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INTEGRATION IN INTERNAL PROGRAMS

Chapter 12: Wells Fargo's Employee Assistance Consulting Model

How to Be an Invited Guest at Every Table

Pages 219-242 | Published online: 22 Sep 2008

REFERENCES

  • Block , M. 2000 . Flawless Consulting: A Guide to Getting Your Expertise Used. Second Edition , San Francisco, CA : Jossey-Bass/Pfeiffer .
  • Chima , F. O. 2001 . Employee Assistance and Human Resource Collaboration for Improving Employment and Disabilities Status . Employee Assistance Quarterly , 17 ( 3 ) : 79 – 94 .
  • Cucka , M. 1993 . To Brand the Consultancy or to Brand Its Consultants . Consulting to Management , 14 ( 2 ) : 23 – 25 .
  • Harris , S. M. , Adams , M. and Hill , L. 2002 . Beyond Customer Satisfaction: A Randomized EAP Outcome Study . Employee Assistance Quarterly , 17 ( 4 ) : 53 – 61 .
  • Levy Merrick , E. , Horgan , C. M. and Garnick , D. W. 2003 . The EAP/Behavioral Health Carve-Out Connection . Employee Assistance Quarterly , 18 ( 3 ) : 1 – 13 .
  • Sciegaj , M. , Garnick , D. W. and Horgan , C. M. 2001 . Employee Assistance Programs Among Fortune 500 Firms . Employee Assistance Quarterly , 16 ( 3 ) : 25 – 35 .
  • Shays , E. M. 1993 . Helping Clients to Control Their Future . Consulting to Management , 14 ( 2 ) : 48 – 54 .
  • Van Den Bergh , N. 2000 . Where Have We Been?… Where Are We Going?: Employee Assistance Practice in the 21st Century . Employee Assistance Quarterly , 16 ( 1/2 ) : 1 – 13 .
  • Wall Street Journal . 1998 . Norwest, Wells Fargo Agree to Form Banking Giant in S31.4 Billion Pact . Wall Street Journal , 6/9/98

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