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Volume 26, Issue 1

The Service Industries Journal

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The Service Industries Journal, Volume 26, Issue 1 (2006)

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The Service Industries Journal, Volume 26, Issue 1 (2006)

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Vol 44, 2024 Vol 43, 2023 Vol 42, 2022 Vol 41, 2021 Vol 40, 2020 Vol 39, 2019 Vol 38, 2018 Vol 37, 2017 Vol 36, 2016 Vol 35, 2015 Vol 34, 2014 Vol 33, 2013 Vol 32, 2012 Vol 31, 2011 Vol 30, 2010 Vol 29, 2009 Vol 28, 2008 Vol 27, 2007 Volume 26, 2006 Vol 25, 2005 Vol 24, 2004 Vol 23, 2003 Vol 22, 2002 Vol 21, 2001 Vol 20, 2000 Vol 19, 1999 Vol 18, 1998 Vol 17, 1997 Vol 16, 1996 Vol 15, 1995 Vol 14, 1994 Vol 13, 1993 Vol 12, 1992 Vol 11, 1991 Vol 10, 1990 Vol 9, 1989 Vol 8, 1988 Vol 7, 1987 Vol 6, 1986 Vol 5, 1985 Vol 4, 1984 Vol 3, 1983 Vol 2, 1982 Vol 1, 1981

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Original Articles

Article

Market oriented reforms of health services: A non-parametric analysis

Alessandra Ferrari

Pages: 1-13

Published online: 19 Aug 2006

AbstractforMarket oriented reforms of health services: A non-parametric analysis | Full Text | References | PDF (106.4 KB)

174 Views
14 CrossRef citations
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Article

An exploration of the meanings of hotel brand equity

Rob Bailey & Stephen Ball

Pages: 15-38

Published online: 19 Aug 2006

AbstractforAn exploration of the meanings of hotel brand equity | Full Text | References | PDF (131.8 KB)

2841 Views
102 CrossRef citations
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Article

The effects of selected antecedents on the service recovery performance of frontline employees

Osman M. Karatepe

Pages: 39-57

Published online: 19 Aug 2006

AbstractforThe effects of selected antecedents on the service recovery performance of frontline employees | Full Text | References | PDF (116.4 KB)

687 Views
52 CrossRef citations
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Article

Measuring pure managerial efficiency of international tourist hotels in Taiwan

Fei-Ching Wang, Wei-Ting Hung & Jui-Kou Shang

Pages: 59-71

Published online: 19 Aug 2006

AbstractforMeasuring pure managerial efficiency of international tourist hotels in Taiwan | Full Text | References | PDF (87.4 KB)

410 Views
64 CrossRef citations
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Article

Managing improvisation within change management: Lessons from UK financial services

Stephen A. Leybourne

Pages: 73-95

Published online: 19 Aug 2006

AbstractforManaging improvisation within change management: Lessons from UK financial services | Full Text | References | PDF (154 KB)

377 Views
18 CrossRef citations
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Article

Market discipline and regulatory authority oversight of banks: Complements not substitutes

Paul Hamalainen

Pages: 97-117

Published online: 19 Aug 2006

AbstractforMarket discipline and regulatory authority oversight of banks: Complements not substitutes | Full Text | References | PDF (128.5 KB)

91 Views
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