644
Views
38
CrossRef citations to date
0
Altmetric
Original Articles

Enhancing Incentive Programs with Proximal Goals and Immediate Feedback

Engineered Labor Standards and Technology Enhancements in Stocker Replenishment

&
Pages 33-68 | Published online: 07 Sep 2008

References

  • Abernathy , W. B. , Duffy , E. M. and O'Brien , R. M. 1982 . “ Multi-branch, Multi-system programs in banking: An organization-wide intervention ” . In Industrial behavior modification: A management handbook , Edited by: O'Brien , R. M. , Dickinson , A. M. and Rosow , M. P. 370 – 382 . New York : Pergamon .
  • Agnew , J. L. 1998 . The establishing operation in organizational behavior management . Journal of Organizational Behavior Management , 18 : 7 – 19 .
  • Bateman , M. J. and Ludwig , T. D. 2003 . Managing distribution quality through an adapted incentive program with tiered goals and feedback . Journal of Organizational Behavior Management , 23 ( 1 ) : 33 – 55 .
  • Baum , W. M. 1994 . Understanding behaviorism: Science, behavior, and culture , New York : Harper Collins College Publishers .
  • Beehr , T. A. , Jex , S. M. and Ghosh , P. 2001 . “ The Management of occupational stress ” . In Handbook of organizational performance: Behavior analysis and management , Edited by: Johnson , C. M. , Redmon , W. K. and Mawhinney , T. C. 139 – 166 . New York : The Haworth Press, Inc. .
  • Berger , S. M. and Ludwig , T. D. 2007 . Reducing Warehouse Employee Errors Using Voice-Assisted Technology that Provided Immediate Feedback . Journal of Organizational Behavior Management , 27 ( 1 ) : 1 – 31 .
  • Dihoff , R. E. , Brosvic , G. M. , Epstein , M. L. and Cook , M. J. 2004 . Provision of feed-back during preparation for academic testing: Learning is enhanced by immediate but not delayed feedback . The Psychological Record , 54 : 207 – 231 .
  • Epstein , M. L. , Lazarus , A. D. , Calvano , T. B. , Matthews , K. A. , Hendel , R. A. , Epstein , B. B. and Brosvic , G. M. 2002 . Immediate feedback assessment technique promotes learning and corrects inaccurate first responses . The Psychological Record , 52 : 187 – 201 .
  • Gaetani , J. J. , Hoxeng , D. D. and Austin , J. T. 1985 . Engineering compensation systems: Effects of commissioned versus wage payment . Journal of Organizational Behavior Management , 7 ( 1/2 ) : 51 – 63 .
  • Honeywell-Johnson , J. A. and Dickinson , A. M. 1999 . Small group incentives: A review of the literature . Journal of Organizational Behavior Management , 19 : 89 – 120 .
  • Honeywell-Johnson , J. A. , McGee , H. M. , Culig , K. M. and Dickingson , A. M. 2002 . Different effects of individual and small group incentives on high performance . The Behavior Analyst Today , 3 ( 1 ) : 88 – 103 .
  • Hopkins , B. L. 1999 . The principles of behavior as an empirical theory and the usefulness of that theory in addressing practical problems . Journal of Organizational Behavior Management , 19 ( 3 ) : 67 – 74 .
  • Huber , V. L. 1986 . The interplay of goals and promises of pay-for-performance on individual and group performance: An operant interpretation . Journal of Organizational Behavior Management , 7 ( 3/4 ) : 45 – 64 .
  • Jessup , P. A. and Stahelski , A. J. 1999 . The effects of a combined goal-setting, feedback and incentive intervention on job performance in a manufacturing environment . Journal of Organizational Behavior Management , 19 : 5 – 26 .
  • Johnson , C. M. , Mawhinney , T. C. and Redmon , W. K. 2001 . “ Introduction to Organizational performance: Behavior analysis and management ” . In Handbook of organizational performance: Behavior analysis and management , Edited by: Johnson , C. M. , Redmon , W. K. and Mawhinney , T. C. 23 – 49 . New York : The Haworth Press, Inc. .
