Communication – the foundation for collaborative relationships amongst providers, and between providers and patients: A case in breast and colorectal cancer

References

• Travaline JM, D'Alonzo GE Jr. Patient-physician communication: why and how. J Am Osteopath Assoc 2005;105(1):13–8.
   PubMedGoogle Scholar
• Wright FC, Lookhong N, Urbach D, Davis D, McLeod RS, Gagliardi AR. Multidisciplinary cancer conferences: identifying opportunities to promote implementation. Ann Surg Oncol 2009;16(10):2731–7.
   PubMed Web of Science ®Google Scholar
• Epstein RM, Street RL, Jr. Patient-centered communication in cancer care: promoting healing and reducing suffering. Bethesda, MD: National Cancer Institute, NIH Publication No. 07-6225, 2007.
   Google Scholar
• Canadian Cancer Society's advisory committee on cancer statistics. Canadian Cancer Statistics 2013. Toronto: Canadian Cancer Society, May 2013. [cited 2013 Dec 23]. Available from: http://www.cancer.ca/en/cancer-information/cancer-101/canadian-cancer-statistics-publication/.
   Google Scholar
• Fernandez E, Bosetti C, La Vecchia C, Levi F, Fioretti F, Negri E. Sex differences in colorectal cancer mortality in Europe, 1955–1996. Eur J Cancer Prev 2000;9:99–104.
   PubMed Web of Science ®Google Scholar
• World Cancer Research Fund and American Institute for Cancer Research. Food, nutrition, physical activity, and the prevention of cancer: a global perspective. Washington, DC: American Institute for Cancer Research; 2007.
   Google Scholar
• Jemal A, Siegel R, Xu J, Ward E. Cancer statistics, 2010. CA Cancer J Clin 2010;60(5):277–300.
   PubMed Web of Science ®Google Scholar
• Kesson EM, Allardice GM, George WD, Burns HJG, Morrison DSD. Effects of multidisciplinary team working on breast cancer survival: retrospective, comparative, interventional cohort study of 13 722 women. BMJ 2012;344:e2718.
   PubMed Web of Science ®Google Scholar
• Dietz DW. On behalf of the Consortium for Optimizing Surgical Treatment of Rectal Cancer (OSTRiCh). Multidisciplinary Management of Rectal Cancer: the OSTRICH. J Gastrointest Surg 2013;17:1863–8.
   PubMedGoogle Scholar
• Vasudevan SP, Cresswell AB, Wright JM, Rees M, Stiff D, Wordley A, et al. Close collaboration between local and specialist multidisciplinary teams allows ‘fast-tracking’ of patients with colorectal liver metastases. Colorectal Dis 2013;15(10):1253–6.
   PubMed Web of Science ®Google Scholar
• Stiefel F, Barth J, Bensing J, Fallowfield L, Jost L, Razavi D, et al. Communication skills training in oncology: a position paper based on a consensus meeting among European experts in 2009. Ann Oncol 2010;21(2):204–7.
   PubMed Web of Science ®Google Scholar
• Thind A, Liu Y, Maly RC. Patient satisfaction with breast cancer follow-up care provided by family physicians. J Am Board Fam Med 2011;24(6):710–6.
   PubMed Web of Science ®Google Scholar
• Smith SL, Wai ES, Alexander C, Singh-Carlson S. Caring for survivors of breast cancer: perspective of the primary care physician. Curr Oncol 2011;18(5):e218–26.
   PubMed Web of Science ®Google Scholar
• Mallinger JB, Griggs JJ, Shields CG. Patient-centered care and breast cancer survivors’ satisfaction with information. Patient Educ Couns 2005;57(3):342–9.
   PubMed Web of Science ®Google Scholar
• Stewart MA. Effective physician-patient communication and health outcomes: a review. CMAJ 1995;152(9):1423–33.
   PubMed Web of Science ®Google Scholar
• Kuehn BM. Patient-centered care model demands better physician-patient communication. JAMA 2012;307(5):441–2.
   PubMed Web of Science ®Google Scholar
• Kissane DW, Bylund CL, Banerjee SC, Bialer PA, Levin TT, Maloney EK, et al. Communication skills training for oncology professionals. J Clin Oncol 2012;30(11):1242–7.
