References
- BoyerLBaumstarck-BarrauKCanoNAssessment of psychiatric inpatient satisfaction: a systematic review of self-reported instrumentsEur Psychiatry200924854054919699617
- BoyerLBaumstarckKBoucekineMBlancJLançonCAuquierPMeasuring quality of life in patients with schizophrenia: an overviewExpert Rev Pharmacoecon Outcomes Res201313334334923763531
- BaumstarckKBoyerLBoucekineMMichelPPelletierJAuquierPMeasuring the quality of life in patients with multiple sclerosis in clinical practice: a necessary challengeMult Scler Int2013201352489423533758
- NairKDolovichLCasselsAWhat patients want to know about their medications. Focus group study of patient and clinician perspectivesCan Fam Physician20024810411011852597
- EpsteinKRLaineCFarberNJNelsonECDavidoffFPatients’ perceptions of office medical practice: judging quality through the patients’ eyesAm J Med Qual199611273808704500
- LaineCDavidoffFLewisCEImportant elements of outpatient care: a comparison of patients’ and physicians’ opinionsAnn Intern Med199612586406458849148
- LaineCDavidoffFPatient-centered medicine. A professional evolutionJAMA199627521521568531314
- BarlésiFBoyerLDoddoliCAntoniottiSThomasPAuquierPThe place of patient satisfaction in quality assessment of lung cancer thoracic surgeryChest200512853475348116304302
- BoyerLLançonCBaumstarckKParolaNBerbisJAuquierPEvaluating the impact of a quality of life assessment with feedback to clinicians in patients with schizophrenia: randomised controlled trialBr J Psychiatry2013202644745323661768
- AntoniottiSBaumstarck-BarrauKSiméoniMCValidation of a French hospitalized patients’ satisfaction questionnaire: the QSH-45Int J Qual Health Care200921424325219549673
- ClearyPDMcNeilBJPatient satisfaction as an indicator of quality careInquiry198825125362966123
- FitzpatrickRSurveys of patients satisfaction: I – Important general considerationsBMJ199130267818878891821624
- WareJEJrDaviesARBehavioral consequences of consumer dissatisfaction with medical careEval Program Plann198363–429129710267257
- DrussBGRosenheckRAStolarMPatient satisfaction and administrative measures as indicators of the quality of mental health carePsychiatr Serv19995081053105810445654
- BowersoxNWBohnertASGanoczyDPfeifferPNInpatient psychiatric care experience and its relationship to posthospitalization treatment participationPsychiatr Serv201364655456223494079
- ChuePThe relationship between patient satisfaction and treatment outcomes in schizophreniaJ Psychopharmacol2006206(suppl)385617046986
- BeckerTKnappMKnudsenHCAims, outcome measures, study sites and patient sample. EPSILON Study 1. European Psychiatric Services: Inputs Linked to Outcome Domains and NeedsBr J Psychiatry Suppl200039s1s710945071
- JacksonJLChamberlinJKroenkeKPredictors of patient satisfactionSoc Sci Med200152460962011206657
- BjørngaardJHRuudTFriisSThe impact of mental illness on patient satisfaction with the therapeutic relationship: a multilevel analysisSoc Psychiatry Psychiatr Epidemiol2007421080380917622476
- XiaoHBarberJPThe effect of perceived health status on patient satisfactionValue Health200811471972518179667
- Nguyen ThiPLBriançonSEmpereurFGuilleminFFactors determining inpatient satisfaction with careSoc Sci Med200254449350411848270
- GebhardtSWolakAMHuberMTPatient satisfaction and clinical parameters in psychiatric inpatients – the prevailing role of symptom severity and pharmacologic disturbancesCompr Psychiatry2013541536022534034
- HekkertKDCihangirSKleefstraSMvan den BergBKoolRBPatient satisfaction revisited: a multilevel approachSoc Sci Med2009691687519446942
- BerghoferGLangAHenkelHSchmidlFRudasSSchmitzMSatisfaction of inpatients and outpatients with staff, environment, and other patientsPsychiatr Serv200152110410611141539
- HolcombWRParkerJCLeongGBThieleJHigdonJCustomer satisfaction and self-reported treatment outcomes among psychiatric inpatientsPsychiatr Serv19984979299349661228
- SoergaardKWNivisonMHansenVOeiesvoldTTreatment needs and acknowledgement of illness – importance for satisfaction with psychiatric inpatient treatmentBMC Health Serv Res20088110318479506
- PrinceJDDeterminants of care satisfaction among inpatients with schizophreniaCommunity Ment Health J200642218919616404682
- SvenssonBHanssonLPatient satisfaction with inpatient psychiatric care. The influence of personality traits, diagnosis and perceived coercionActa Psychiatr Scand19949053793847872044
- BoydellJMorganCDuttaRSatisfaction with inpatient treatment for first-episode psychosis among different ethnic groups: a report from the UK AeSOP studyInt J Soc Psychiatry20125819810520851828
- HanssonLPatient satisfaction with in-hospital psychiatric care. A study of a 1-year population of patients hospitalized in a sectorized care organizationEur Arch Psychiatry Neurol Sci19892392931002806338
- ShivaAHadenSCBrooksJPsychiatric civil and forensic inpatient satisfaction with care: the impact of provider and recipient characteristicsSoc Psychiatry Psychiatr Epidemiol2009441197998719271090
- EvansJRoseDFlachCVOICE: developing a new measure of service users’ perceptions of inpatient care, using a participatory methodologyJ Ment Health2012211577122257131
