References
- AiraksinenMAhonenREnlundHThe “Questions to Ask About Your Medicines” campaign – an evaluation of pharmacists and the public’s responseMedical Care19983642279520965
- AjzenIFishbeinMUnderstanding attitudes and predicting social behavior1980Englewood Cliffs, NYPrentice Hall
- AmbadyNLaplanteDNguyenTSurgeons’ tone of voice: a clue to malpractice historySurgery20021325912110787
- Aufseesser-SteinMRuttimannSLacroixASwiss educational experience with a prescription dialogue in ambulatory medicineSchweizerische Rundschau fur Medizin Praxis19928114261535945
- BanduraASocial learning theory1977Englewood Cliffs, NJPrentice Hall
- BarnettCWNykampDEllingtonAMPatient-guided counseling in the community pharmacy settingJ Am Pharm Assoc20004076572
- BarryCBradleyCBrittenNPatients’ unvoiced agendas in general practice consultationsBMJ200032012465010797036
- BensonJBrittenNPatients’ decisions about whether or not to take antihypertensive drugs: qualitative studyBMJ2002325873712386041
- BodenheimerTLorigKHolmanHPatient self-management of chronic disease in primary careJAMA200228824697512435261
- Bristol Royal Infirmary Enquiry. London Stationery Office 2001
- BrittenNStevensonFABarryCAMisunderstandings in prescribing decisions in general practice: qualitative studyBMJ2000320484810678863
- BrittenNPatients’ expectations of consultationsBMJ20043284161714976072
- BrownJBJonesRBrittenNCulpepperLTime and the consultationOxford textbook of primary medical care2003Oxford University Press
- BrownPLevinsonSGoodyENUniversals in language usage: politeness phenomenaQuestions and politeness: strategies in social interaction1978CambridgeCambridge University Press56289
- ButlerCCRollnickSPillRUnderstanding the culture of prescribing: qualitative study of general practitioners’ and patients’ perceptions of antibiotics for sore throatsBMJ1998317637129727992
- ByrnePSLongBELDoctors talking to patients1976LondonHMSO
- CarterSTaylorDLevensonRA question of choice – compliance in medicine taking. From compliance to concordance20053LondonMedicines Partnership http://www.medicines-partnership.org/research-evidence/major-reviews/a-question-of-choice
- ChewningBThe healthy adherer and the placebo effectBMJ2006333181916809709
- ClarkNMGongMSchorkAImpact of education for physicians on patient outcomesPediatrics199810183169565410
- ClaxtonAJCramerJPierceCA systematic review of the association between dose regimes and medication complianceClinical Therapeutics200123129631011558866
- CockburnJPitSPrescribing behavior in clinical practice: patients’ expectations and doctors’ perception of patient expectations – a questionnaire studyBMJ199731552039329308
- CoulterAPaternalism or partnership?BMJ19993197192010487980
- CoulterAAfter Bristol; putting patients at the centreBMJ2002a3246485111895824
- CoulterAThe Autonomous Patient. Ending paternalism in medical care2002bLondonThe Stationery Office
- CoulterAWhat do patients and the public want from primary careBMJ20053311199200116293845
- CoulterAMageeHThe European patient of the future2003MaidenheadOpen University Press
- CoxKStevensonFBrittenNA systematic review of communication between patients and health care professionals about medicine taking and prescribing. London GKT Concordance Unit Kings College2004 Published by Medicines Partnership http://www.medicines-partnership.org/research-evidence
- DavisREDolanGThomasSExploring doctor and patient views about risk communication and shared decision-making in the consultationHealth Expect2003319820712940793
- Department of HealthThe Expert Patient: a new approach to chronic disease management in the 21st century2001LondonDepartment of Health
- Department of HealthLearning from Bristol: the Department of Health response to the report of the public inquiry into children’s heart surgery at the Bristol Royal Infirmary 1984–19952002LondonDepartment of Health
- DiemSHow and when should physicians discuss clinical decisions with patients?J Gen Intern Med19971239789192259
- DiMatteoMRLepperHSCroghanTWDepression is a risk factor for noncompliance with medical treatment: meta-analysis of the effects of anxiety and depression on patient adherenceArch Intern Med20001602101710904452
- DonaldsonLExpert patients usher in a new era of opportunity for the NHSBMJ200332627980
- DonovanJLBlakeDRPatient non-compliance: Deviance or reasoned decision making?Soc Sci Med199234507131604357
- DowellJJonesASnaddenDExploring medication use to seek concordance with ‘non-adherent’ patients: a qualitative studyBr J Gen Pract200252243211791812
- EdwardsAElwynGInvolving patients in decision making and communication risk: a longitudinal evaluation of doctors’ attitudes and confidence during a randomized trialJ Eval Clin Pract20043431715304143