   PubMed Web of Science ®Google Scholar
• Royal College of Physicians and Surgeons of Canada [Internet]. The CanMEDS framework. 2005 [updated 2013; cited 2013 Dec 23] Available from: http://www.royalcollege.ca/portal/page/portal/rc/canmeds/framework.
   Google Scholar
• http://www.acgme.org [Internet]. Accreditation Council for Graduate Medical Education. [updated 2013; cited 2013 Dec 23]. Available from: http://www.acgme.org.
   Google Scholar
• Makoul G. Essential elements of communication in medical encounters: the Kalamazoo consensus statement. Acad Med 2001;76(4):390–3.
   PubMed Web of Science ®Google Scholar
• Barton MK. Physician-patient communication regarding colorectal cancer screening is lacking. CA Cancer J Clin 2012;62(1):1–2.
   PubMed Web of Science ®Google Scholar
• Underhill ML, Kiviniemi MT. The association of perceived provider-patient communication and relationship quality with colorectal cancer screening. Health Educ Behav 2012;39(5):555–63.
   PubMed Web of Science ®Google Scholar
• Ho MY, Lai JY, Cheung WY. The influence of physicians on colorectal cancer screening behavior. Cancer Causes Control 2011;22(12):1659–68.
   PubMed Web of Science ®Google Scholar
• Leddin D, Hunt R, Champion M, Cockeram A, Flook N, Gould M, et al. Canadian Association of Gastroenterology and the Canadian Digestive Health Foundation: guidelines on colon cancer screening. Can J Gastroenterol. 2004;18:93–99.
   PubMed Web of Science ®Google Scholar
• Romanow RJ. Building on values: the future of health care in Canada. Ottawa: Commission on the future of health care in Canada. 2002.
   Google Scholar
• Herbert C. Changing the culture: inter-professional education for collaborative patient-centred practice in Canada. J Interprof Care 2005;19( Suppl 1):1–4.
   PubMedGoogle Scholar
• Chan AK, Wood V. Preparing tomorrow's healthcare providers for interprofessional collaborative patient-centred practice today. BC Med J 2010;1(2):22–4.
   Google Scholar
• Health Canada. Interdisciplinary education for collaborative, patient-centred practice–research and findings report. 2004.
   Google Scholar
• Fitzgerald A, Davison G. Innovative health care delivery teams: learning to be a team player is as important as learning other specialised skills. J Health Organ Manag 2008;22(2):129–46.
   PubMedGoogle Scholar
• Rose DE, Tisnado DM, Tao ML, Malin JL, Adams JL, Ganz PA, et al. Prevalence, predictors, and patient outcomes associated with physician co-management: findings from the Los Angeles women's health study. Health Serv Res 2012;47(3 Pt 1):1091–116.
   PubMed Web of Science ®Google Scholar
• Ruder AD, Smith DL, Madsen MT, Kass FH 3rd. Is there a benefit to having a clinical oncology pharmacist on staff at a community oncology clinic? J Oncol Pharm Pract 2011;17(4):425–32.
   PubMedGoogle Scholar
• Lyang BA, Alper E, Hickner J, Schiff G, Lambert BL, Gleason K, et al., editors. [Internet]. The physician's role in medication reconciliation Issues, strategies and safety principles. American Medical Association; 2007. [cited 2013 Dec 23]. Available from: http://bcpsqc.ca/documents/2012/09/AMA-The-physician%E2%80%99s-role-in-Medication-Reconciliation.pdf
   Google Scholar
• Fowler T, Steakley C, Garcia AR, Kwok J, Bennett LM. Reducing disparities in the burden of cancer: the role of patient navigators. PLOS Med 2006;3:974–6.
   Web of Science ®Google Scholar
• Tashakkori A, Creswell JW. The new era of mixed methods. J Mixed Methods Res 2007;1(1):3–7.
   Web of Science ®Google Scholar
• Johnson RB, Onwuegbuzie AJ. Mixed methods research: a research paradigm whose time has come. Educ Res 2004;33:14–26.