- AvisMIncorporating patients’ voices in the audit processQual Health Care199762869110173261
- World Medical AssociationWorld Medical Association Declaration of Helsinki Ethical Principles for Medical Research Involving Human SubjectsEdinburgh, UKWorld Medical Assiciation2008 Available from: http://www.wma.net/en/30publications/10policies/b3/17c.pdfAccessed: June 1, 2014
- GuyWECDEU Assessment Manual for PsychopharmacologyRockville, MDU.S. Department of Health, Education, and Welfare1976
- EndicottJSpitzerRLFleissJLCohenJThe global assessment scale. A procedure for measuring overall severity of psychiatric disturbanceArch Gen Psychiatry1976336766771938196
- MisdrahiDVerdouxHLançonCBayleFThe 4-Point ordinal Alliance Self-report: a self-report questionnaire for assessing therapeutic relationships in routine mental healthCompr Psychiatry200950218118519216896
- ZendjidjianXYAuquierPLançonCThe SATISPSY-22: development and validation of a French hospitalized patients’ satisfaction questionnaire in psychiatryEur Psychiatry Epub2014521
- GilburtHRoseDSladeMThe importance of relationships in mental health care: a qualitative study of service users’ experiences of psychiatric hospital admission in the UKBMC Health Serv Res2008819218439254
- WareNCTugenbergTDickeyBPractitioner relationships and quality of care for low-income persons with serious mental illnessPsychiatr Serv200455555555915128964
- SylviaLGHayAOstacherMJAssociation between therapeutic alliance, care satisfaction, and pharmacological adherence in bipolar disorderJ Clin Psychopharmacol201333334335023609394
- ClarkinJFHurtSWCrillyJLTherapeutic alliance and hospital treatment outcomeHosp Community Psychiatry19873888718753610087
- DayJCBentallRPRobertsCAttitudes toward antipsychotic medication: the impact of clinical variables and relationships with health professionalsArch Gen Psychiatry200562771772415997012
- FrankAFGundersonJGThe role of the therapeutic alliance in the treatment of schizophrenia. Relationship to course and outcomeArch Gen Psychiatry19904732282361968329
- DassaDBoyerLBenoitMBourcetSRaymondetPBottaiTFactors associated with medication non-adherence in patients suffering from schizophrenia: a cross-sectional study in a universal coverage health-care systemAust N Z J Psychiatry2010441092192820932206
- KnutzenMBjørklySEidhammerGMechanical and pharmacological restraints in acute psychiatric wards – why and how are they used?Psychiatry Res20132091919723219102
- KnutzenMBjørklySEidhammerGCharacteristics of patients frequently subjected to pharmacological and mechanical restrainta register study in three Norwegian acute psychiatric wardsPsychiatry Res2014215112713324230996
- O’DonoghueBRocheEShannonSLyneJMadiganKFeeneyLPerceived coercion in voluntary hospital admissionPsychiatry Res2014215112012624210740
- DonnellyVLynchAMohanDKennedyHGWorking alliance, interpersonal trust and perceived coercion in mental health review hearingsInt J Ment Health Syst2011512922074788
- LasalviaABonettoCTansellaMStefaniBRuggeriMDoes staff-patient agreement on needs for care predict a better mental health outcome? A 4-year follow-up in a community servicePsychol Med200838112313317537280
- StraussJLZervakisJBStechuchakKMAdverse impact of coercive treatments on psychiatric inpatients’ satisfaction with careCommunity Ment Health J201349445746523054144
- CanoNBoyerLGarnierCL’isolement en psychiatrie: point de vue des patients et perspectives éthiques. [Patients’ perception of seclusion in psychiatry: ethical perspectives]Encephale201137suppl 1S4S10 French21600332
- JaegerMRosslerWEnhancement of outpatient treatment adherence: Patients’ perceptions of coercion, fairness and effectivenessPsychiatry Res20101801485320493550
- HusumTLBjørngaardJHFinsetARuudTA cross-sectional prospective study of seclusion, restraint and involuntary medication in acute psychiatric wards: patient, staff and ward characteristicsBMC Health Serv Res20101018920370928
- van der SchaafPSDusseldorpEKeuningFMJanssenWANoorthoornEOImpact of the physical environment of psychiatric wards on the use of seclusionBr J Psychiatry2013202214214923307922
- RenziCAbeniDPicardiAFactors associated with patient satisfaction with care among dermatological outpatientsBr J Dermatol2001145461762311703289
- HolikattiPCKarNMishraAShuklaRSwainSPKarSA study on patient satisfaction with psychiatric servicesIndian J Psychiatry201254432733223372234
- EklundMHanssonLDeterminants of satisfaction with community-based psychiatric services: a cross-sectional study among schizophrenia outpatientsNord J Psychiatry200155641341811839135
- BeattieNShannonCKavanaghMMulhollandCPredictors of PTSD symptoms in response to psychosis and psychiatric admissionJ Nerv Ment Dis20091971566019155811
- FennigSRabinowitzJFennigSInvoluntary first admission of patients with schizophrenia as a predictor of future admissionsPsychiatr Serv19995081049105210445653
- LevineSZPopulation-based examination of the relationship between type of first admission for schizophrenia and outcomesPsychiatr Serv200859121470147319033177