About this journal

Aims and scope

The Journal of Quality Assurance in Hospitality & Tourism serves as a medium to share and disseminate new research findings, theoretical development and superior practices in hospitality and tourism. The journal aims to publish cutting-edge, empirically and theoretically sound research articles on quality planning, development, management, marketing, evaluation, and adjustments within the field. Readers of the journal stay up-to-date on the latest theory development and research findings, ways to improve business practices, successful hospitality strategies, maintenance of profit requirements, and increasing market share in this complex and growing field.

Comprised of conceptual and methodological research papers, research notes, case studies, and review books and conferences the Journal of Quality Assurance in Hospitality & Tourism offers readers examples of real world practices and experiences that involve:

  • Organizational development and improvement
  • Operational and efficiency issues
  • Quality policy and strategy development and implementation
  • Quality function deployment
  • Quality experiences in hospitality industry
  • Service quality improvement and customer satisfaction
  • Managerial issues, such as employee empowerment & benefits, quality costs, & returns on investment
  • The role and participation of private and public sectors, including residents
  • International, national, and regional tourism; tourism destination sites; arid systems of tourism

Allowing readers the opportunity to share experiences and thoughts with colleagues in the field, this journal also contains several columns that examine different and valuable information sources, including:

  • Research notes (significant findings related to the goals of the journal)
  • Dissertations and master's theses abstracts (examining quality assurance & related topics)
  • Book reviews (recently published works that discuss the strengths & structure of the book, subject matter, readability, and discussions about the work's contribution to existing practices and knowledge in the field)
  • Conference reviews (highlighting & discussing specific papers presented at conferences & their importance in the field)
  • Web site reviews (interesting, helpful hospitality & tourism web sites)

Peer Review Policy: All research articles in this journal have undergone rigorous anonymized peer review, based on initial editor screening and anonymous refereeing by at least two anonymous referees; reviewers are assigned based on subject expertise.

Publication office: Taylor & Francis Inc.,  530 Walnut Street, Suite 850, Philadelphia, PA 19106

Journal metrics

Usage

  • 164K annual downloads/views

Citation metrics

  • 2.6 (2023) Impact Factor
  • Q2 Impact Factor Best Quartile
  • 2.9 (2023) 5 year IF
  • 7.0 (2023) CiteScore (Scopus)
  • Q1 CiteScore Best Quartile
  • 1.110 (2023) SNIP
  • 0.708 (2023) SJR

Editorial board

Editor-in-Chief

Professor Hanqin Qiu

Dean and Distinguished Professor

International School of Cultural Tourism

Zhejiang University City College, China



Editor Emeritus


Hailin Qu

Oklahoma State University, USA

Managing Editor

Dr. Daisy Fan

Bournemouth University, UK

Associate Editors:

Dr. Woody Kim
Florida State University, USA

Dr. Jiaying Lyu
Hangzhou City University, China

Dr. Pearl Lin
Hong Kong Polytechnic University, Hong Kong

Assistant Editors
Dr. Penny Chen
Nankai University, China

Dr. Sarah Li

Tianjin University of Commerce, China

Editorial Assistant

Trinity Wu
Hangzhou City University, China

Editorial Board:



Billy Bai, University of Nevada, Las Vegas, USA
Liping A. Cai, Purdue University, USA
Jin Hooi Chan, Greenwich Business School, University of Greenwich, UK
Cobanoglu Cihan, University of South Florida, USA
Peter U. C. Dieke, Makerere University Business School, Kampala, Uganda
Dogan Gursoy, Washington State University, USA
Afamefuna Paul Eyisi, University of Nigeria, Nsukka, Nigeria
Michael Hitchcock, Goldsmiths, University of London, UK
Ying Hua Huang, San Jose State University, USA
Kam Hung, The Hong Kong Polytechnic University, Hong Kong
Jing Ji, Hangzhou City University, China
Woody G. Kim, Florida State University, USA
Francis A. Kwansa, University of Delaware, USA
Erwin Losekoot, Edith Cowen University, Perth, Australia
Kenny Jianming Luo, Macau University of Science and Technology, Macau, China
Martin Luštický, University of Economics, Prague, Czech Republic
Emily Ma, University of Surrey, UK
Vincent Magnini, Virginia Polytechnic Institute & State University, USA
Eddy Mao, California Polytechnic University, USA
Alastair M. Morrison, Purdue University, USA
Nneoma Grace Ololo, University of Nigeria, Nsukka, Nigeria
Ángel Rodríguez Pallas, Universidade da Coruña, Spain
Vincent X. G. Qi, University of Hong Kong, Hong Kong, SAR
Lili Qian, Hangzhou City University, China
Eve Lianping Ren, Macao Institute for Tourism Studies, Macao, SAR
Chris Ryan, The University of Waikato, New Zealand
Huawen Shen, City University of Macau, Macao, SAR
Marianna Sigala, Sheffield Hallam University, UK
J. Bruce Tracey, Cornell University, USA
Eliza C. Tse, University of Missouri, USA
Muzaffer Uysal, University of Massachusetts, USA
Kun Zhang, Nankai University, Tianjin, China

Founding Editor:


Sungsoo Pyo, Kyonggi University, Republic of Korea

Consulting Editors:

K.S. (Kaye) Chon, The Hong Kong Polytechnic University, China

C.R. Goeldner, University of Colorado at Boulder, USA

Jafar Jafari, University of Wisconsin-Stout, USA

Abstracting and indexing

The Journal of Quality Assurance in Hospitality & Tourism is abstracted/indexed in: Cambridge Scientific Abstracts; CAB Abstracts; CABI; CIRET; CSA; EBSCOhost Online Research Databases; Electronic Collections Online (OCLC); Eflow-D; Elsevier Scopus; eRTR: e-Review of Tourism Research; Food Science and Technology Abstracts; IndexCopernicus; Institute for Tourism; INSPEC; International Bibliography of Periodical Literature on the Humanities and Social Sciences (IBZ); Intute; JournalSeek; Links@Ovid; New Zealand Bibliographic Database; NewJour; OCLC ArticleFirst; Ovid Linksolver; PSYCLINE; Tourism Insight; Tourism Research Links; Thomson Reuters Emerging Sources Citation Index.

Open access

Journal of Quality Assurance in Hospitality & Tourism is a hybrid open access journal that is part of our Open Select publishing program, giving you the option to publish open access. Publishing open access means that your article will be free to access online immediately on publication, increasing the visibility, readership, and impact of your research.

Why choose open access?

  1. Increase the discoverability and readership of your article
  2. Make an impact and reach new readers, not just those with easy access to a research library
  3. Freely share your work with anyone, anywhere
  4. Comply with funding mandates and meet the requirements of your institution, employer or funder
  5. Rigorous peer review for every open access article

Article Publishing Charges (APC)

If you choose to publish open access in this journal you may be asked to pay an Article Publishing Charge (APC). You may be able to publish your article at no cost to yourself or with a reduced APC if your institution or research funder has an open access agreement or membership with Taylor & Francis.

Use our APC finder to calculate your article publishing charge

News, offers and calls for papers

News and offers

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