References
- Conrad C. Strategic Organizational Communication. Holt, Rinehart, Winston, New York 1985
- Downs C., Conrad C. Effective Subordinancy. Journal of Business Communication 1982; 19: 27
- Dyer G (1981) Perversities and Pleasures in Physician-Technician Interactions. Paper presented at the SCfi/ICA Conference on Organisational Communication, Pita, Utah, Pita, Utah, 1981. pita, utah
- Flanagan J. The Critical Incident Technique. Psychological Bulletin 1954; 51: 327
- Fleishman E. Studies in Personnel and Industrial Psychology. Dorsey, Homewood, IL 1967
- Jablin F. A Re-examination of the Pelz Effect. Human Communication Research 1980; 6: 211
- Surveys M. Polls and Samples. Harper and Row, New York 1950
- Pelz D. Influence: ft Key to Effective Leadership in the First-line Supervisor. Personnel 1952; 29: 3
- Redding W. C. Communication Within the Oganization. Industrial Communication Council, New York 1972
- Roberts K., O'Reilly C. Failure in Upward Communication: Three Possible Culprits. Academy of Management Journal 1974; 17: 205
- Rogers E, Argawala-Rogers R. Communication in Organizations. The Free Press, New York 1976