Collaborative Activities in Virtual Settings: A Knowledge Management Perspective of Telemedicine

References

• Alavi, M., and Leidner, D.E. Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 25, 1 (2001), 107-136.
   Google Scholar
• Alavi, M., and Tiwana, A. Knowledge integration in virtual teams: The potential role of KMS. Journal of the American Society for Information Science & Technology, 53, 12 (2002), 1029-1037.
   Google Scholar
• Benbasat, I.; Goldstein, D.K.; and Mead, M. The case research strategy in studies of information systems. MIS Quarterly, 11, 3 (1987), 369-386.
   Google Scholar
• Brown, N. Telemedicine coming of age. Telemedicine Information Exchange, 2002 (available at trc.telemed.org/telemedicine/primer.asp).
   Google Scholar
• Calton, J.M., and Payne, S.L. Coping with paradox: Multistakeholder learning dialogue as a pluralist sensemaking process for addressing messy problems. Business & Society, 42, 1 (2003), 7-43.
   Google Scholar
• Cropper, S. Collaborative working and the issue of sustainability. In C. Huxham (ed.), Creating Collaborative Advantage. London: Sage, 1996, pp. 80-100.
   Google Scholar
• Davenport, T.H.; De Long, D.W.; and Beers, M.C. Successful knowledge management projects. Sloan Management Review, 39, 2 (1998), 43-57.
   Google Scholar
• Denzin, N.K., and Lincoln, Y.S. Handbook of Qualitative Research. Thousand Oaks, CA: Sage, 2000.
   Google Scholar
• Drucker, P.F. Landmarks of Tomorrow. New York: Harper, 1959.
   Google Scholar
• Drucker, P.F. The new society of organizations. Harvard Business Review, 70, 5 (1992), 95-104.
   Google Scholar
• Eisenhardt, K. Building theories from case study research. Academy of Management Review, 14, 4 (1989), 532-550.
   Google Scholar
• Geertz, C. Thick description: Toward an interpretive theory of culture. In C. Geertz (ed.), The Interpretation of Cultures: Selected Essays. New York: Basic Books, 1973, pp. 3-30.
   Google Scholar
• General Accounting Office. Telemedicine: Federal Strategy Is Needed to Guide Investments. Washington, DC: Government Printing Office, 1997.
   Google Scholar
• Griffith, T.L.; Sawyer, J.E.; and Neale, M.A. Virtualness and knowledge in teams: Managing the love triangle of organizations, individuals, and information technology. MIS Quarterly, 27, 2 (2003), 265-287.
   Google Scholar
• Grigsby, J. Current status of domestic telemedicine. Journal of Medical Systems, 19, 1 (1995), 19-27.
   Google Scholar
• Hamel, J.; Dufour, S.; and Fortin, D. Case Study Methods. Newbury Park, CA: Sage, 1993.
   Google Scholar
• Huxham, C. Collaboration and collaborative advantage. In C. Huxham (ed.), Creating Collaborative Advantage. London: Sage, 1996, pp. 1-18.
   Google Scholar
• Inkpen, A.C., and Tsang, E.W.K. Social capital, networks, and knowledge transfer. Academy of Management Review, 30, 1 (2005), 146-165.
   Google Scholar
• Institute of Medicine. Technology and Health Care in an Era of Limits. Washington, DC: National Academy Press, 1992.
   Google Scholar
• Institute of Medicine. Access to Health Care in America. Washington, DC: National Academy Press, 1993.
   Google Scholar
• Institute of Medicine. Primary Care: America's Health in a New Era. Washington, DC: National Academy Press, 1996.
   Google Scholar
• Institute of Medicine. Telemedicine: A Guide to Assessing Telecommunications in Health Care. Washington, DC: National Academy Press, 1996.
   Google Scholar
• Jarvenpaa, S.L.; Shaw, T.R.; and Staples, D.S. Toward contextualized theories of trust: The role of trust in global virtual teams. Information Systems Research, 15, 3 (2004), 250-264.
   Google Scholar
• Kelle, U. Computer-Aided Qualitative Data Analysis: Theory Methods and Practice. London: Sage, 1995.
   Google Scholar
• Lee, A.S. A scientific methodology for MIS case studies. MIS Quarterly, 13, 1 (1989), 33-50.
   Google Scholar
• Lin, L.; Geng, X.; and Whinston, A.B. A sender-receiver framework for knowledge transfer. MIS Quarterly, 29, 2 (2005), 197-219.
   Google Scholar
• Markus, M.L. Toward a theory of knowledge reuse: Type of knowledge reuse situations and factors in reuse success. Journal of Management Information Systems, 18, 1 (Summer 2001), 57-93.
   Google Scholar
• Markus, M.L.; Majchrzak, A.; and Gasser, L. A design theory for systems that support emergent knowledge processes. MIS Quarterly, 26, 3 (2002), 179-212.
   Google Scholar
• Marshall, N., and Rollinson, J. Maybe Bacon had a point: The politics of interpretation in collective sensemaking. British Journal of Management, 15, special issue (2004), S71-S86.
   Google Scholar
• Martin, P.Y., and Turner, B.A. Grounded theory and organizational research. Journal of Applied Behavioral Science, 22, 2 (1986), 141-157.
