6,944
Views
25
CrossRef citations to date
0
Altmetric
Original Articles

Ten Characteristics of Empowerment-Oriented Social Service Organizations

Pages 23-42 | Published online: 23 Sep 2008

References

  • Arnstein , S. 1969 . A ladder of citizen participation . Journal of the American Institute of Planners , 35 ( 4 ) : 216 – 224 .
  • Barnard , J. 1999 . The empowerment of problem-solving teams: Is it an effective management tool . Journal of Applied Management Studies , 8 : 73 – 82 .
  • Beresford , P. and Croft , S. 1993 . Citizen involvement: A practical guide for change , London : MacMillian . 1993
  • Berger , P. and Neuhaus , R. 1977 . To empower people: From state to civil society , Washington, D.C. : American Enterprise Institute .
  • Bowen , D. and Lawler , E. 1995 . Empowering service employees . Sloan Management Review , 36 ( 4 ) : 73 – 84 .
  • Brown , W. 2002 . Inclusive governance practices in nonprofit organizations and implications for practice . Nonprofit Management and Leadership , 12 : 369 – 385 .
  • Burke , E. 1983 . “ Citizen participation: Characteristics and strategies ” . In Readings in community organization practice , Edited by: Kramer , R. and Specht , H. 105 – 126 . Englewood Cliffs, NJ : Prentice-Hall .
  • Chambers , D. , Wedel , K. and Rodwell , M. 1992 . Evaluating social programs , Boston : Allyn and Bacon .
  • Checkoway , B. and Zimmerman , M. 1992 . Correlates of participation in neighborhood Organizations . Administration in Social Work , 16 ( 3/4 ) : 45 – 64 .
  • Cohen , B. and Austin , M. 1997 . Transforming social service organizations through the empowerment of staff . Journal of Community Practice , 4 ( 2 ) : 35 – 50 .
  • Cohen , M. 1998 . Perceptions of power in client/worker relationships . Families in Society , 79 ( 4 ) : 433 – 443 .
  • Cnaan , R. 1991 . Neighborhood-representing organizations: How democratic are they? . Social Service Review , 65 ( 4 ) : 614 – 634 .
  • Coombe , C. 1999 . “ Using empowerment evaluation in community organizing and community-based health initiatives ” . In Community organization and community building for health , Edited by: Minkler , M. New Brunswick, NJ : Rutgers University Press .
  • Cox , E. and Parsons , R. 2000 . “ Empowerment-oriented practice ” . In The handbook of social work direct practice , Edited by: Allen-Meares , P. and Garvin , C. Thousand Oaks, CA : Sage .
  • Daley , J. 2002 . An action guide for nonprofit board diversity . Journal of Community Practice , 10 ( 1 ) : 33 – 54 . 2002
  • Fetterman , D. 1996 . “ Empowerment evaluation: An introduction to theory and practice ” . In Empowerment evaluation: Knowledge and tools for self-assessment and accountability , Edited by: Fetterman , D. , Kaftarian , S. and Wandersman , A. Thousand Oaks, CA : Sage .
  • Forrester , R. 2000 . Empowerment: rejuvenating a potent idea . The Academy of Management Executive , 14 ( 3 ) : 67 – 80 .
  • Frans , D. 1993 . A scale for measuring social worker empowerment . Research on Social Work Practice , 3 : 312 – 318 .
  • Gulati , P. 1980 . Consumer participation in decision-making . Social Service Review , 55 : 403 – 422 .
  • Gutierrez , L. , Maye , Glen L. and DeLois , K. 1995 . The organizational context of empowerment practice: Implications for social work administration . Social Work , 40 ( 2 ) : 249 – 258 .
  • Gutierrez , L. and Lewis , E. 1999 . Empowering women of color , New York : Columbia University Press . 1999
  • Gutierrez , L. , Parsons , R. and Cox , E. 1998 . Empowerment in social work practice: A source book , Pacific Grove, CA : Brooks/Cole .
  • Hardina , D. 1993 . The impact of funding sources and board representation on consumer control in organizations serving three low income communities . Nonprofit Management and Leadership , 4 ( 1 ) : 69 – 84 .
  • Hardina , D. 1995 . Do Canadian social workers practice advocacy? . Journal of Community Practice , 2 ( 3 ) : 97 – 121 .
  • Hardina , D. and Malott , O. 1996 . Strategies for the empowerment of low income consumers on community-based planning boards . Journal of Progressive Human Services , 7 ( 2 ) : 43 – 61 .
  • Hyde , C. 1992 . “ The ideational system of social movement agencies: An examination of feminist health centers ” . In Human services as complex organizations , Edited by: Hasenfeld , Y. 121 – 144 . Newbury Park : Sage Publications .
  • Iglehart , A. and Becerra , R. 2000 . Social services and the ethnic community , Prospect Heights, IL : Waveland Press . 2000
  • Jackson , R. , Brown , R. and Wright , G. 1998 . Registration, turnout, and the electoral representativeness of U.S. state electorates . American Politics Quarterly , 26 ( 3 ) : 259 – 272 .
