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Volume 31, Issue 9

The Service Industries Journal

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The Service Industries Journal, Volume 31, Issue 9 (2011)

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The Service Industries Journal, Volume 31, Issue 9 (2011)

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Vol 44, 2024 Vol 43, 2023 Vol 42, 2022 Vol 41, 2021 Vol 40, 2020 Vol 39, 2019 Vol 38, 2018 Vol 37, 2017 Vol 36, 2016 Vol 35, 2015 Vol 34, 2014 Vol 33, 2013 Vol 32, 2012 Volume 31, 2011 Vol 30, 2010 Vol 29, 2009 Vol 28, 2008 Vol 27, 2007 Vol 26, 2006 Vol 25, 2005 Vol 24, 2004 Vol 23, 2003 Vol 22, 2002 Vol 21, 2001 Vol 20, 2000 Vol 19, 1999 Vol 18, 1998 Vol 17, 1997 Vol 16, 1996 Vol 15, 1995 Vol 14, 1994 Vol 13, 1993 Vol 12, 1992 Vol 11, 1991 Vol 10, 1990 Vol 9, 1989 Vol 8, 1988 Vol 7, 1987 Vol 6, 1986 Vol 5, 1985 Vol 4, 1984 Vol 3, 1983 Vol 2, 1982 Vol 1, 1981

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Original Articles

Article

Introduction

Domingo Ribeiro Soriano

Pages: 1381-1383

Published online: 16 May 2011

First Page PreviewforIntroduction | Full Text | References | PDF (36.6 KB)

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Article

Impacts of the borrower's attributes, loan contract contents, and collateral characteristics on mortgage loan default

Tyrone T. Lin, Chia-Chi Lee & Chun-Hung Chen

Pages: 1385-1404

Published online: 13 Oct 2010

AbstractforImpacts of the borrower's attributes, loan contract contents, and collateral characteristics on mortgage loan default | Full Text | References | PDF (114.6 KB)

381 Views
8 CrossRef citations
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Article

Strategic alignment and performance: Brazilian companies in the medical diagnostics sector

Vanderli Correia Prieto & Marly Monteiro de Carvalho

Pages: 1405-1427

Published online: 13 Oct 2010

AbstractforStrategic alignment and performance: Brazilian companies in the medical diagnostics sector | Full Text | References | PDF (270.3 KB)

294 Views
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Article

Measuring innovation in a ‘low-tech’ service industry: the case of the Dutch hospitality industry

Pim Den Hertog, Faïz Gallouj & Jeroen Segers

Pages: 1429-1449

Published online: 16 May 2011

AbstractforMeasuring innovation in a ‘low-tech’ service industry: the case of the Dutch hospitality industry | Full Text | References | PDF (378.1 KB)

2501 Views
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Article

Mimetic isomorphism and its effect on merger and acquisition activities in Taiwanese financial industries

Jen-Jen Tseng & Ping-Hung Chou

Pages: 1451-1469

Published online: 13 Oct 2010

AbstractforMimetic isomorphism and its effect on merger and acquisition activities in Taiwanese financial industries | Full Text | References | PDF (136.9 KB)

658 Views
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Article

Analysing the effect of environmental factors on service performance

Ricardo Sellers & Juan Luis Nicolau

Pages: 1471-1488

Published online: 13 Oct 2010

AbstractforAnalysing the effect of environmental factors on service performance | Full Text | References | PDF (160.9 KB)

280 Views
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Article

Improving competitiveness through city marketing in Spanish hotels

Juan Gabriel Cegarra Navarro & Aurora Martinez-Martinez

Pages: 1489-1503

Published online: 21 Sep 2010

AbstractforImproving competitiveness through city marketing in Spanish hotels | Full Text | References | PDF (166.8 KB)

401 Views
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Article

Social responsibility in youth service organizations: Hong Kong evidence

Kris Law

Pages: 1505-1517

Published online: 12 Oct 2010

AbstractforSocial responsibility in youth service organizations: Hong Kong evidence | Full Text | References | PDF (127.6 KB)

246 Views
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Article

The role of customer satisfaction in enhancing customer loyalty in Malaysian Islamic banks

Muslim Amin, Zaidi Isa & Rodrigue Fontaine

Pages: 1519-1532

Published online: 22 Sep 2010

AbstractforThe role of customer satisfaction in enhancing customer loyalty in Malaysian Islamic banks | Full Text | References | PDF (95.7 KB)

1405 Views
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Article

Testing for convergence in bank efficiency: a cross-country analysis

Arman Kösedağ, Meltem Denizel & Öznur Özdemir

Pages: 1533-1547

Published online: 29 Sep 2010

AbstractforTesting for convergence in bank efficiency: a cross-country analysis | Full Text | References | PDF (95.8 KB)

257 Views
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Article

Bayesian cost efficiency of Luanda, Angola hotels

A. George Assaf & C. Barros

Pages: 1549-1559

Published online: 16 May 2011

AbstractforBayesian cost efficiency of Luanda, Angola hotels | Full Text | References | PDF (86.2 KB)

287 Views
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The Service Industries Journal (Vol.31, Iss.9, 2011)

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