   Google Scholar
• McFadyen, M.A., and Cannella, A.A., Jr. Social capital and knowledge creation: Diminishing returns of the number and strength of exchange relationships. Academy of Management Journal, 47, 5 (2004), 735-746.
   Google Scholar
• Morris, R. Computerized content analysis in management research: A demonstration of advantages and limitations. Journal of Management, 20, 4 (1994), 903-931.
   Google Scholar
• Nelson, R.R., and Winter, S.G. An Evolutionary Theory of Economic Change. Boston: Harvard Business School Press, 1982.
   Google Scholar
• Nonaka, I. The knowledge-creating company. Harvard Business Review, 69, 6 (1991), 96-104.
   Google Scholar
• Nonaka, I. A dynamic theory of organizational knowledge creation. Organization Science, 5, 1 (1994), 14-37.
   Google Scholar
• Office of Rural Health Policy. Exploratory Evaluation of Rural Applications of Tele-medicine. Rockville: ORHP, 1997.
   Google Scholar
• Office of Technology Assessment. Bringing Health Care Online: The Role of Information Technologies. Washington, DC: Government Printing Office, 1995.
   Google Scholar
• Office of Technology Policy. Innovation, Demand and Investment in Telehealth. Washington, DC: U.S. Department of Commerce, 2004.
   Google Scholar
• Orlikowski, W.J. Case tools as organizational change: Investigating incremental and radical changes in systems development. MIS Quarterly, 17, 3 (1993), 309-340.
   Google Scholar
• Paul, D.L., and McDaniel, R.R. A field study of the effect of interpersonal trust on virtual collaborative relationship performance. MIS Quarterly, 28, 2 (2004), 183-227.
   Google Scholar
• Paul, D.L.; Pearlson, K.E.; and McDaniel, R.R. Technological barriers to telemedicine: Technology management implications. IEEE Transactions on Engineering Management, 6, 2 (1999), 279-288.
   Google Scholar
• Paul, D.L.; Pearlson, K.E.; and McDaniel, R.R. Telemedicine: A virtual collaboration perspective. International Journal of Healthcare Technology Management, 2, 1/2/3/4 (2000), 37-55.
   Google Scholar
• Polyani, M. The Tacit Dimension. Garden City, NJ: Doubleday Anchor, 1967.
   Google Scholar
• Roberts, J. From know-how to show-how? Questioning the role of information and communication technologies in knowledge transfer. Technology Analysis & Strategic Management, 12, 4 (2000), 429-443.
   Google Scholar
• Sackmann, S.A. Cultural Knowledge in Organizations: Exploring the Collective Mind. Newbury Park, CA: Sage, 1991.
   Google Scholar
• Sambamurthy, V., and Subramani, M. Special issue on information technologies and knowledge management. MIS Quarterly, 29, 1 (2005), 1-7.
   Google Scholar
• Schrage, M. No More Teams! Mastering the Dynamics of Creative Collaboration. New York: Bantom Doubleday Bell, 1995.
   Google Scholar
• Silberman, C.E. What is it like to be a patient in the 1990s? In A. Gelijns (ed.), Technology and Health Care in an Era of Limits. Washington, DC: National Academy Press, 1992, pp. 165-197.
   Google Scholar
• Starbuck, W.H. Learning by knowledge-intensive firms. Journal of Management Studies, 29, 6 (1992), 713-741.
   Google Scholar
• Strauss, A., and Corbin, J. Basics of Qualitative Research: Grounded Theory Procedures and Techniques. Newbury Park, CA: Sage, 1990.
   Google Scholar
• Te'eni, D. Review: A cognitive-affective model of organizational communication for designing IT. MIS Quarterly, 25, 2 (2001), 251-312.
   Google Scholar
• Tiwana, A., and McLean, E.R. Expertise integration and creativity in information systems development. Journal of Management Information Systems, 22, 1 (Summer 2005), 13-43.
   Google Scholar
• Tsoukas, H. The firm as a distributed knowledge system: A constructionist approach. Strategic Management Journal, 17, special winter issue (1996), 11-25.
   Google Scholar
• Tsoukas, H. Do we really understand tacit knowledge? Blackwell Handbook of Organizational Learning & Knowledge Management, 1, 1 (2003), 410-427.
   Google Scholar
• Tsoukas, H., and Hatch, M.J. Complex thinking, complex practice: The case for a narrative approach to organizational complexity. Human Relations, 54, 8 (2001), 979-1013.
   Google Scholar
• Tsoukas, H., and Mylonopoulos, N. Introduction: Knowledge construction and creation in organizations. British Journal of Management, 15, special issue (2004), S1-S8.
   Google Scholar
• Tsoukas, H., and Vladimirou, E. What is organizational knowledge? Journal of Management Studies, 38, 7 (2001), 973-994.
   Google Scholar
• Vangen, S., and Huxham, C. Nurturing collaborative relations: Building trust in inter-organizational collaboration. Journal of Applied Behavioral Science, 39, 1 (2003), 5-32.
   Google Scholar
• Weick, K.E. Sensemaking in Organizations. Thousand Oaks, CA: Sage, 1995.
   Google Scholar
• Yin, R.K. Case Study Research: Design and Methods, 2d ed. Thousand Oaks, CA: Sage, 1994.
   Google Scholar