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Volume 25, Issue 6

The Service Industries Journal

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The Service Industries Journal, Volume 25, Issue 6 (2005)

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The Service Industries Journal, Volume 25, Issue 6 (2005)

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Original Articles

Article

International trade in financial services

Allan Webster & Philip Hardwick

Pages: 721-746

Published online: 12 Apr 2011

AbstractforInternational trade in financial services | Full Text | References | PDF (118.8 KB)

420 Views
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Article

Marketing-based tangibilisation for services

David D. C. Tarn

Pages: 747-772

Published online: 12 Apr 2011

AbstractforMarketing-based tangibilisation for services | Full Text | References | PDF (446.5 KB)

397 Views
22 CrossRef citations
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Article

Employees' overestimation of functional and relational service quality: A gap analysis

José M. Peiró, Vicente Martínez-Tur & José Ramos

Pages: 773-788

Published online: 12 Apr 2011

AbstractforEmployees' overestimation of functional and relational service quality: A gap analysis | Full Text | References | PDF (171.3 KB)

609 Views
31 CrossRef citations
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Article

The role of social conventions in the diffusion of open source software: Implications for service industries

Chong Ju Choi, Jai-beom Kim & Tarek Eldomiaty

Pages: 789-801

Published online: 12 Apr 2011

AbstractforThe role of social conventions in the diffusion of open source software: Implications for service industries | Full Text | References | PDF (119 KB)

87 Views
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Article

An alternative measure for assessing perceived quality of software house services

Spiros Gounaris

Pages: 803-823

Published online: 12 Apr 2011

AbstractforAn alternative measure for assessing perceived quality of software house services | Full Text | References | PDF (235.9 KB)

255 Views
11 CrossRef citations
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Article

UK Building Societies: ‘Deregulation’ change myths

Graham Tayler

Pages: 825-843

Published online: 12 Apr 2011

AbstractforUK Building Societies: ‘Deregulation’ change myths | Full Text | References | PDF (122 KB)

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