References
- Brisbane North Division of General Practice (2000) ‘Results of Consumer Market Research’ http://www.bndgp.com.au/mktrsch.pdf.
- Brisbane North Division of General Practice (2001) ‘General practice – building on quality project: Interim report on divisional analysis’ http://www.bldog.com/source/downloads/Interim_Report_form_BNDGP.PDF
- Howie, John GR; Heaney, David J; Maxwell, Margaret; Walker, Jeremy J; Freeman, George K; and Harbinder. Rai (1999) ‘Quality at general practice consultations: cross sectional survey’ British medical journal 319 (18 September): 738-43.
- Jeacocke, David; Heller, Richard; Gibberd, Robert; Halpin, Stephen; Aldrich, Rosemary; Smith, Justine; and Anthony, Danielle (2000) ‘Evidence-based indicators for improving the quality of health care provision in general practice: Summary of final report’, Newcastle Institute of Public Health, unpublished.
- Kaplan SH, Gandek B. Greenfield S, Rogers W, Ware JU (1995) ‘Patient and visit characteristics Related to physicians’ participatory decision-making style – Results from the Medical Outcomes Study’ Medical care 33(12): 1176-87.
- Little, Paul; Everitt, Hazel; Williamson, Ian; Warner, Greg; Moore, Michael; Gould, Clare: Ferrier, Kate; and Payne, Sheila (2001) ‘Observational study of effect of patient centredness and positive approach on outcomes of general practice consultations’ British medical journal 323 (20 October): 908-911.
- Mechanic, David (1996) ‘Changing medical organisation and the erosion of trust’ Milbank quarterly 74(2): 171-189.
- Robinson, James (2001) ‘Theory and practice in the design of physician payment incentives’ Milbank quarterly 79(2): 149-77.
- White, Kevin (2001) ‘What’s happening in general practice: capitalist monopolisation and state administrative control: a profession bailing out?’ Annual review of health social sciences 10: 5-18.