   Google Scholar
• Bogdan RC, Biklen SK. Qualitative Research for Education: An introduction to Theories and Methods. 5th ed. New York: Pearson Education group. 2006.
   Google Scholar
• Maudsley G. Mixing it but not mixed-up: mixed methods research in medical education (a critical narrative review). Med Teach 2011;33(2):e92–104.
   PubMed Web of Science ®Google Scholar
• Marshall MN. Sampling for qualitative research. Fam Pract 1996;16(3):522–5.
   Google Scholar
• Peabody JW, Luck J, Glassman P, Jain S, Hansen J, Spell M, et al. Measuring the quality of physician practice by using clinical vignettes: a prospective validation study. Ann Intern Med 2004;141(10):771–80.
   PubMed Web of Science ®Google Scholar
• Neuendorf KA. The Content Analysis Guidebook. Thousand Oaks, CA: Sage; 2002.
   Google Scholar
• Zapka JG, Taplin SH, Solberg LI, Manos MM. A framework for improving the quality of cancer care: the case of breast and cervical cancer screening. Cancer Epidemiol Biomarkers Prev 2003;12(1):4–13.
   PubMed Web of Science ®Google Scholar
• Moore DE. Needs assessment in the new health care environment: combining discrepancy analysis and outcomes to create more effective CME. J Contin Educ Health Prof 1998;18:133–41.
   Google Scholar
• Lawrentschuk N, Sasges D, Tasevski R, Abouassaly R, Scott AM, Davis ID. Oncology health information quality on the Internet: a multilingual evaluation. Ann Surg Oncol 2012;19(3):706–13.
   PubMed Web of Science ®Google Scholar
• Sajid MS, Shakir AJ, Baig MK. Information on the Internet about colorectal cancer: patient attitude and potential toward Web browsing. A prospective observational study. Can J Surg 2011;54(5):339–43.
   PubMed Web of Science ®Google Scholar
• Sewitch MJ, Fournier C, Ciampi A, Dyachenko A. Colorectal cancer screening in Canada: results of a national survey. Chronic Dis Can 2008;29:9–21.
   PubMedGoogle Scholar
• Blackwell DL, Martinez ME, Gentleman JF. Women's compliance with public health guidelines for mammograms and Pap tests in Canada and the United States: an analysis of data from the Joint Canada/United States Survey of Health. Womens Health Issues 2008;18:85–99.
   PubMed Web of Science ®Google Scholar
• Browne S, Dowie A, Mitchell L, Wyke S, Ziebland S, Campbell N, et al. Patients’ needs following colorectal cancer diagnosis: where does primary care fit in? Br J Gen Pract 2011;61(592):e692–9.
   PubMed Web of Science ®Google Scholar
• Muriel AC, Hwang VS, Kornblith A, Greer J, Greenberg DB, Temel J, et al. Management of psychosocial distress by oncologists. Psych Serv 2009;60:1132–4.
   PubMed Web of Science ®Google Scholar
• Passik SD, Kirsh KL, Theobald D, Donaghy K, Holtsclaw E, Edgerton S, et al. Use of a depression screening tool and a fluoxetine- based algorithm to improve the recognition and treatment of depression in cancer patients: a demonstration study. J Pain Symptom Manag 2002;24:318–27.
   PubMed Web of Science ®Google Scholar
• Whooley MA, Avins AL, Miranda J, Browner WS. Case finding instruments for depression. Two questions are as good as many. Gen Intern Med 1997;12:439–45.
   PubMed Web of Science ®Google Scholar
• Weingart SN, Cleary A, Seger A, Eng TK, Saadeh M, Gross A, et al. Medication reconciliation in ambulatory oncology. Jt Comm J Qual Patient Saf 2007;33(12):750–7.
   PubMedGoogle Scholar
• Scott A, Jeon SH, Joyce CM, Humphreys JS, Kalb G, Witt J, et al. A randomised trial and economic evaluation of the effect of response mode on response rate, response bias, and item non-response in a survey of doctors. BMC Med Res Methodol 2011;11:126.
   PubMed Web of Science ®Google Scholar