELOITTE. (2012). Análisis sobre la situación actual de las empresas españolas no cotizadas en relación con el Buen Gobierno. Retrieved from https://www2.deloitte.com/content/dam/Deloitte/es/Documents/governance-riskcompliance/Deloitte_ES_GRC_Gobierno-Corporativo-Estudio-Deloitte-ESADE-Gobierno-Corporativo.pdf
  • Di Mattia, S., & Blumenstein, L. (2000). In search of the information audit: Essential tool or cumbersome process? Library Journal, 125(4), 48–50.
  • Downs, C. (1988). Communication audits. London, UK: Harper Collins.
  • Du Toit, A. S. A. (2003). Competitive intelligence in the knowledge economy: What is in it for South African manufacturing enterprises? International Journal of Information Management, 23(2), 111–120. doi:10.1016/S0268-4012(02)00103-2
  • Du Toit, A. S. A. (2015). Competitive intelligence research: An investigation of trends in the literature. Journal of Intelligence Studies in Business, 5(2), 14–21.
  • Dubois, C. (1995). The information audit: Its contribution to decision making. Library Management, 16(7), 20–24. doi:10.1108/01435129510093746
  • Ellis, D., Barker, R., Porter, S., & Pridgeon, C. (1993). Information audits, Communications audits and information zapping: A review and survey. International Journal of Information Management, 13, 134–151. doi:10.1016/0268-4012(93)90079-J
  • ERICA. (2012). Guía metodológica de práctica de la vigilancia tecnológica e inteligencia competitiva, (Proyecto Piloto de Transferencia y Desarrollo de Capacidades Regionales en Vigilancia Tecnológica e Inteligencia Competitiva. Valencia, Spain and Medellín, Colombia: Author.
  • Esteban, M. A., & Navarro, D. (2003). Gestión del conocimiento y servicios de inteligencia: La dimensión estratégica de la información. El Profesional de la Información, 12(4), 269–281. doi:10.1076/epri.12.4.269.16905
  • Fernández-Fernández, J. L. (1999). Ethics and the board of directors in Spain: The Olivencia code of good governance. Journal of Business Ethics, 22(3), 233–247. doi:10.1023/A:1006290615353
  • Fleisher, C. (2008). OSINT: Its implications for business/competitive intelligence analyses and analists. Inteligencia Y Seguridad. Revista De Análisis Y Prospectiva, 4, 115–141.
  • Fleisher, C., & Blenkhorn, D. L. (2001). Managing frontiers in competitive intelligence. London, UK: Westport, Quorum Books. London.
  • Fuld, L. M. (1991). A recipe for business intelligence success. Journal of Business Strategy, 12(1), 12–17. doi:10.1108/eb060093
  • Gaidelys, V. (2010). The role of competitive intelligence in the course of business process, economics and management. Economics and Management, 15, 1057–1064.
  • García Alsina, M. (2011). Contribución de la Inteligencia Competitiva en el proceso de adaptación EEES: el caso de las universidades españolas ( Doctoral thesis). Universidad Oberta de Catalunya, Barcelona, Spain.
  • García Alsina, M., & Ortoll, E. (2012). La inteligencia competitiva. Evolución histórica y fundamentos teóricos. Gijón, Spain: Ediciones Trea.
  • Gilad, B. (1989). The role of organized competitive intelligence in corporate strategy. Columbia Journal of World Business, 24(4), 29–35.
  • Gogova, S. (2015). Inteligencia Competitiva. Madrid, Spain: Ediciones Díaz de Santos.
  • Goitia, S., Saénz De Lacuesta, S., & Bilbao, M. (2008). Implantación de sistemas de información empresarial. El Profesional de la Información, 17, 540–545. doi:10.3145/epi.2008.sep.08
  • Groom, J. R., & David, F. (2001). Competitive intelligence activity among small firms. SAM Advanced Management Journal, 66(1), 12–29.
  • Hayes, R., Wheelwright, S., & Clark, K. (1998). Dynamic manufacturing: Creating the learning organization. New York, NY: Free Press.
