The Service Industries Journal, Volume 25, Issue 7 (2005)

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The Service Industries Journal, Volume 25, Issue 7 (2005)

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Original Articles

Article
The exploitation of market knowledge within relationship orientated small accountancy practices
Ian Chaston, Phil Megicks & Jasmine Williams
Pages: 845-860
Published online: 20 Aug 2006
AbstractforThe exploitation of market knowledge within relationship orientated small accountancy practices | Full Text | References | PDF (88.1 KB)
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Article
Towards a model of adoption in internet banking: Strategic communication challenges
Mark Durkin & Aodheen O'donnell
Pages: 861-878
Published online: 20 Aug 2006
AbstractforTowards a model of adoption in internet banking: Strategic communication challenges | Full Text | References | PDF (108 KB)
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Article
The determinants of export behaviour in UK service firms
Adrian Gourlay, Jonathan Seaton & Joy Suppakitjarak
Pages: 879-889
Published online: 20 Aug 2006
AbstractforThe determinants of export behaviour in UK service firms | Full Text | References | PDF (76.8 KB)
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Article
The effect of customer participation on service providers' job stress
An-tien Hsieh & Chang-hua Yen
Pages: 891-905
Published online: 20 Aug 2006
AbstractforThe effect of customer participation on service providers' job stress | Full Text | References | PDF (91.9 KB)
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Article
Measuring the value of product characteristics in the UK monthly savings market
Damian R. Ward
Pages: 907-923
Published online: 20 Aug 2006
AbstractforMeasuring the value of product characteristics in the UK monthly savings market | Full Text | References | PDF (95.4 KB)
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Article
Off-balance sheet activities and cost inefficiency in Taiwan's Banks
Pang-tien Lieu, Tsai-lien Yeh & Yung-ho Chiu
Pages: 925-944
Published online: 20 Aug 2006
AbstractforOff-balance sheet activities and cost inefficiency in Taiwan's Banks | Full Text | References | PDF (116.4 KB)
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