The Authority of the Student Evaluation Questionnaire

References

• ARGYRIS , C. 1990 . Overcoming Organisational Defences: facilitating organisational learning , Needham Heights , MA : Allyn and Bacon .
   Google Scholar
• ARGYRIS , C. and SCHOEN , D. 1978 . Organisational Learning: a theory of action perspective , Reading , MA : Addison Wesley .
   Google Scholar
• BARNETT , R. 1992 . Improving Higher Education: total quality care , Buckingham : SRHE/Open University Press .
   Google Scholar
• CLARKE , J. and NEWMAN , J. 1997 . The Managerial State: power, politics and ideology in the remaking of social welfare , London : Sage .
   Google Scholar
• CLOUDER , L. 1998 . Getting the ‘right answers’: student evaluation as a re? ection of intellectual development . Teaching in Higher Education , 3 (2) : 185 – 195 .
   Google Scholar
• DES . 1987 . Higher Education: meeting the challenge , London : HMSO .
   Google Scholar
• DES . 1991 . Higher Education: a new framework , London : HMSO .
   Google Scholar
• DFE . 1993 . Higher Quality and Choice: the charter for Higher Education , London : DfE .
   Google Scholar
• FELDMAN , K.J. 1996 . “ Identifying exemplary teachers and teaching: evidence from student ratings, personal copy of draft published 1997 ” . In Effective Teaching in Higher Education: research and practice , Edited by: PERRY , R.P. and SMART , J.C. New York : Agathon Press .
   Google Scholar
• FERLIE , E. , ASHBURNER , L. , FITZGERALD , L. and PETTIGREW , A. 1996 . The New Public Management in Action , London : Sage .
   Google Scholar
• HABERMAS , J. 1978 . Knowledge and Human Interests , London : Heinemann Educational .
   Google Scholar
• HEFCE . 1995 . Assessors Handbook April 1995-September 1996 , HEFCE Quality Assessment Division .
   Google Scholar
• HEQC . 1993 . University of Bristol. Quality Audit Report, July 1993 , Birmingham : HEQC Division of Quality Audit .
   Google Scholar
• HEQC . 1994a . Learning from Audit , London : HEQC .
   Google Scholar
• HEQC . 1994b . Guidelines on Quality Assurance , London : HEQC .
   Google Scholar
• HEQC . 1995 . The Work of the Higher Education Quality Council , London : HEQC .
   Google Scholar
• HEQC . 1996a . Guidelines on Quality Assurance , London : HEQC .
   Google Scholar
• HEQC . 1996b . Learning from Audit 2 , London : HEQC .
   Google Scholar
• HUSBANDS , C.T. and FOSH , P. 1993 . Students' evaluation of teaching in Higher Education: experiences from our European countries and some implications of the practice [1] . Assessment and Evaluation in Higher Education , 18 (2) : 95 – 114 .
   Google Scholar
• KIRKPATRICK , I. and MARTINEZ-LUCIO , M. 1995 . The Politics of Quality in the Public Sector , London : Routledge .
   Google Scholar
• MARSH , H.W. 1984 . Students' evaluations of university teaching: dimensionality, reliability, validity, potential biases and utility . Journal of Educational Psychology , 76 (5) : 707 – 754 .
   Web of Science ®Google Scholar
• MARSH , H.W. 1987 . Students' evaluations of university teaching: research ? ndings, methodological issues, and directions for future research . International Journal of Educational Research , 11 : 253 – 388 .
   Google Scholar
• MILLER , H.D.R. 1995 . The management of change in universities: universities, state and economy in Australia, Canada and the United Kingdom , Buckingham : SRHE/Open University Press .
   Google Scholar
• POLLITT , C. 1993 . Managerialism and the Public Services, , 2nd edn , Oxford : Blackwell .
   Google Scholar
• RAMSDEN , P. 1991 . A performance indicator of teaching quality in higher Education: the Course Experience Questionnaire . Studies in Higher Education , 16 (2) : 129 – 150 .
   Web of Science ®Google Scholar
• RICHARDSON , J.T.E. 1994 . A British evaluation of the Course Experience Questionnaire . Studies in Higher Education , 19 (1) : 59 – 68 .
   Web of Science ®Google Scholar
• RICHARDSON , J.T.E. 1997 . Students' evaluations of teaching: the Course Experience Questionnaire . Psychology Teaching Review , 6 (1) : 31 – 45 .
   Google Scholar
• SHANNON , D.M. , TWALE , D.J. and HANCOCK , G.R. 1996 . Use of instructional feedback and modi? cation methods among university faculty . Assessment and Evaluation in Higher Education , 21 (1) : 41 – 53 .
   Google Scholar
• SILVER , H. 1992 . Student Feedback: issues and experience , London : CNAA .
   Google Scholar
• TROW , M. Managerialism and the academic profession: the case of England paper presented to a conference, The Quality Debate . Times Higher Education Supplement . (Milton Keynes,24.9.93
   Google Scholar
• WACHTEL , H.K. 1998 . Student evaluation of college teaching effectiveness: a brief review . Assessment and Evaluation in Higher Education , 23 (3) : 191 – 211 .
   Google Scholar
• WILKINSON , A. and WILLMOTT , H. , eds. 1995 . Making Quality Critical , London : Routledge .
   Google Scholar
• WILSON , K.L. , LIZZO , A. and RAMSDEN , P. 1997 . The development, validation and application of the Course experience Questionnaire . Studies in Higher Education , 22 (1) : 33 – 54 .
   Web of Science ®Google Scholar