  • Heinrichs, J. H., & Lim, J. (2008, May). Impact of marketing model application and competitive intelligence utilization on strategic response capability. Journal of Strategic Marketing, 16(2), 91–110. doi:10.1080/09652540801981488
  • Henczel, S. (2000). The information audit as a first step towards effective knowledge management: An opportunity for the special librarian. International Journal of Special Libraries, 34(3–4), 210–226.
  • Henczel, S. (2001). The information audit: A practical guide. Munich, Germany: K. G. Saur.
  • Herring, J. (1999). Key intelligence topics: A process to identify and define intelligence needs. Competitive Intelligence Review, 10(2), 4–14. doi:10.1002/(ISSN)1520-6386
  • Herring, J., & Leavitt, J. A. (2011). The roadmap to a world-class competitive intelligence program. Competitive Intelligence, 14(1), 9–28.
  • Hogard, E., & Ellis, R. (2006, April). Evaluation and communication. Using a communication audit to evaluate organizational communication. Evaluation Review, 30(2), 171–187. doi:10.1177/0193841X05278789
  • Instituto de Auditores Internos de España. (2009). Revisión del Marco Internacional para la práctica profesional de la Auditoría Interna. Madrid, Spain: Author.
  • Izquierdo Triana, H. (2016). La inteligencia competitiva en las empresas españolas en la actualidad: Auditoría de su implantación como herramienta estratégica ( Doctoral thesis). Universidad Pontifica Comillas, ICADE, Madrid, Spain.
  • Jaworski, B., Macinnins, D., & Kholi, A. (2002). Generating competitive intelligence in organizations. Journal of Market-Focused Management, 5(4), 279–307. doi:10.1023/B:JMFM.0000008071.19917.36
  • Kahaner, L.. (1996). Competitive intelligence. New York, NY: Simon & Schuster.
  • Kemppilä, S., & Lönnqvist, A. (2003). Subjective productivity measurement. Journal of American Academy of Business, Cambridge, 2, 1–8.
  • Krizan, L. (1999). Intelligence esencials for everyone. London, UK: Joint Military Intelligence College.
  • Lackman, C., Saban, K., & Lanasa, J. (2000). Organizing the competitive intelligence function: A benchmarking study. Competitive Intelligence Review, 11(1), 17–27. doi:10.1002/(ISSN)1520-6386
  • Levantakis, T., Helms, R., & Spruit, M. (2008). Developing a reference method for knowledge auditing. In T. Yamaguchi (Ed.), Proceedings of the 7th International Conference on Practical Aspects of Knowledge Management (pp. 147–159). Berlin, Germany: Springer.
  • Liebowitz, J. (2006). Strategic intelligence: Business intelligence, competitive intelligence and knowledge management. New York, NY: Auerbach Publications.
  • Liebowitz, J., Rubenstein-Montano, B., McCaw, D., Buchwalter, J., & Browning, C. (2000). The knowledge audit. Knowledge and Process Management, 7(1), 3–10. doi:10.1002/(SICI)1099-1441(200001/03)7:1<3::AID-KPM72>3.0.CO;2-0
  • Lilis, B., & Lane, R. (2007). Auditing the strategic role of operations. International Journal of Management Review, 9(3), 191–210. doi:10.1111/j.1468-2370.2007.00209.x
  • Lönnqvist, A., & Pirttimäki, V. (2006). The measurement of business intelligence. Information Systems Management, 23(1), 32–40. doi:10.1201/1078.10580530/45769.23.1.20061201/91770.4
  • López Casuso, A. (1995). Auditoría, independencia y objetividad. Revista Técnica, 3ª Época(7), 68–75.
  • Marin, J., & Poulter, A. (2004). Dissemination of competitive intelligence. Journal of Information Science, 30(2), 165–180. doi:10.1177/0165551504042806
  • McGonagle, J. M., & Vella, C. (2002). Bottom line competitive intelligence (1st ed.). Westport, CT: Quorum Books.
