Further reading
- Coulter A, Locock L, Ziebland S, Calabrese J. Collecting data on patient experience is not enough: they must be used to improve care. BMJ. 2014;26(348). http://dx.doi.org/10.1136/bmj.g2225 (accessed March 2014).
- Darzi A. High quality care for all: NHS next stage review final report. Department of Health; 2008.
- Department of Health. NHS Outcomes Framework 2013 to 2014. Deartment of Health. 2012. Retrieved September 8, 2014. https://www.gov.uk/government/publications/nhs-outcomes-framework-2013-to-2014
- Fitzpatrick R, Graham C, Gibbons E, King J, Flott K, Jenkinson C. Development of New Models for Collection and Use of Patient Experience Information. Oxford: University of Oxford & Picker Institute Europe; 2015. http://www.pickereurope.org/wp-content/uploads/2014/12/MOPE-final-report-091214.pdf