Twelve Years into the Performance Measurement Revolution: Where We Need to Go in Implementation Research

References

• Murphy , P. and Carnevale , J. 2002 . The Challenge of Developing Cross-Agency Measures: A Case Study of the Office of National Drug Control Policy, Managing for Results Oxford , , England : Rowman & Littlefield .
   Google Scholar
• Kelly , J.A. 2002 . Why we should take performance measurement on faith (facts being hard to come by and not terribly important) . Public Performance and Management Review , 25 ( 4 ) : 375 – 380 .
   Google Scholar
• Dluhy , M.J. , Frank , H.A. , Guerra , C. , Newell , A.L. and Topinka , J.P. 2000 . Handbook on Performance Measurement for Cities in Florida Miami , FL : Florida International University .
   Google Scholar
• Halachmi , A. 2002 . Performance measurement, accountability and improved performance . Public Performance and Management Review , 25 ( 4 ) : 370 – 374 . [CROSSREF]
   Google Scholar
• Rivenbark , W.C. 2001 . Teaching performance management in public affairs education . Journal of Public Affairs Education , 7 ( 4 ) : 261 – 266 .
   Google Scholar
• Frank , H.A. 2002 . Teaching performance measurement in a core MPA budgeting class . Journal of Public Affairs Education , 8 ( 2 ) : 141 – 150 .
   Google Scholar
• Gianakis , G.A. and Wang , X. 1999 . Public officials attitudes toward subjective performance measures . Public Productivity & Management Review , 22 ( 4 ) : 537 – 553 .
   Google Scholar
• Hatry , H.P. , Fountain , J.R. , Sullivan , J.M. and Kremer , L. 1990 . Service Efforts and Accomplishments Reporting: Its Time has Come Norwalk , CT : Governmental Accounting Standards Board .
   Google Scholar
• Gaebler , T. and Osborne , D.E. 1993 . Reinventing Government: How The Entrepreneurial Spirit Is Transforming The Public Sector New York , NY : Penguin .
   Google Scholar
• Ogata , K. and Goodkey , R. 2002 . Redefining Government Performance, Business Performance Measurement 259 – 275 . Cambridge , , England : Cambridge University Press .
   Google Scholar
• O’Toole , D.E. and Stipak , B. 2002 . Productivity trends in local government budgeting . Public Performance and Management Review , 26 ( 2 ) : 190 – 203 . [CROSSREF]
   Google Scholar
• Berman , E.M. and Wang , X. 1990 . Performance measurement in U.S. counties: capacity for reform . Public Administration Review , 60 ( 5 ) : 409 – 420 . [CROSSREF]
   Google Scholar
• Melkers , J.E. and Willoughby , K.G. 1998 . The state of the states: performance-based budgeting requirements in 47 out of 50 . Public Administration Review , 58 ( 1 ) January/February : 66 – 73 .
   Web of Science ®Google Scholar
• Grizzle , G.A. 1999 . Implementing Florida's government performance and accountability act: introduction and overview . Journal of Public Budgeting, Accounting, and Financial Management , 11 ( 4 ) : 554 – 558 .
   Google Scholar
• Hatry , H.P. 2002 . Performance measurement: fashion and fallacies . Public Performance and Management Review , 25 ( 4 ) : 352 – 358 . [CROSSREF]
   Google Scholar
• O’Toole , D.E. and Stipak , B. 2002 . Productivity trends in local government budgeting . Public Performance and Management Review , 26 ( 2 ) : 190 – 203 . [CROSSREF]
   Google Scholar
• Pilegge , J.C. 1989 . From accounting to ZBB: trends in budgetary research . Public Budgeting and Financial Management , 1 ( 2 ) : 239 – 246 .
   Google Scholar
• Ammons , D.N. 1999 . A proper mentality for benchmarking . Public Administration Review , 59 ( 2 ) : 105 – 109 .
   Web of Science ®Google Scholar
• Ammons , D.N. 2002 . Performance measurement and managerial thinking . Public Performance and Management Review , 25 ( 4 ) : 344 – 347 . [CROSSREF]
   Google Scholar
• Behn , R.D. 2002 . Barriers to performance management . Public Performance & Management Review , 26 ( 1 ) : 5 – 25 .
   Google Scholar
• Andrews , M. 2002 . A theory-based approach to evaluating budget reforms . International Public Management Journal , 5 ( 2 ) : 135 – 154 .
   Google Scholar
• Ritzer , G.A. 1975 . Sociology: A Multiple Paradigm Science Boston , MA : Allyn and Bacon .
   Google Scholar
• McKenna , C.K. 1980 . Quantitative Methods for Public Decision Making New York : McGraw-Hill .
   Google Scholar
• Bowsher , C.A. 1985 . Governmental financial management at the crossroads . Public Budgeting & Finance , 5 ( 2 ) : 9 – 22 . [CROSSREF]
   Google Scholar
• Harris , J. 1995 . Services efforts and accomplishments reporting: fundamental questions of an emerging concept . Public Budgeting & Finance , 15 ( 4 ) : 18 – 37 . [CROSSREF]
   Google Scholar
• Burrell , G. and Morgan , G. 1979 . Sociological Paradigms and Organizational Analysis: Elements of the Sociology of Corporate Life London : Heinemann .
   Google Scholar
• Rutman , L. 1980 . Planning Useful Evaluations: Evaluability Assessment Beverly Hills , CA : Sage .
