182
Views
0
CrossRef citations to date
0
Altmetric
ORIGINAL RESEARCH

Impacts of the Early COVID-19 Response on Allied Health Staff Within an Australian Tertiary Health Service: A Qualitative Study

ORCID Icon, ORCID Icon, , ORCID Icon & ORCID Icon
Pages 3833-3846 | Received 04 Jul 2023, Accepted 06 Nov 2023, Published online: 05 Dec 2023

References

  • Australian Government. Australian Health Sector Emergency Response Plan for Novel Coronavirus (COVID-19). Department of Health, Commonwealth of Australia: Canberra, Australia. Available from: https://www.health.gov.au/sites/default/files/documents/2020/02/australian-health-sector-emergency-response-plan-for-novel-coronavirus-covid-19_2.pdf. Accessed November 27, 2023.
  • Stobart A, Duckett S. Australia’s Response to COVID-19. Health Econ Policy Law. 2022;17(1):95–106. doi:10.1017/S1744133121000244
  • Grol R, Wensing M, Eccles M, Davis D, editors. Improving Patient Care: The Implementation of Change in Health Care. John Wiley & Sons, Ltd; 2013.
  • Chemali S, Mari-Sáez A, El Bcheraoui C, Weishaar H. Health care workers’ experiences during the COVID-19 pandemic: a scoping review. Hum Resour Health. 2022;20(1):27. doi:10.1186/s12960-022-00724-1
  • Allied Health Professions Australia. What is Allied Health? Melbourne, Victoria. Available from: https://ahpa.com.au/what-is-allied-health/. Accessed April 23, 2023
  • Tong A, Sainsbury P, Craig J. Consolidated criteria for reporting qualitative research (COREQ): a 32-item checklist for interviews and focus groups. Int J Qual Health Care. 2007;19(6):349–357. doi:10.1093/intqhc/mzm042
  • Dwyer SC, Buckle JL. The Space Between: on Being an Insider-Outsider in Qualitative Research. Int J Qual Methods. 2009;8(1):54–63. doi:10.1177/160940690900800105
  • Galletta A. Mastering the Semi Structured Interview and Beyond: From Research Design to Analysis and Publication. New York: NYU Press; 2013.
  • Braun V, Clarke V. Using thematic analysis in psychology. Qual Res Psychol. 2006;3(2):77–101. doi:10.1191/1478088706qp063oa
  • Moynihan R, Sanders S, Michaleff ZA, et al. Impact of COVID-19 pandemic on utilisation of healthcare services: a systematic review. BMJ Open. 2021;11(3):e045343. doi:10.1136/bmjopen-2020-045343
  • Cottrell M, Burns CL, Jones A, et al. Sustaining allied health telehealth services beyond the rapid response to COVID-19: learning from patient and staff experiences at a large quaternary hospital. J Telemed Telecare. 2021;27(10):615–624. doi:10.1177/1357633X211041517
  • Eddison N, Leone E, Healy A, Royse C, Chockalingam N. The potential impact of allied health professional telehealth consultations on health inequities and the burden of treatment. Int J Equity Health. 2022;21(1):91. doi:10.1186/s12939-022-01689-2
  • Tukur M, Saad G, AlShagathrh FM, Househ M, Agus M. Telehealth interventions during COVID-19 pandemic: a scoping review of applications, challenges, privacy and security issues. BMJ Health Care Inform. 2023;30(1). doi:10.1136/bmjhci-2022-100676
  • Borek AJ, Pilbeam C, Mableson H, et al. Experiences and concerns of health workers throughout the first year of the COVID-19 pandemic in the UK: a longitudinal qualitative interview study. PLoS One. 2022;17(3):e0264906. doi:10.1371/journal.pone.0264906
  • Thomas EE, Taylor ML, Ward EC, et al. Beyond forced telehealth adoption: a framework to sustain telehealth among allied health services. J Telemed Telecare. 2022:1357633X221074499.
  • Wong A, Bhyat R, Srivastava S, Lomax LB, Appireddy R, Lomax L. Patient Care in the COVID-19 Pandemic: the Use of Virtual Care. J Med Internet Res. 2021;23(1):e20621. doi:10.2196/20621
  • Australian Government. Coronavirus (COVID-19) at a glance – 31 December 2021. Department of Health and Aged Care. Commonwealth of Australia. Available from: https://www.health.gov.au/resources/publications/coronavirus-covid-19-at-A-glance-31-december-2021?language=en. Accessed November 27, 2023.
  • Hugelius K, Harada N, Marutani M. Consequences of visiting restrictions during the COVID-19 pandemic: an integrative review. Int J Nurs Stud. 2021;121:104000. doi:10.1016/j.ijnurstu.2021.104000
  • Campbell N, Eley DS, McAllister L. Investigating personality and conceptualising allied health as person or technique oriented. Aust Health Rev. 2014;38(1):86–92. doi:10.1071/AH13109
