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Journal of Interprofessional Care Volume 24, 2010 - Issue 3
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Book Review

High Performance Healthcare: Using the power of relationships to achieve quality, efficiency, and resilience

Madeline H. SchmittProfessor Emerita, University of Rochester, New York, USA
Pages 327-328 | Published online: 13 Apr 2010

References

  • Gittell, J. H. (2003). The Southwest Airlines Way: Using the power of relationships to achieve high performance. New York: McGraw Hill.
  • Institute of Medicine (2001). Crossing the Quality Chasm. Washington, DC: National Academy Press.
  • Institute of Medicine (2003). Priority Areas for National Action. Wasington, DC: The National Academies Press.

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