   Google Scholar
• Osborne , D. and Plastrik , P. 2000 . The Reinventor's Fieldbook: Tools for Transforming Your Government San Francisco , CA : Josey-Bass .
   Google Scholar
• Armstrong , J.S. 1985 . Long-Range Forecasting from Crystal Ball to Computer New York : John Wiley & Sons .
   Google Scholar
• Swanson , R.A. 1994 . Analysis for Improving Performance: Tools for Diagnosing Organizations & Documenting Workplace Expertise San Francisco , CA : Berrett-Koehler .
   Google Scholar
• Mikesell , J.L. 1999 . Fiscal Administration: Analysis and Applications for the Public Sector, , 5th Ed. Ft. Worth , Texas : Harcourt, Brace & Co. .
   Google Scholar
• Glaser , M.A. and Denhardt , R.B. 2000 . Local government performance through the eyes of citizens . Journal of Public Budgeting, Accounting and Financial Management , 12 ( 1 ) : 49 – 73 .
   Google Scholar
• Shelton , M.W. and Albee , T. 2000 . Financial performance monitoring and customer-oriented government: a case study . Journal of Public Budgeting, Accounting & Financial Management , 12 ( 1 ) : 87 – 105 . [INFOTRIEVE]
   Google Scholar
• Lewis , C.W. 1992 . Public budgeting: unethical in purpose, product, and promise . Public Budgeting and Financial Management , 4 ( 3 ) : 667 – 680 .
   Google Scholar
• Morley , E. , Bryant , S.P. and Hatry , H.P. 2001 . Comparative Performance Measurement Washington , DC : The Urban Institute .
   Google Scholar
• Raimondo , H.J. 1992 . Economics of State and Local Government New York , NY : Praeger .
   Google Scholar
• Coe , C. 1999 . Local government benchmarking: lessons from two major multigovernmental efforts . Public Administration Review , 59 ( 2 ) : 110 – 123 .
   Web of Science ®Google Scholar
• Julnes , P. and Holzer , M. 2001 . Promoting the utilization of performance measures in public organizations: an empirical study of factors affecting adoption and implementation . Public Administration Review , 61 ( 6 ) : 693 – 708 . [CSA] [CROSSREF]
   Web of Science ®Google Scholar
• Ukeles , J. 1982 . Doing More with Less: Turning Public Management Around New York , NY : ANACOM .
   Google Scholar
• Lewis , G.B. and Frank , S.A. 2002 . Who wants to work for government? . Public Administration Review , 62 ( 4 ) : 395 – 404 . [CSA] [CROSSREF]
   Web of Science ®Google Scholar
• Whicker , M.L. , Strickland , R.A. and Olfshski , D. 1993 . The troublesome cleft: public administration and political science . Public Administration Review , 53 ( 6 ) : 531 – 541 . [CSA]
   Web of Science ®Google Scholar
• Campbell , A. , Miller , W.E. , Converse , P.E. and Stokes , D.E. 1980 . The American Voter Unabridged Version. (Midway Reprint) Chicago , IL : University of Chicago .
   Google Scholar
• Coplin , W.D. , Merget , A.E. and Bourdeaux , C. 2002 . The professional researcher as change agent in the government-performance movement . Public Administration Review , 62 ( 6 ) : 699 – 711 . [CSA] [CROSSREF]
   Web of Science ®Google Scholar
• Rivenbark , W.C. Personal Communications , 2000, October 26
   Google Scholar
• Rivenbark , W.C. and Kelly , J.M. 2000 . Performance measurement: a local government response . Journal of Public Budgeting, Accounting, and Financial Management , 12 ( 1 ) : 74 – 86 . [CSA]
   Google Scholar
• Judd , C.M. , Smith , E.R. and Kidder , L.H. 1991 . Research Methods in Social Relations, , 6th Ed. Fort Worth , TX : Holt, Rinehart, and Winston .
   Google Scholar
• Stallings , R.A. 1986 . Doctoral programs in public administration: an outsider's perspective . Public Administration Review , 46 ( 3 ) : 235 – 240 .
   Web of Science ®Google Scholar
• Forrester , J.P. 1997 . The rich diversity of public administration journals: departments and institutional settings—part 2 . Public Administra-tion Quarterly , 21 ( 2 ) : 209 – 226 .
   Google Scholar
• Wang , X. 1997 . Local officials’ Preferences of Performance Measurements: A Study of Local Police Services (dissertation) Florida International University .
   Google Scholar
• Gianakis , G.A. and Frank , H.A. 1998 . “ Assessing public administration practice: the case of revenue forecasting ” . In Research in Public Administration Edited by: White , J.D. Vol. 4 , 51 – 64 . Stamford , CT : JAI, Press .
   Google Scholar
• Jones , A. 1997 . Winston-Salem's participation in the North Carolina performance measurement project . Government Finance Review , 13 ( 3 ) : 35 – 42 .
   Google Scholar
• McKenna , C.K. 1980 . Quantitative Methods for Public Decision Making New York : McGraw-Hill .
   Google Scholar
• Yeager , S.J. 1977–1991 . Index of the public administration quarterly, Volumes 1 (June, 1977) through 14 (Winter, 1991): introduction . Public Administration Quarterly , 16 ( 1 ) : 3 – 5 .
   Google Scholar