References
- Comprehensive accreditation manual for hospitals (CAMH): The official handbook . 2000 . IL : Joint Commission on Accreditation of Healthcare Organizations (JCAHO) .
- Olsen , J and Coleman , J . 02 October 2001 . Using Continuous Quality Improvement Techniques to Determine the Causes of Hospital Readmission 02 October , http://www.critical-care-nurse.org/aacn/jrnlccn.nsf/(Articles)/212Ca2?OpenDocument
- Sytsma . 02 October 2001 . Continuous Quality Improvement vs. Business Process Reengineering-What are the Differences? 02 October , http://www.sytsma.com/cism700/CQI_TQM_BPR.html
- October 02 2001 . “ The FOCUS-PDCA Methodology ” . In Handbook for Improvement, , 2nd ed. , October 02 , Brentwood, TN : Executive Learning, Inc . http://www.rootcauseanalyst.com/focus-pdca_index.htm. The Clinicians' Black Bag of Quality Improvement Tools. http://wwwdartmouth.edu/∼ocer/CQI/PDCA.html 2001