- EdwardsAElwynGHoodKPatient-based outcome results from a cluster randomized trial of shared decision making skill development and use of risk communication aids in practiceFam Pract2004213475415249521
- ElwynGArriving at the postmodern medical consultationEur J Gen Pract20041093715534573
- ElwynGEdwardsABrittenNDoing Prescribing: how doctors can be more effectiveBMJ2003327864714551110
- EpsteinRMMaking communication research matter: What do patients notice, what do patients want, and what do patients need?Patient Educ Couns200660272816426796
- FallowfieldLJenkinsVFarewellVEnduring impact of communication skills training: results of a 12-month follow-upBr J Cancer2003891445914562015
- FellowesDWilkinsonSMoorePCommunication skills training for health care professionals working with cancer patients, their families and/or carersCochrane Database Syst Rev2004CD00375115106217
- FitzgeraldFThe tyranny of healthN Engl J Med199433119688008035
- GambrillJCommentary: proposals based on too many assumptionsBMJ1999319783
- GoffmanIInteraction ritual, essays on face-to face behavior1972HarmondsworthPenguin
- GriffinSJKinmonthA-LVeltmanMWMEffect of health-related outcomes of interventions to alter the interaction between patients and practitioners: a systematic review of trialsAnnals of Family Medicine2004259560815576546
- HallJARoterDLKatzNRMeta-analysis of correlates of provider behavior in medical encountersMedical Care198826657753292851
- HargieODicksonDBoohanMA survey of communication skills training in UK schools of medicine: present practices and prospective proposalsMed Educ19983225349624396
- HaynesRBEvidence-based medicine and healthcare: advancing the practiceSingapore Med J200445407915334281
- HaynesRBDevereauxPJGuyattGHPhysicians’ and patients’ choices in evidence based practice. Evidence does not make decisions; people do (editorial)BMJ2002324135012052789
- HaynesRBMcKibbonKAKaraniRSystematic review of randomized trials of interventions to assist patients to follow prescriptions for medicationLancet199634838368709739
- HaynesRBMcDonaldHGargAXInterventions for helping patients to follow prescriptions for medication. Cochrane Library (Updated Feb 2002)Summary article in JAMA2002288286879
- HeathIA wolf in sheep’s clothing: a critical look at the ethics of drug takingBMJ2003327856814551104
- HeavenCCleggJMaguirePTransfer of communication skills training from workshop to workplace: the impact of clinical supervisionPatient Educ Couns2006603132516242900
- HeneghanCJGlasziouPPereraRReminder packaging for improving adherence to self-administered long-term medicationsCochrane Database Syst Rev20061CD00502516437510
- KettunenTPoskipartaMLiimatainenLTaciturn patients in health counseling at a hospital: passive recipients or active participators?Qual Health Res20011139941011339082
- KrupatERosenkranzSLYeagerCMThe practice orientations of physicians and patients: the effect of doctor-patient congruence on satisfactionPatient Educ Couns200039495911013547
- LacroixACourvoisierFAufseesser-SteinMThe dialogue of prescribing. Gaps and possibilities for improvement with a brief interactive seminarSchweizerische Rundschau fur Medizin Praxis199281138411535944
- LatterSCourtenayMEffectiveness of nurse prescribing: a review of the literatureJ Clin Nurs200413263214687290
- LazareAShame and Humiliation in the Medical EncounterArch Intern Med19879165383632171
- LevensteinJHBrownJBWestonWWStewartMRoterDPatient-centered clinical interviewing, ch 8 p109Communicating with medical patients1989LondonSage Publications
- LeventhalHLeventhalEAContradaRJSelf-regulation, health, and behavior: a perceptual-cognitive approachPsychol Health19981371733
- LevinsonWRoterDLMulloolyJPPhysician-patient communication. The relationship with malpractice claims among primary care physicians and surgeonsJAMA199727755399032162
- LevinsonWGorawara-BhatRLambJA study of patient clues and physician responses in primary care and surgical settingsJAMA20002841021710944650
- LevinsonWKaoAKubyANot all patients want to participate in decision making. A national study of public preferencesJ Gen Intern Med200520531515987329
- LeyPCommunicating with patients: improving communication, satisfaction and compliance1997CheltenhamStanley Thornes Pub Ltd
- LeyPProfessional non-compliance: a neglected problemBr J Clin Psychol19812015147284648
- LeyPSatisfaction, compliance and communicationBr J Clin Psychol198221241547171877
- LittlePDorwardMWarnerGImportance of patient pressure and perceived pressure and perceived medical need for investigations, referral, and prescribing in primary car: nested observation studyBMJ200432844414966079
- LongoMFCohenDRHoodKInvolving patients in primary care consultations: assessing preferences using discrete choice experimentsBr J Gen Pract200656522354216438813
