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Research Articles
A taxonomy of administrative language in public service encounters
Steffen Eckharda Zeppelin University Friedrichshafen;b University of KonstanzCorrespondence[email protected]
https://orcid.org/0000-0002-5320-0730
Laurin Friedrichb University of Konstanz;c University of Duisburg-Essen
https://orcid.org/0000-0002-8047-0162
Annette Hautli-Janiszb University of Konstanz;d University of Passau
https://orcid.org/0000-0002-5901-9633
Vanessa Muedenb University of Konstanz
& Ingrid Espinozab University of Konstanz
https://orcid.org/0000-0002-3480-8564
Pages 60-75
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Received 21 Sep 2021, Accepted 04 May 2022, Published online: 31 May 2022
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