REFERENCES
- American Association of Critical-Care Nurses. (2004). AACN standards for establishing and sustaining healthy work environments. Retrieved from www.aacn.org
- Association of Perioperative Nurses. (2007). Position Statement: Key components of a healthy perioperative work environment.
- Bartholomew, K. (2006). Ending nurse-to-nurse hostility: Why nurses eat their young and each other. Marblehead, MA: HCPro.
- Beercroft, P. C., Kunzman, L., & Krozek, C. (2001). Outcomes of a one-year pilot program. Journal of Nursing Administration, 31, 575–576.
- Creswell, J. W. (1998). Qualitative inquiry and research design: Choosing among five traditions. Thousand Oaks, CA: Sage.
- Duffy, E. (1995). Horizontal violence: A conundrum for nursing. Collegian: Journal of the Royal College of Nursing, Australia, 2(2), 5–17.
- Farrell, G. A. (2001). From tall poppies to squashed weeks: Why don't nurses pull together more? Journal of Advanced Nursing, 35(1), 26–33.
- Farrell, G. A., Bobrowski, C., & Bobrowski, P. (2006). Scoping workplace aggression in nursing: Findings from an Australian study. Journal of Advanced Nursing, 55(6), 778–787.
- Griffin, M. (2004). Teaching cognitive rehearsal as a shield for lateral violence: An intervention for newly licensed nurses. The Journal of Continuing Education in Nursing, 35(6), 257–263.
- Horowitz, M., Wilner, N., & Alvarez, W. (1979). Impact of event scale: A measure of subjective stress. Psychosomatic Medicine, 41(3), 209–218.
- Hutcheson, J. B., & Lux, K. M. (2011). Reader's theater: A teaching strategy to help students respond to disruptive behavior. Journal of Nursing Education, 20(10), 294–297.
- Institute for Safe Medication Practices. (2004). Zero tolerance for abuse. Position statement. Alsio Viejo, CA: Retrieved from http://www.ismp.org/ Survey0311.htm
- International Council of Nurses. (2006). Abuse and violence against nursing personnel. A position statement. Retrieved from http://www.icn.ch/images/ stories/documents/publications/position_statements/C01_Abues_Violence_ Nsg_Personnel.pdf
- The Joint Commission. (2008). Behaviors that undermine a culture of safety. Retrieved from http://www.jointcommission.org/sentinel
- Lachman, V. D. (2007). Moral courage in action: Case studies. MEDSURG Nursing, 16(4), 275–277.
- Maxfield, D., Grenny, J., Patterson, K., McMillan, R., & Switzler, A. (2005). Silence kills. VitalSmarts.
- McKenna, B. G., Smith, N. A., Poole, S. J., & Coverdale, J. H. (2003). Horizontal violence: Experiences of registered nurses in their first year of practice. Journal of Advanced Nursing, 42(1), 90–96.
- National Center for American Nurses. (2008). Lateral violence and bullying in the workplace. Statement of position. Retrieved from http://www.mc. vanderbilt.edu/root/pdfs/nursing/center_lateral_violence_and_bullying_posi- tion_statement_from_center_for_american_nurses.pdf
- National Student Nurse Association. (2006). Resolutions from the House of Delegates, April 5–9, Baltimore, MD. Retrieved from http://www.nsna.org/ Portals/0/Skins/NSNA/pdf/Resolution%202006.pdf
- Rosenstein, A. H. (2002). Nurse-physician relationships: Impact on nurse satisfaction and retention. American Journal of Nursing, 102(6), 26–34.
- Rosenstein, A. H., & O'Daniel, M. (2008). Managing disruptive physician behavior: Impact on staff relationships and patient care. Neurology, 70(17), 1564–1570.
- Sandelowski, M. (2000). Focus on research methods: Whatever happened to qualitative description? Research in Nursing and Health, 23, 334– 340.
- Stanley, K. M., Martin, M. M., Michel, Y., Welton, J. M., & Nemeth, L. S. (2007). Examining lateral violence in the nursing workforce. Issues in Mental Health Nursing, 28, 1247–1265.
- Walrath, J. M., Dang, D., & Nyberg, D. J. (2010). Hospital RNs experience with disruptive behavior: A qualitative study. Journal of Nursing Care Quality, 25, 105–116.