- MaguirePPitceathlyCKey communication skills and how to acquire themBMJ200232569770012351365
- MakoulGClaymanMLAn integrative model of shared decision making in medical encountersPatient Educ Couns2006603011216051459
- MarinkerMBlenkinsoppABondCFrom compliance to concordance: achieving shared goals in medicine taking1997LondonRoyal Pharmaceutical Society of Great Britain
- McMullanMPatients using the Internet to obtain health information: how this affects the patient-health professional relationshipPatient Educ Coun200663248
- MetcalfeRCompliance, adherence, concordance – what’s in a name?Practical Neurology200551923
- MillerWRollnickSMotivational interviewing2002New YorkGuilford Press
- MisselbrookDArmstrongDPatients’ responses to risk information about the benefits of treating hypertensionBr J Gen Pract200151276911458479
- MurrayELoBPollackLThe impact of health information on the internet on the physician-patient relationship: patient perceptionsArch Intern Med200316317273412885689
- National Audit OfficePrescribing costs in primary care [online]2007 URL: http:/www.nao.org.uk/pn/06-070607454.htm
- National Patient Safety Agency Accessed 16 August 2006. URL: http://www.npsa.nhs.uk
- O’ConnorAMRostomAFisetVDecision aids for patients facing health treatment or screening decisions: systematic reviewBMJ1999319731410487995
- Ottawa Personal Decision Guide Accessed 16 August 2006. URL: http://204.187.39.28/decaids.htm
- PollockKGrimeJPatients’ perceptions of entitlement to time in general practice consultations for depression: qualitative studyBMJ20023256879212351362
- PollockKConcordance in medical consultations: a critical review2005Ch 6OxfordRadcliffe4565
- PoundPBrittenNMorganMResisting medicines: a synthesis of qualitative studies of medicine takingSoc Sci Med2005611335515847968
- ProchaskaJOVelicerWFThe transtheoretical model of health behavior changeAm J Health Promot199712384810170434
- QuillTEBrodyHPhysician recommendations and patient autonomy: finding a balance between physician power and patient choiceAnn Intern Med199612576398929011
- RollnickSMasonPButlerCHealth behavior change: a guide for practitioners2000LondonChurchill Livingstone12
- RoterDLHallJAKernDEImproving physicians’ interviewing skills and reducing patients’ emotional distress. A randomized clinical trialArch Intern Med19951551877847677554
- RoterDLHallJAMerisaREffectiveness of interventions to improve patient compliance: a meta-analysisMedical Care1998361138619708588
- RPSGBFrom compliance to concordance: achieving shared goals in medicine taking1997LondonRoyal Pharmaceutical Society of Great Britain
- SackettDHaynesRBGibsonESPatient compliance with antihypertensive regimensPatient Couns Health Educ19781182110238880
- SchulmanBAActive patient orientation and outcomes in hypertensive treatment: application of a socio-organizational perspectiveMedical Care19791726780763004
- SimpsonSHEurichDTMajumdarSRA meta-analysis of the association between adherence to drug therapy and mortalityBMJ2006333151816790458
- StewartMEffective physician-patient communication and health outcomes: a reviewCan Med Assoc J19951521423337728691
- StewartMAEffective physician–patient communication and health outcomes: a reviewCan Med Assoc J19961531423
- StewartMBrownJBBoonHEvidence on patient-doctor communicationCancer Prev Control19993253010474749
- StimsonGObeying doctor’s orders: a view from the other sideSoc Sci Med19748971044821252
- StrongPThe ceremonial order of the clinic: patients, doctors and medical bureaucracies1979LondonRoutledge and Kegan Paul
- SwensonSLZettlerPLoB‘She gave it her best shot right away’: Patient experiences of biomedical and patient-centered communicationPatient Educ Couns2006612001116154311
- TannenbaumSWhat physicians knowN Engl J Med19933291268718123111
- TuckettDBoultonMOlsonCMeetings between experts – an approach to sharing ideas in medical consultations1985LondonTavistock Publications
- TowleAGodolphinWFramework for teaching and learning informed shared decision makingBMJ19993197667110488010
- WanlessDSecuring our future health: taking a long term view2002LondonHM Treasury
- Whitcher-AlagnaSNadlerAFisherJDDePauloBMReceiving medical help: a psychosocial perspective on patient reactionsNew directions in helping2002New YorkAcademic Press
- World Health OrganizationAdherence to long term therapies: evidence for action [online]2003 URL: http://www.who.int/chronic_conditions/en/adherence_report.pdf
- ZiegelsteinRCFauerbachJAStevensSSPatients with depression are less likely to follow recommendations to reduce cardiac risk during recovery from a myocardial infarctionArch Intern Med200016018182310871976