References
- Benckendorff , P. J. and Black , N. L. 2000 . Destination marketing on the Internet: A case study of Australian Regional Tourism Authorities . Journal of Tourism Studies , 11 ( 1 ) : 11
- Chu , R. 2001 . What online Hong Kong travelers look for on airline/travel Websites? . International Journal of Hospitality Management , 20 : 95 – 100 .
- Doolin , B. , Burgess , L. and Cooper , J. 2002 . Evaluating the use of the Web for tourism marketing: A case study from New Zealand . Tourism Management , 23 : 557 – 561 .
- Dutta , S. and Biren , B. 2001 . Business Transformation on the Internet: Results from the 2000 study . European Management Journal , 19 : 449 – 462 .
- Everhart , N. 1996 . Web Page Evaluation Worksheet , St. John's University, Division of Library and Information Science . Available: http://www.Duke.edu/∼de1/evaluate.html
- Gilbert , D. and Perry , J. P. 2002 . Exploring Developments in Web Based Relationship Marketing Within the Hotel Industry . Journal of Hospitality & Leisure Marketing , 9 ( 3/4 ) : 141 – 159 .
- Hebert , D. 1997 . Limited-service headed for a curve? . Hotel & Motel Management , 212 ( 1 ) : 66 – 68 .
- Hospitality Research Group. 2002 . Branded hotel occupancy to rise during 2003 Available: http://www.pkfonline.com/hrgonline/whatsnew.news_view.cfm?pressReleaseID=51
- Hotel & Motel Management. February 2003 . Hotel & Motel Management's 2002 Limited-Service-Hotel-Chain Survey February , Available: http://www.hotelmotel.com/hotelmotel/data/articlestandard/hotelmotel/052003/44538/article.pdf
- Jeong , M. and Lambert , C. U. 2001 . Adaptation of an information quality framework to measure customers' behavioral intentions to use lodging Websites . International Journal of Hospitality Management , 20 ( 2 ) : 129 – 146 .
- Kasavana , M. L. 2002 . eMarketing: Restaurant Websites That Click . Journal of Hospitality & Leisure Marketing , 9 ( 3/4 ) : 161 – 178 .
- Law , R. and Wong , J. 2003 . Successful factors for a travel Website: Perceptions of online purchasers in Hong Kong . Journal of Hospitality and Tourism Research , 27 ( 1 ) : 118 – 124 .
- Lorenz , J. and Mills , J. E. Using information technology as a technology adoption strategy: An examination of limited service hotel properties in Newark, Delaware . Proceedings of the Eighth Annual Graduate Education and Graduate Students Research Conference in Hospitality and Tourism . January 5–7 , Las Vegas, NV. pp. 421 – 425 .
- Main , H. C. 2002 . The use of the Internet by Hotels in Wales-A longitudinal study: 1994–2000 . International Journal of Hospitality Information Technology , 2 : 35 – 44 .
- Management Centre International Limited (MCIL). 2002 . Website Effectiveness Review Available: http://www.mcil.co.uk/7-site-review-homepage.htm
- Murphy , J. , Forrest , E. J. , Wotring , E. C. and Brymer , R. A. 1996 . Hotel Management and Marketing on the Internet; An Analysis of Sites and Features . Cornell Hotel and Restaurant Administration Quarterly , 3 : 70 – 82 .
- OneStat.com. 2002 . Google is the most popular search engine according to OneStat.com Available: http://www.onestat.com/html/aboutus_pressbox3.html
- Quek , P. March 1999 . The Implications of Declining Occupancies March , Available: http://www.hotel-online.com/Trends/PKF/Special/DecliningOccupancies_July99.html
- SAS Institute. 2001 . SAS/STAT User's Guide , Cary, NC : SAS Institute Inc .
- Schwartz , S. 1999 . Using the Internet for Health Information: Legal Issues , Chicago, IL : The American Medical Association .
- SearchEngineWatch.com. 2003 . Nelson netratings search engine ratings Available: http://www.searchenginewatch.com/reports/article.php/2156451
- Shaw , R. 1996 . Lodging online: Hotel Websites are becoming attractive marketing vehicles and profitable information generators . Hotel & Motel Management , 211 ( 4 ) : 52 – 54 .
- Smith Travel Research. 2003 . The Host Study 2002: Hotel Operating Statistics , Hendersonville, TN : Smith Travel Research .
- Tierney , P. 2000 . Internet-based evaluation of tourism Website effectiveness: Methodological issues and survey results . Journal of Travel Research , 39 : 212 – 219 .
- Van Hoof , V. and Combrink , T. E. 1998 . US lodging managers and the Internet: Perceptions from the industry . Cornell Hotel & Restaurant Administration Quarterly , 39 ( 2 ) : 46 – 54 .
- Waller , R. 2001 . Richard Waller Website Design and Creaton: Richard Waller Rating and Evaluation Available: http://www.waller.co.uk/evalhead.htm
- Wan , C. S. 2002 . The Websites of international tourist hotels and tour wholesalers in Taiwan . Tourism Management , 23 : 155 – 160 .
- Wei , S. , Ruys , H. F. , Hoof , H. B. and Combrink , T. E. 2001 . Uses of the Internet in the global hotel industry . Journal of Business Research , 54 : 235 – 241 .
- Zhang , P. and von Dran , G. M. 2000 . Satisfiers and dissatisfiers: A two-factor model for Website design and evaluation . Journal of American Society of Information Science , 51 : 253 – 1268 .