Browse
We’re here to help

Find guidance on Author Services

Login | Register

Login
Register

Cart Add to Cart

Search
Browse
We’re here to help

Find guidance on Author Services

Home
All Journals
Total Quality Management & Business Excellence
List of Issues
Volume 31, Issue 3-4

Total Quality Management & Business Excellence

Search in:

Advanced search Citation search

Citation search

Ready to submit?
Start a new submission or continue a submission in progress
Go to submission site
Instructions for authors
Editorial policies
Editing services site

Journal metrics
Aims & scope
Journal information
Editorial board
News & calls for papers
Advertising information

Latest articles
Current issue
All volumes & issues
Special issues
Open access articles
Most read articles
Most cited articles

New content alerts
RSS

Subscription options & pricing

Buy a subscription

Your download is now in progress and you may close this window

Did you know that with a free Taylor & Francis Online account you can gain access to the following benefits?

Choose new content alerts to be informed about new research of interest to you
Easy remote access to your institution's subscriptions on any device, from any location
Save your searches and schedule alerts to send you new results
Export your search results into a .csv file to support your research

Have an account?
Login now Don't have an account?
Register for free

Login or register to access this feature

Have an account?
Login now Don't have an account?
Register for free

Register a free Taylor & Francis Online account today to boost your research and gain these benefits:

Choose new content alerts to be informed about new research of interest to you
Easy remote access to your institution's subscriptions on any device, from any location
Save your searches and schedule alerts to send you new results
Export your search results into a .csv file to support your research

Register now or learn more

Total Quality Management & Business Excellence, Volume 31, Issue 3-4 (2020)

Browse this journal

Latest articles
Current issue
List of issues
Special issues
Open access articles
Most read articles
Most cited articles

Sample our Economics, Finance,Business & Industry journals, sign in here to start your access, latest two full volumes FREE to you for 14 days

Total Quality Management & Business Excellence, Volume 31, Issue 3-4 (2020)

See all volumes and issues

Vol 35, 2024 Vol 34, 2023 Vol 33, 2022 Vol 32, 2021 Volume 31, 2020 Vol 30, 2019 Vol 29, 2018 Vol 28, 2017 Vol 27, 2016 Vol 26, 2015 Vol 25, 2014 Vol 24, 2013 Vol 23, 2012 Vol 22, 2011 Vol 21, 2010 Vol 20, 2009 Vol 19, 2008 Vol 18, 2007 Vol 17, 2006 Vol 16, 2005 Vol 15, 2004 Vol 14, 2003 Vol 13, 2002 Vol 12, 2001 Vol 11, 2000 Vol 10, 1999 Vol 9, 1998 Vol 8, 1997 Vol 7, 1996 Vol 6, 1995 Vol 5, 1994 Vol 4, 1993 Vol 3, 1992 Vol 2, 1991 Vol 1, 1990

Select to download all citations or PDFs

Download citations Download PDFs Download issue

Browse by section (All)

Display order (Default)
Published online date
Page number
Section A-Z
Most read
Most cited

Articles

Article

Systematic review of Lean and Six Sigma approaches in higher education

Elizabeth A. Cudney, Sri Sandilya Jeemooth Venuthurumilli, Tejaswi Materla & Jiju Antony

Pages: 231-244

Published online: 11 Jan 2018

AbstractforSystematic review of Lean and Six Sigma approaches in higher education | Full Text | References | PDF (371.3 KB) | EPUB

3150 Views
29 CrossRef citations
0Altmetric

Article

Statistical methods – still ignored? The testimony of Swedish alumni

Peder Lundkvist, Bjarne Bergquist & Erik Vanhatalo

Pages: 245-262

Published online: 18 Jan 2018

AbstractforStatistical methods – still ignored? The testimony of Swedish alumni | Full Text | References | PDF (2.1 MB) | EPUB

1505 Views
6 CrossRef citations
0Altmetric

Open Access

Article

Measuring service quality perceptions of customers in the hotel industry of Pakistan

Shahab Alam Malik, Farheen Akhtar, Muhammad Mustafa Raziq & Mansoor Ahmad

Pages: 263-278

Published online: 18 Jan 2018

AbstractforMeasuring service quality perceptions of customers in the hotel industry of Pakistan | Full Text | References | PDF (442.6 KB) | EPUB

2017 Views
26 CrossRef citations
0Altmetric

Article

Impact of data-driven decision-making in Lean Six Sigma: an empirical analysis

G. Rejikumar, A. Aswathy Asokan & V. Raja Sreedharan

Pages: 279-296

Published online: 28 Jan 2018

AbstractforImpact of data-driven decision-making in Lean Six Sigma: an empirical analysis | Full Text | References | PDF (717.1 KB) | EPUB