  • Medori, D., & Steeple, D. (2000). A framework for auditing and enhancing performance measurement systems. International Journal of Operations & Production Management, 20(5), 520–533. doi:10.1108/01443570010318896
  • Nasri, W. (2012). Conceptual models of strategic benefits of competitive intelligence process. International Journal of Business and Commerce, 1(6), 25–35.
  • NP-ISO Survey. (2013). Las empresas españolas, terceras del mundo en certificados de Calidad ISO 9001. Retrived from http://www.aenor.es/Documentos/Comercial/Archivos/NOTAPREN_Tabla_AEN_6765_1.pdf
  • Pereda, J. M. (1991). Manual de Auditoría y Cuentas Anuales. Madrid, Spain: Editorial Centro de Estudios Ramón Areces S.A.
  • Platts, K., & Gregory, M. (2007). Manufacturing audit in the process of strategy formulation. International Journal of Operations and Production Managemen, 10, 5–26. doi:10.1108/EUM0000000001264
  • Reding, K., Sobel, P., Anderson, U., Head, M., Ramamoorti, S., & Salamasick, M. (2009). Auditoría interna: Servicios de aseguramiento y consulta. Madrid, Spain: Instituto de Auditores Internos.
  • Santos, M., & Correia, A. (2010, September). Competitive intelligence as a source of competitive advantage: An exploratory study of the Portuguese biotechnology industry. Paper presented at the 11th European Conference on Knowledge Management, Famalicão, Portugal.
  • Sewdass, N., & Du Toit, A. S. A. (2014). Current state of competitive intelligence in South Africa. International Journal of Information Management, 34(2), 185–190. doi:10.1016/j.ijinfomgt.2013.10.006
  • Sharp, S. (2009). Competitive intelligence advantage. NJ: Wiley.
  • Simon, N. J. (1998). Managing the CI department: Determining measures of success. Competitive Intelligence Magazine, 1(2), 45–48.
  • Strategic and Competitive Intelligence Profesionals. (2011).What is competitive intelligence? Retrieved from http://www.scip.org
  • Strauss, A. C., & Du Toit, A. S. A. (2010). Competitive intelligence skills needed to enhance South Africa’s competitiveness. New Information Perspectives, 62(3), 302–320.
  • Tamarit, C. (2012). Aplicación de la inteligencia competitiva y la vigilancia tecnológica en la Universidad Politécnica de Valencia: Creación de un modelo de vigilancia tecnológica en el Centro de Apoyo a la Innovación, la Investigación y la Transferencia de Tecnología (Final Career Project). Universidad Politécnica de Valencia, Valencia, Spain.
  • Tashakkori, A., & Teddlie, C. (1998). Mixed methology. London, UK/Thousand Oaks, CA: Sage Publications.
  • Vasconcelos, A. (2012). Auditoría de Inteligencia. Gijón, Spain: Ediciones Trea.
  • Velasco, F., & Arcos, R. (2012). Cultura de inteligencia. Un elemento para la reflexión y la colaboración internacional. Madrid, Spain: Plaza y Valdés.
  • Welch, S., & Comer, J. (1998). Quantitative methods for public administration: Techniques and applications. Long Grove, IL: Waveland Press.
  • West, C. (2001). Competitive Intelligence. Basingstoke, UK: Palgrave Macmillan.
  • Whittington, O. Y., & Pany, K. (2004). Principios de auditoría. Mexico City, Mexico: Ediciones McGraw-Hill.
  • Wood, S. (2004). Information auditing: A guide for information managers. Middlesex: Freepint.
  • Wright, S., Pickton, D. W., & Calof, J. (2002). Competitive intelligence in UK firms: A typology. Marketing Intelligence & Planning, 20(7), 349–360. doi:10.1108/02634500210445400
  • Zhou, J. (2010, November). On the CI monitoring system under the framework of the chain-franchise operation. Paper presented at the 3rd International Conference on Information Management, Innovation Management and Industrial Engineering, ICIII, Kunming, China.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.