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Journal of European Public Policy Volume 28, 2021 - Issue 5: Special Issue: Behavioural governance in the policy process

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Compassion towards clients: a scale and test on frontline workers’ burnout

Emma Ropesa The Netherlands Institute for the Study of Crime and Law Enforcement (NSCR), Amsterdam, the NetherlandsCorrespondence[email protected] [email protected]
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Noortje de Boerb Public Administration and Organizational Science, School of Governance at Utrecht University, Utrecht, Netherlands

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Pages 723-741 | Published online: 16 Apr 2021

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https://doi.org/10.1080/13501763.2021.1912150
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