Notes
- Goleman , D. , Boyatzis , R. and McKee , A. 2002 . Primal Leadership: Realizing the Power of Emotional Intelligence , 6 Boston, MA : Harvard Business School Press .
- Sterrett , E. A. 2000 . The Manager's Pocket Guide to Emotional Intelligence , 2 Amherst, MA : HRD Press .
Recommended Reading
- Goleman , Daniel , Boyatzis , Richard and McKee , Annie . 2002 . Primal Leadership: Realizing the Power of Emotional Intelligence , Boston : Harvard Business School Press .
- Harvey , Jerry B. 1988 . The Abilene Paradox and Other Meditations on Management , San Francisco : Jossey-Bass Publishers .
- Manz , Charles C. 2003 . Emotional Discipline , San Francisco : Berrett-Koehler Publishers .
- Sterrett , Emily A. 2000 . The Manager's Pocket Guide to Emotional Intelligence , Amherst, MA : HRD Press .