References
- Mehrabian A. Silent messages. Belmont, CA: Wadsworth, 1971.
- Poytos E New perspectives in nonverbal communication. New York: Perga-mon Press, 1983.
- Borman E, Nichols R, Howell AAW, Shapiro G. Interpersonal communication in the modern organization. Englewood Cliffs, NJ: Prentice-Hall, 1969.
- Keltner J. Interpersonal communication. Belmont, CA: Wadsworth, 1970.
- Keltner J. Group discussion processes. New York: Longmans, Green & Com-pany, 1960.
- Borman E, Borman N. Effective small group communication. Minneapolis: Burgess Publishing Co., 1976.
- Benne KD, Sheats P. Functional roles of group members. J Soc Issues 1948; 12:42–7.
- Wagner JA II, Hollenbeck JR. Management of organizational behavior. Engle-wood Cliffs, NJ: Prentice-Hall, 1992.
- Grieshaber LD. Promoting teamwork: cardiac dysrhythmias. In: The healthcare practitioner's handbook of management. Boca Raton, FL: St. Lucie Press, 1997: 117–36.
SUGGESTED READING/REFERENCES
- Carthwright P, Zander G. Group dynamics-research and theory. Evanston IL: Row Peterson, 1960.
- Likert R. The nature of highly effective groups: new patterns of management. New York: McGraw-Hill, 1961.
- McFarland K. Eloquence in public speaking. Englewood Cliffs, NJ: Prentice Hall, 1985.
- Rychman WG. What do you mean by that? The art of speaking and writing clearly. Homewood, IL: Dow Jones-Irwin, 1980.
- Tindall W, Beardsley R, Kimberlin C. Communication skills in pharmacy prac-tice. 3rd ed. Baltimore: Lea & Febiger, 1993.
- Toastmasters International. Santa Ana, CA.