Comparison of Patients' and Doctors' comments on Video-recorded Consultations

References

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• Korsch B, Negrete V. Doctor-patient communication. Sci Am 1972; 227: 66–74
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   PubMed Web of Science ®Google Scholar
• Arborelius E, Timpka T, Nyce J. Patients comment on videorecorded consultations. The “good” doctor and the “bad”. Submitted to. J R Coll Gen Pract 1990
   Google Scholar
• Bateson G. Steps to an ecology of mind. Ballantine books edition, New York 1972
   Google Scholar
• Korsch B, Gozzi E, Francis V. Gaps in doctor-patient communication: doctor-patient interaction and patient satisfaction. Pediatrics 1968; 42: 855–71
   PubMed Web of Science ®Google Scholar
• Ley P. Satisfaction, compliance and communication. Br J Clin Psychol 1982; 21: 241–54
   PubMed Web of Science ®Google Scholar
• Matthews J. The communication process in clinical settings. Soc Sci Med 1983; 17: 1371–8
   PubMed Web of Science ®Google Scholar
• Waitzkin H. The micropolitics of medicine: a contextual analysis. Int J Health Serv 1984; 14: 339–78
   PubMed Web of Science ®Google Scholar
• Fisher S. Institutional authority and the structure of discourse. Discourse Processes 1984; 201–24
   Web of Science ®Google Scholar
• Todd A. The prescriptions of contraceptions', negotiations between doctors and patients. Discourse Processes 1984; 7: 171–200
   Web of Science ®Google Scholar
• Freidin R, Goldman L, Rosellen C. Patient-doctor concordance in problem identification in the primary care setting. Ann Intern Med 1980; 93: 490–3
   PubMed Web of Science ®Google Scholar
• Epstein A, Taylor W, Seage G. Effects of patients' socioeconomic status and doctors' training and practice on patient-doctor communication. Am J Med 1985; 78: 101–6
   PubMed Web of Science ®Google Scholar
• Holm U. Empati i läkar-patientrelationen. En teore-tisk och empirisk analys. (Empathy in the doctor-patient relationship. A theoretical and an empirical analysis). Dissertation, Uppsala studies in education, Uppsala 1985; 24, In Swedish
   Google Scholar
• Pendleton D. Doctor-patient communication: a review. Doctor-patient communication, D Pendleton, J Hasler. Academic Press, London 1983
   Google Scholar
• Kurtz R, Grummon D. Different approaches to the measurement of therapist empathy and their relationship to therapy outcomes. J Consult Clin Psychol 1972; 37: 106–15
   Google Scholar
• Gurman A. The patient's perception of the therapeutic relationship. Effective psychotherapy: a handbook of research., A Gurman, A Razin. Per-gamnon Press, Oxford 1977
   Google Scholar
• Inui T, Carter W. Problems and prospects for health services research on provider-patient communication. Med Care 1985; 5: 521–38
   Google Scholar
• Frankel R, Beckman H. Impact: An interaction-based method for preserving and analyzing clinical transactions. Straight Talk: Explorations in provider and patient interactions, L Pettigrew. Nashville, Tennessee 1982
   Google Scholar
• Frankel R. October, 1986, Personal communication.