2902 Views
18 CrossRef citations
0Altmetric

Article

People as the key factor in competitiveness: a framework for success in supply chain management

J. Carlos Prado-Prado, Jesús García-Arca & Arturo J. Fernández-González

Pages: 297-311

Published online: 24 Jan 2018

AbstractforPeople as the key factor in competitiveness: a framework for success in supply chain management | Full Text | References | PDF (595.7 KB) | EPUB

834 Views
11 CrossRef citations
0Altmetric

Article

An integrated structural model of QMPs, QMS and firm’s performance for competitive positioning in MSMEs

Manjeet Kharub & Rajiv Sharma

Pages: 312-341

Published online: 22 Jan 2018

AbstractforAn integrated structural model of QMPs, QMS and firm’s performance for competitive positioning in MSMEs | Full Text | References | PDF (729.6 KB) | EPUB

569 Views
16 CrossRef citations
0Altmetric

Article

Examining patient perceptions of service quality in Turkish hospitals: The SERVPERF model

Mesut Akdere, Mehmet Top & Sabahattin Tekingündüz

Pages: 342-352

Published online: 21 Jan 2018

AbstractforExamining patient perceptions of service quality in Turkish hospitals: The SERVPERF model | Full Text | References | PDF (143.1 KB) | EPUB

2706 Views
54 CrossRef citations
0Altmetric

Article

Being excellent teams: managing innovative climate, politics, and team performance

Chieh-Peng Lin, Chu-Mei Liu, Na-Ting Liu & Hsu-Ting Huang

Pages: 353-372

Published online: 24 Jan 2018

AbstractforBeing excellent teams: managing innovative climate, politics, and team performance | Full Text | References | PDF (317.7 KB) | EPUB

1124 Views
11 CrossRef citations
0Altmetric

Article

Developing successful cause-related marketing campaigns through social-networks the moderating role of users’ age

Elisabeth Mora & Natalia Vila

Pages: 373-388

Published online: 25 Jan 2018

AbstractforDeveloping successful cause-related marketing campaigns through social-networks the moderating role of users’ age | Full Text | References | PDF (272.7 KB) | EPUB

1592 Views
7 CrossRef citations
0Altmetric

Article

The Lean journey: have we got it wrong?

Peter Hines, Darrin Taylor & Aidan Walsh

Pages: 389-406

Published online: 28 Feb 2018

AbstractforThe Lean journey: have we got it wrong? | Full Text | References | PDF (784.8 KB) | EPUB

1949 Views
37 CrossRef citations
0Altmetric

Review

Comparative analysis of Lean and Six Sigma improvement projects: performance, changes, investment, time and complexity

Fabiane Letícia Lizarelli & Dário Henrique Alliprandini

Pages: 407-428

Published online: 29 Jan 2018

AbstractforComparative analysis of Lean and Six Sigma improvement projects: performance, changes, investment, time and complexity | Full Text | References | PDF (711.7 KB) | EPUB

1339 Views
7 CrossRef citations
0Altmetric

Review

A systematic literature review of empirical research in Lean and Six Sigma in healthcare

Daniel Barberato Henrique & Moacir Godinho Filho

Pages: 429-449

Published online: 30 Jan 2018

AbstractforA systematic literature review of empirical research in Lean and Six Sigma in healthcare | Full Text | References | PDF (433.7 KB) | EPUB

6878 Views
77 CrossRef citations
0Altmetric

Explore articles

Latest
Open access
Most read
Most cited
Trending

Explore the most recently published articles

Challenges and hotspots in food supply chain quality management practices

Funlade Sunmola et al.

Article | Published online: 14 Jul 2024

Open Access

How Industry 4.0, artificial intelligence and augmented reality can boost Digital Lean Six Sigma

Juliano Endrigo Sordan et al.

Review Article | Published online: 11 Jul 2024

Driving sustainability in industry 5.0 through sociotechnical approach of quality management

Kashif Ali et al.

Article | Published online: 11 Jul 2024

Valuation of customers’ service quality, affective, sensory experience and entertainment to behavioral intention

Chih-Hsing Liu et al.

Article | Published online: 9 Jul 2024

View all latest articles

Download citations

Choose format

RIS (ProCit, Reference Manager)
BibTeX
RefWorks Direct Export

Download citations

Total Quality Management & Business Excellence (Vol.31, Iss.3-4, 2020)

Access Rights

Only articles that you have access rights to view will be downloaded. The green tick (full access) and orange padlock (open access) icons indicate that you have full access.

Do you want to proceed?