  • Digby R, Winton Brown T, Finlayson F, Dobson H, Bucknall T. Hospital staff well‐being during the first wave of COVID‐19: staff perspectives. Int J Ment Health Nurs. 2021;30(2):440–450. doi:10.1111/inm.12804
  • Goff SL, Wallace K, Putnam N, et al. A Qualitative Study of Health Workers’ Experiences During Early Surges in the COVID-19 Pandemic in the U.S. Implications for Ongoing Occupational Health Challenges Front Public Health. 2022;10:780711.
  • Martinese F, Keijzers G, Grant S, Lind J. How would Australian hospital staff react to an avian influenza admission, or an influenza pandemic? Emerg Med Australas. 2009;21(1):12–24. doi:10.1111/j.1742-6723.2008.01143.x
  • Huerta-González S, Selva-Medrano D, López-Espuela F, Caro-Alonso P, Novo A, Rodríguez-Martín B. The Psychological Impact of COVID-19 on Front Line Nurses: a Synthesis of Qualitative Evidence. Int J Environ Res Public Health. 2021;18(24):12975. doi:10.3390/ijerph182412975
  • Qureshi I, Gogoi M, Al-Oraibi A, et al. Factors influencing the mental health of an ethnically diverse healthcare workforce during COVID-19: a qualitative study in the United Kingdom. Eur J Psychotraumatol. 2022;13(2):2105577. doi:10.1080/20008066.2022.2105577
  • Koontalay A, Suksatan W, Prabsangob K, Sadang JM. Healthcare Workers’ Burdens During the COVID-19 Pandemic: a Qualitative Systematic Review. J Multidiscip Healthc. 2021;14:3015–3025. doi:10.2147/JMDH.S330041
  • Tham R, Pascoe A, Willis K, Kay M, Smallwood N. Differences in psychosocial distress among rural and metropolitan health care workers during the COVID 19 pandemic. Aust J Rural Health. 2022;30(5):683–696. doi:10.1111/ajr.12873
  • Gillen P, Neill RD, Mallett J, et al. Wellbeing and coping of UK nurses, midwives and allied health professionals during COVID-19-A cross-sectional study. PLoS One. 2022;17(9):e0274036. doi:10.1371/journal.pone.0274036
  • Smallwood N, Karimi L, Bismark M, et al. High levels of psychosocial distress among Australian frontline healthcare workers during the COVID-19 pandemic: a cross-sectional survey. Gen Psychiatr. 2021;34(5):e100577. doi:10.1136/gpsych-2021-100577
  • Ahmed FR, Bani-Issa W, Timmins F, et al. Managing during the COVID-19 pandemic: a cross-sectional study of health care workers’ perceived organizational support and its consequences on their compassion, resilience and turnover intention. J Nurs Manag. 2022;30(7):2642–2652. doi:10.1111/jonm.13824
  • State of Queensland (Queensland Health). Unleashing the potential: an open and equitable health system Healthcare for Queenslanders in a pandemic ready world. Reform Planning Group - Final Report. Brisbane, Queensland; 2020. Available from: https://www.health.qld.gov.au/__data/assets/pdf_file/0029/1143479/Unleashing-The-Potential-An-open-and-equitable-health-system.pdf. Accessed November 27, 2023.
  • Bradshaw A, Dunleavy L, Garner I, et al. Experiences of staff providing specialist palliative care during COVID-19: a multiple qualitative case study. J R Soc Med. 2022;115(6):220–230. doi:10.1177/01410768221077366
  • Castle M, O’Hagan R, Anderberg E, Wangman A, Harrington H, Dhakal L. About face: regional allied health professional early adaptation during the COVID-19 pandemic. Aust J Prim Health. 2022;28(2):110–116. doi:10.1071/PY21150
  • Smallwood N, Pascoe A, Karimi L, Willis K. Moral Distress and Perceived Community Views Are Associated with Mental Health Symptoms in Frontline Health Workers during the COVID-19 Pandemic. Int J Environ Res Public Health. 2021;18(16):56.
  • Kotter J. Leading Change. Boston: Harvard Business Review Press; 2012.
  • Bridges W. Managing Transitions: Making the Most of Change. Reading, Massachusetts: Perseus Books; 1991.
  • Lewin K. Field Theory in Social Science: Selected Theoretical Papers. New York: Harper & Brothers Publishers; 1951.
  • Hiatt J. ADKAR: A Model for Change in Business, Government, and Our Community. Loveland, Colorado: Prosci Learning Publications; 2006.
  • Phillips J, Klein JD. Change Management: from Theory to Practice. TechTrends. 2023;67(1):189–197. doi:10.1007/s11528-022-00775-0
  • Osgood JM, Froude JW, Daye SP, et al. Cross-Cutting Lessons Learned During the COVID-19 Pandemic-The Walter Reed Army Institute of Research Experience. Mil Med. 2023;188(1–2):158–165. doi:10.1093/milmed/usab438