  • Kanawaty , G. 1992 . Introduction to work study , (4th Edition) , Geneva : International Labour Office .
  • Keeney , A. Jr. 1994 . “ Personnel planning ” . In The distribution management handbook , Edited by: Tompkins , J. A. and Harmelink , D. 21.1 – 21.21 . New York : McGraw-Hill .
  • Komaki , J. L. and Goltz , S. M. 2001 . “ Within-group research designs: Going Beyond program evaluation questions ” . In Handbook of organizational performance: Behavior analysis and management , Edited by: Johnson , C. M. , Redmon , W. K. and Mawhinney , T. C. 51 – 80 . New York : The Haworth Press, Inc. .
  • Komaki , J. L. and Minnich , M. R. 2001 . “ Developing performance appraisals: Criteria for what and how performance is measured ” . In Handbook of organizational performance: Behavior analysis and management , Edited by: Johnson , C. M. , Redmon , W. K. and Mawhinney , T. C. 51 – 80 . New York : The Haworth Press, Inc. .
  • Ludwig , T. D. Skinner box on wheels: Today's short haul trucking fleets . Invited paper presented at the Organizational Behavior Management Network Meetings . St. Pete Beach, FL..
  • Ludwig , T. D. and Geller , E. S. 2001 . Intervening to improve the safety of occupational driving: A behavior change model and review of empirical evidence , Binghamton, NY : Haworth .
  • Mason , M. A. and Redmon , W. K. 1992 . Effects of immediate versus delayed feedback on error detection accuracy in a quality control situation . Journal of Organizational Behavior Management , 13 : 49 – 78 .
  • Mawhinney , T. C. 1984 . Philosophical and ethical aspects of organizational behavior management: Some evaluative feedback . Journal of Organizational Behavior Management , 6 ( 1 ) : 5 – 31 .
  • Nicol , N. and Hantula , D. A. 2001 . Decreasing delivery drivers' departure times . Journal of Organizational Behavior Management , 21 ( 4 ) : 105 – 116 .
  • Poling , A. and Braatz , D. 2001 . “ Principles of learning: Respondent and operant conditioning and human behavior ” . In Handbook of organizational performance: Behavior analysis and management , Edited by: Johnson , C. M. , Redmon , W. K. and Mawhinney , T. C. 23 – 49 . New York : The Haworth Press, Inc. .
  • Pritchard , R. D. , Jones , S. D. , Roth , P. L. , Stuebing , K. K. and Ekeberg . 1988 . Effects of group feedback, goal setting, and incentives onorganizational productivity . Journal of Applied Psychology , 73 ( 2 ) : 337 – 358 .
  • Richards , M. D. 1986 . Setting strategic goals and objectives , (2nd edition) , St. Paul, MN : West .
  • Sama , L. M. , Kopelman , R. E. and Manning , R. J. 1994 . In search of a ceiling effect on work motivation: Can Kaizen keep performance “risin” . Journal of Social Behavior and Personality , 9 ( 2 ) : 231 – 237 .
  • Sink , D. S. and Tuttle , T. C. 1989 . Planning and measurement in your organization of the future , Norcross, GA : IE Press .
  • Sulzer-Azaroff , B. and Mayer , G. R. 1991 . Behavior analysis for lasting change , Fort Worth, TX : Harcourt Brace College .
  • Terrell , D. J. 1990 . A comparison of two procedures for remediating errors during computer-based instruction . Journal of Computer-Based Instruction , 17 : 91 – 96 .
  • Tjosvold , D. 1986 . Organizational Test of Goal Linkage Theory . Journal of Occupational Behavior , 7 : 77 – 88 .
  • Wilk , L. A. and Redmon , W. K. 1990 . A daily-adjusted goal-setting and feedback procedure for improving productivity in a university admissions department . Journal of Organizational Behavior Management , 11 ( 1 ) : 55 – 75 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.