  • Julian , D. , Reischl , T. , Carrick , R. and Katrenich , C. 2000 . Citizen participation-Lessons from a local United Way planning process . Journal of the American Planning Association , 63 ( 3 ) : 345 – 355 . 2000
  • Kahn , S. 1991 . Organizing: A guide for grassroots leaders , Washington, DC : National Association of Social Workers . 1991
  • Kaminski , M. , Kaufman , J. , Grabarth , R. and Robins , T. 2000 . How do people become empowered? A case study of union activism . Human Relations , 53 : 53 – 63 .
  • King , C. , Feltey , K. and Susel , B. 1998 . The question of participation: Toward authentic public participation in public administration . Public Administration Review , 58 ( 4 ) : 317 – 327 .
  • Latting , J. and Blanchard , A. 1997 . Empowering staff in a “poverty agency”: An organization development intervention . Journal of Community Practice , 4 ( 3 ) : 59 – 75 .
  • Leslie , D. and Holzab , C. 1998 . Measuring staff empowerment: Development of a worker empowerment scale . Research on Social Work Practice , 8 : 212 – 223 .
  • Linhorst , D. , Hamilton , G. , Young , E. and Eckert , A. 2002 . Opportunities and barriers to empowering people with severe mental illness through participation in treatment planning . Social Work , 47 : 337 – 480 .
  • Milofsky , C. 1988 . Community organizations: Studies in resource mobilization and exchange , New York : Oxford University Press .
  • Moynihan , D. 1969 . Maximum feasible misunderstanding , New York : Free Press .
  • Morgen , S. 1994 . Personalizing personnel decisions in feminist organizational theory and practice . Human Relations , 47 : 665 – 684 .
  • Neysmith , S. and Reitsma-Street , M. 2000 . Valuing unpaid work in the third sector: The case of community resource centers . Canadian Public Policy , 25 ( 3 ) : 331 – 346 .
  • O'Neill , M. 1992 . Community participation in Quebec's health system . International Journal of Health Services , 22 ( 2 ) : 287 – 301 .
  • Padilla , Y. , Lein , L. and Cruz , M. 1999 . Community-based research in policy planning: A case study-addressing poverty in the Texas-Mexico border region . Journal of Community Practice , 6 ( 3 ) : 1 – 22 .
  • Parker , L. and Betz , D. 2000 . “ Diverse partners in planning and decision making ” . In Partnerships in education and research Retrieved on September 8, 2002 from http://cru.cahe.wsu.edu/CEPublications/wrep0133/wreip0133.html2000
  • Paul , R. , Niehoff , B. and Turnley , W. 2000 . Empowerment, expectations, and the psychological contract-Managing the dilemmas and gaining the advantages . Journal of Socio-Economics , 29 : 471 – 485 .
  • Putnam , R . 2001 . Bowling alone , New York : Touchstone .
  • Reamer , F. 1998 . Ethical standards in social work , Washington, DC : NASW Press .
  • Reisch , M. , Wenocur , S. and Sherman , W. 1981 . Empowerment, conscientization and animation as core social work skills . Social Development Issues , 5 : 108 – 120 .
  • Rose , S. 1972 . The betrayal of the poor , Cambridge, MA : Schenkman .
  • Rose , S. 2002 . Reflections on empowerment-based practice . Social Work , 45 : 403 – 420 .
  • Rose , S. and Black , B. 1985 . Advocacy and empowerment , Boston : Routledge and Kegan Paul .
  • Shera , W. and Page , J. 1995 . Creating more effective human service organizations through strategies of empowerment . Administration in Social Work , 19 ( 4 ) : 1 – 15 . 1995
  • Silvestre , A. , Faber , M. , Shankle , M. and Kopelman , J. 2002 . A model for involving youth in health planning: HIV prevention in Pennsylvania . Perspectives on Sexual and Reproductive Health , 34 ( 1 ) : 91 – 97 .
  • Smith , S. and Lipsky , M. 1993 . Nonprofits for hire , Cambridge, MA : Harvard University Press .
  • Solomon , B. 1976 . Black empowerment: Social work in oppressed communities , New York : Columbia University Press .
  • Spreitzer , G. 1996 . Social structural characteristics of psychological empowerment . Academy of Management Journal , 39 : 483 – 504 .
  • Tauxe , C. 1995 . Marginalizing public participation in local planning: An ethnographic account . Journal of the American Planning Association , 61 ( 4 ) : 471 – 482 .
  • Tourginy , A. and Miller , J. Community-based organizations: Theory and practice . Administration in Social Work , 8 13 – 23 .
  • Verba , S. , Schlozman , K. L. and Brady , H. E. 1997 . The big tilt: Participatory inequality in America . The American Prospect , : 74 – 80 .
  • Widmer , C. 1987 . Minority participation on boards of directors of human service agencies: Some evidence and suggestions . Journal of Voluntary Action Research , 16 ( 4 ) : 33 – 44 .
  • Zimmerman , M. and Rappaport , J. 1998 . Citizen participation, perceived control, and psychological empowerment . American Journal of Community Psychology , 16 ( 5 ) : 725 – 750 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.