405
Views
14
CrossRef citations to date
0
Altmetric
Article

HR outsourcing success: does partnership quality variables matter?

, &
Pages 664-676 | Received 11 Aug 2011, Accepted 08 Dec 2011, Published online: 23 Sep 2013

References

  • Adler, P. S. 2003. Making the HRM outsourcing decision, MIT Sloan Management Review 45(1): 53–60.
  • Anderson, J. C.; Narus, J. A. 1990. A model of distributor firm and manufacturer firm working partnership, Journal of Marketing 54(1): 42–58. http://dx.doi.org/10.2307/1252172 .
  • Anderson, J. C.; Weitz, B. 1989. Determinants of continuity in conventional industrial channel dyads, Marketing Science 8(4): 310–323. http://dx.doi.org/10.1287/mksc.8.4.310 .
  • Ang, S.; Straub, D. W. 1998. Production and transaction economies and information system outsourcing, MIS Quarterly 22(December): 535–552. http://dx.doi.org/10.2307/249554 .
  • Babbie, E. R. 1973. Survey Research Methods California: Wadsworth Publishing Company, Inc.
  • Elmuti, D. 2003. The perceived impact of outsourcing on organizational performance, Mid-American Journal of Business 18(2): 33–41. http://dx.doi.org/10.1108/19355181200300010 .
  • Elmuti, D.; Kathawala, Y. 2000. The effects of global outsourcing strategies on participants’ attitudes and organizational effectiveness, International Journal of Manpower 21(2): 112–128. http://dx.doi.org/10.1108/01437720010331044 .
  • Galanaki, E.; Papalexandris, N. 2005. Outsourcing of human resource management services in Greece, International Journal of Manpower 26(4): 382–396.
  • Gilley, K. M.; Rasheed, A. A. 2000. Making more by doing less: an analyzing of outsourcing and its effects on firm performance, Journal of Management 26(4): 763–790.
  • Gilley, K. M.; Greer, C. R.; Rasheed, A. A. 2004. Human resource outsourcing and organizational performance in manufacturing firms, Journal of Business Research 57(3): 232–240. http://dx.doi.org/10.1016/S0148-2963(02)00304-1 .
  • Greer, C. R.; Youngblood, S. A.; Gray, D. A. (1999), Human resource management outsourcing: The make or buy decision, Academy of Management Executive 13(3): 85–96.
  • Grover, V.; Cheon, M. J.; Teng, J. T. C. 1996. The effect of service quality and partnership on the outsourcing of information system functions, Journal of Management System 12(4): 89–116.
  • Gurung, A.; Prater, E. 2006. A research framework for the impact of cultural differences on IT outsourcing, Journal of Global Information Technology Management 9(1): 24–44.
  • Hewitt Association. 2006. [Online], [cited 16 April 2011]. Available from Internet: http://www.hewittassociates.com/Intl/NA/en-US/Default.aspx.
  • Hsu, C. C.; Wu, C. H.; Hsu, J. C. H. 2005. Performance evaluation of information system outsourcing in Taiwan's large enterprise, Journal of American Academy of Business, Cambridge 6(1): 255–259. http://www.hewittassociates.com/Intl/NA/en-US/Default.aspx. .
  • Khong, K. W. 2005. The perceived impact of successful outsourcing on customer service management, Supply Chain Management: An International Journal 10(5): 402–411.
  • Kim, S.; Chung, Y. S. 2003. Critical success factors for IS outsourcing implementation from an interorganizational relationship perspective, The Journal of Computer Information Systems 43(4): 81–91.
  • Lau, R. S.; Hurley, C. N. 1997. Outsourcing through strategic alliances, Production and Inventory Management Journal 38(2): 52–70.
  • Lee, J. N. 2001. The impact of knowledge sharing, organizational capability and partnership quality on IS outsourcing success, Journal of Information and Management 38(5): 323–335.
  • Lee, J. N.; Huynh, M. Q. 2005. An integrative model of trust on IT outsourcing: from the service receiver's perspective, in Proceedings of the 9th Pacific Asia Conference on Information Systems, July 7–10, 2005, Bangkok, Thailand, 767–779.
  • Lee, J. N.; Kim, Y. J. 1999. Effect of partnership quality and IS outsourcing success: conceptual framework and empirical validation, Journal of Management Information System 15(4): 29–61.
  • Lever, S. 1997. An analysis of managerial motivations behind outsourcing practices in human resources, Human Resource Planning 20(2): 37–47.
  • Lievens, F.; De Corte, W. 2008. Development and test of a model of external organizational commitment in human resources outsourcing, Human Resource Management 47(3): 559–579. http://dx.doi.org/10.1002/hrm.20232 .
  • Lilly, J. D.; Gray, D. A.; Virick, M. 2005. Outsourcing the human resource function: environmental and organizational characteristics that affect HR performance, Journal of Business Strategies 22(1): 55–72.
  • Moore, K. R. 1998. Trust and relationship commitment in logistics alliances: a buyer perspective, International Journal of Purchasing and Materials Management 34(1): 24–37. http://dx.doi.org/10.1111/j.1745-493X.1998.tb00039.x .
  • Ooi, E. 2005. A study on the effect of partnership quality on business process outsourcing for bank and financial institutions in Malaysia. Unpublished MBA dissertation. Post Graduate Studies, School of Management, University Science Malaysia, Penang.
  • Ok, S. T. 2011. International outsourcing: empirical evidence from the Netherlands, Journal of Business Economics and Management 12(1): 131–143. http://dx.doi.org/10.3846/16111699.2011.555383 .
  • Oshima, M.; Kao, T.; Tower, J. 2005. Achieving post outsourcing success, Human Resource Planning 28(2): 7–11.
  • Parker, D. W.; Russell, K. A. 2004. Outsourcing and inter/intra supply chain dynamics: strategic management issues, Journal of Supply Chain Management 40: 56–68. http://dx.doi.org/10.1111/j.1745-493X.2004.tb00178.x .
  • Pelham, D. 2002. It is time to outsource HR?, Training 39(4): 50–3.
  • Quinn, J. B. 1992. Intelligent enterprise: a knowledge and service based paradigm for industry. New York: Free Press.
  • Rai, A.; Borah, S.; Ramaprasad, A. 1996. Critical success factors for strategic alliances in the information technology industry: an empirical study, Decision Sciences 27(1): 141–155. http://dx.doi.org/10.1111/j.1540-5915.1996.tb00848.x .
  • Stroh, L. K.; Treehuboff, D. 2003. Outsourcing HR functions: when-and when not-to go outside, Journal of Leadership and Organizational Studies 10(1): 19–28. http://dx.doi.org/10.1177/107179190301000102 .
  • Tapiero, C. S. 2006. Strategic quality assurance, Journal of Business Economics and Management 7(1): 29–35.
  • Wahrenburg, M.; Hackethal, L. F.; Gellrich, T. 2006. Strategic decisions regarding the vertical integration of human resource organisations: evidence for an integrated hr model for the financial services and non-financial services in Germany, Austria and Switzerland, International Journal of Human Resource Management 17(10): 1726–1771. http://dx.doi.org/10.1080/09585190600964467 .
  • Willcocks, L.; Chong, J. C. 1995. Co-operative partnership and total IT outsourcing: from contractual obligation to strategic alliance?, European Management Journal 13(1): 67–78. http://dx.doi.org/10.1016/0263-2373(94)00059-G .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.