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Volume 29, Issue 5-6

Total Quality Management & Business Excellence

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Total Quality Management & Business Excellence, Volume 29, Issue 5-6 (2018)

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Total Quality Management & Business Excellence, Volume 29, Issue 5-6 (2018)

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Original Articles

Article

The impact of attitude, subjective norms, and perceived behavioural control on managers’ intentions to behave ethically

Muhammad Kashif, Anna Zarkada & Thurasamy Ramayah

Pages: 481-501

Published online: 21 Jul 2016

AbstractforThe impact of attitude, subjective norms, and perceived behavioural control on managers’ intentions to behave ethically | Full Text | References | PDF (439.4 KB)

3379 Views
39 CrossRef citations
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Article

Leadership – a critical success factor for the effective implementation of Lean Six Sigma

Alessandro Laureani & Jiju Antony

Pages: 502-523

Published online: 21 Jul 2016

AbstractforLeadership – a critical success factor for the effective implementation of Lean Six Sigma | Full Text | References | PDF (293.2 KB)

6141 Views
53 CrossRef citations
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Article

Application of interpretive structural modelling for analysing barriers to total quality management practices implementation in the automotive sector

G. Muruganantham, S. Vinodh, C. S. Arun & K. Ramesh

Pages: 524-545

Published online: 28 Jul 2016

AbstractforApplication of interpretive structural modelling for analysing barriers to total quality management practices implementation in the automotive sector | Full Text | References | PDF (655 KB)

1135 Views
21 CrossRef citations
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Article

Developing a performance management model for the implementation of TQM practices in public education centres

Alicia Mateos-Ronco & José Manuel Hernández Mezquida

Pages: 546-579

Published online: 05 Aug 2016

AbstractforDeveloping a performance management model for the implementation of TQM practices in public education centres | Full Text | References | PDF (980.6 KB)

982 Views
12 CrossRef citations
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Article

Factors influencing consumer loyalty towards 3G mobile data service providers: evidence from Ghana

Kwame Simpe Ofori, Kwabena Boakye & Bedman Narteh

Pages: 580-598

Published online: 10 Aug 2016

AbstractforFactors influencing consumer loyalty towards 3G mobile data service providers: evidence from Ghana | Full Text | References | PDF (332.7 KB)

931 Views
26 CrossRef citations
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Article

An extended framework for analysing higher education performance

Ines Dužević, Josip Mikulić & Tomislav Baković

Pages: 599-617

Published online: 03 Oct 2016

AbstractforAn extended framework for analysing higher education performance | Full Text | References | PDF (276.6 KB)

651 Views
5 CrossRef citations
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Reviews

Review

Measuring customer value in commercial experiences

Maria Eriksson, Ingela Bäckström, Pernilla Ingelsson & Anna Åslund

Pages: 618-632

Published online: 13 Sep 2016

AbstractforMeasuring customer value in commercial experiences | Full Text | References | PDF (210.9 KB)

988 Views
2 CrossRef citations
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Original Articles

Article

Testing the EFQM model as a framework to measure a company’s procurement performance

Valeria Belvedere, Alberto Grando & Hervé Legenvre

Pages: 633-651

Published online: 01 Sep 2016

AbstractforTesting the EFQM model as a framework to measure a company’s procurement performance | Full Text | References | PDF (440.2 KB)

1100 Views
9 CrossRef citations
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Article

Reliability-oriented quality control approach for production process based on RQR chain

Yihai He, Changchao Gu, Zhenzhen He & Jiaming Cui

Pages: 652-672

Published online: 01 Sep 2016

AbstractforReliability-oriented quality control approach for production process based on RQR chain | Full Text | References | PDF (1.5 MB)

582 Views
32 CrossRef citations
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Article

Model to determine the economic and other effects of standardisation – a case study in Serbia

Ana Trajković & Isidora Milošević

Pages: 673-685

Published online: 01 Sep 2016

AbstractforModel to determine the economic and other effects of standardisation – a case study in Serbia | Full Text | References | PDF (272.6 KB)

192 Views
5 CrossRef citations
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Article

An empirical assessment of Lean Six Sigma Awareness in manufacturing industries: construct development and validation

V. Raja Sreedharan, R. Raju, R. Rajkanth & M. Nagaraj

Pages: 686-703

Published online: 14 Sep 2016

AbstractforAn empirical assessment of Lean Six Sigma Awareness in manufacturing industries: construct development and validation | Full Text | References | PDF (358.2 KB)

1084 Views
26 CrossRef citations
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Article

The effect of Europe Union common assessment framework on organisational commitment with role of job satisfaction

Murat Kalfa

Pages: 704-726

Published online: 26 Sep 2016

AbstractforThe effect of Europe Union common assessment framework on organisational commitment with role of job satisfaction | Full Text | References | PDF (532.6 KB)

563 Views
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Total Quality Management & Business Excellence (Vol.29, Iss.5-6, 2018)

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