   Google Scholar
• Arborelius E, Timpka T. In what way may videotapes be used to get significant information about the patient-physician relationship?. Med Teach 1990; 12: 197–208
   PubMed Web of Science ®Google Scholar
• Patton M. Qualitative evaluation methods. Sage Publ, London 1980
   Google Scholar
• Tannen D. Indirectness in discourse: Ethnicity as conversational style. Discourse Processes 1984; 7: 221–38
   Google Scholar
• Korsch B, Negrete V. Doctor-patient communication. Sci Am 1972; 227: 66–74
   PubMed Web of Science ®Google Scholar
• Aronsson K, Satterlund-Larsson U. Politeness strategies and doctor-patient communication. On the social choreography of collaborative thinking. J Language Soc Psychol 1987; 6: 1–27
   Google Scholar
• Arborelius E, Timpka T. General practitioners' comments on video recorded consultations as an aid to understand the doctor-patient relationship. Fam Pract 1990; 7: 84–90
   PubMed Web of Science ®Google Scholar
• Arborelius E, Timpka T, Nyce J. Patients comment on videorecorded consultations. The “good” doctor and the “bad”. Submitted to. J R Coll Gen Pract 1990
   Google Scholar
• Bateson G. Steps to an ecology of mind. Ballantine books edition, New York 1972
   Google Scholar
• Korsch B, Gozzi E, Francis V. Gaps in doctor-patient communication: doctor-patient interaction and patient satisfaction. Pediatrics 1968; 42: 855–71
   PubMed Web of Science ®Google Scholar
• Ley P. Satisfaction, compliance and communication. Br J Clin Psychol 1982; 21: 241–54
   PubMed Web of Science ®Google Scholar
• Matthews J. The communication process in clinical settings. Soc Sci Med 1983; 17: 1371–8
   PubMed Web of Science ®Google Scholar
• Waitzkin H. The micropolitics of medicine: a contextual analysis. Int J Health Serv 1984; 14: 339–78
   PubMed Web of Science ®Google Scholar
• Fisher S. Institutional authority and the structure of discourse. Discourse Processes 1984; 201–24
   Web of Science ®Google Scholar
• Todd A. The prescriptions of contraceptions', negotiations between doctors and patients. Discourse Processes 1984; 7: 171–200
   Web of Science ®Google Scholar
• Freidin R, Goldman L, Rosellen C. Patient-doctor concordance in problem identification in the primary care setting. Ann Intern Med 1980; 93: 490–3
   PubMed Web of Science ®Google Scholar
• Epstein A, Taylor W, Seage G. Effects of patients' socioeconomic status and doctors' training and practice on patient-doctor communication. Am J Med 1985; 78: 101–6
   PubMed Web of Science ®Google Scholar
• Holm U. Empati i läkar-patientrelationen. En teore-tisk och empirisk analys. (Empathy in the doctor-patient relationship. A theoretical and an empirical analysis). Dissertation, Uppsala studies in education, Uppsala 1985; 24, In Swedish
   Google Scholar
• Pendleton D. Doctor-patient communication: a review. Doctor-patient communication, D Pendleton, J Hasler. Academic Press, London 1983
   Google Scholar
• Kurtz R, Grummon D. Different approaches to the measurement of therapist empathy and their relationship to therapy outcomes. J Consult Clin Psychol 1972; 37: 106–15
   Google Scholar
• Gurman A. The patient's perception of the therapeutic relationship. Effective psychotherapy: a handbook of research., A Gurman, A Razin. Per-gamnon Press, Oxford 1977
   Google Scholar
• Inui T, Carter W. Problems and prospects for health services research on provider-patient communication. Med Care 1985; 5: 521–38
   Google Scholar
• Frankel R, Beckman H. Impact: An interaction-based method for preserving and analyzing clinical transactions. Straight Talk: Explorations in provider and patient interactions, L Pettigrew. Nashville, Tennessee 1982
   Google Scholar
• Frankel R. October, 1986, Personal communication.
   Google Scholar
• Arborelius E, Timpka T. In what way may videotapes be used to get significant information about the patient-physician relationship?. Med Teach 1990; 12: 197–208
   PubMed Web of Science ®Google Scholar
• Patton M. Qualitative evaluation methods. Sage Publ, London 1980
   Google Scholar
• Tannen D. Indirectness in discourse: Ethnicity as conversational style. Discourse Processes 1984; 7: 221–38
   Google Scholar
• Korsch B, Negrete V. Doctor-patient communication. Sci Am 1972; 227: 66–74
   PubMed Web of Science ®Google Scholar
• Aronsson K, Satterlund-Larsson U. Politeness strategies and doctor-patient communication. On the social choreography of collaborative thinking. J Language Soc Psychol 1987; 6: 1–27
   Google Scholar
• Arborelius E, Timpka T. General practitioners' comments on video recorded consultations as an aid to understand the doctor-patient relationship. Fam Pract 1990; 7: 84–90
   PubMed Web of Science ®Google Scholar
• Arborelius E, Timpka T, Nyce J. Patients comment on videorecorded consultations. The “good” doctor and the “bad”. Submitted to. J R Coll Gen Pract 1990
   Google Scholar