The Service Industries Journal, Volume 33, Issue 5 (2013)

Browse this journal
Sample our Economics, Finance,Business & Industry journals, sign in here to start your access, latest two full volumes FREE to you for 14 days

The Service Industries Journal, Volume 33, Issue 5 (2013)

See all volumes and issues
Vol 44, 2024 Vol 43, 2023 Vol 42, 2022 Vol 41, 2021 Vol 40, 2020 Vol 39, 2019 Vol 38, 2018 Vol 37, 2017 Vol 36, 2016 Vol 35, 2015 Vol 34, 2014 Volume 33, 2013 Vol 32, 2012 Vol 31, 2011 Vol 30, 2010 Vol 29, 2009 Vol 28, 2008 Vol 27, 2007 Vol 26, 2006 Vol 25, 2005 Vol 24, 2004 Vol 23, 2003 Vol 22, 2002 Vol 21, 2001 Vol 20, 2000 Vol 19, 1999 Vol 18, 1998 Vol 17, 1997 Vol 16, 1996 Vol 15, 1995 Vol 14, 1994 Vol 13, 1993 Vol 12, 1992 Vol 11, 1991 Vol 10, 1990 Vol 9, 1989 Vol 8, 1988 Vol 7, 1987 Vol 6, 1986 Vol 5, 1985 Vol 4, 1984 Vol 3, 1983 Vol 2, 1982 Vol 1, 1981
Download citations Download PDFs Download issue

Articles

Article
The role of entrepreneurial orientation in service firms: empirical evidence from Austria
Sascha Kraus
Pages: 427-444
Published online: 17 Oct 2011
AbstractforThe role of entrepreneurial orientation in service firms: empirical evidence from Austria | Full Text | References | PDF (110.6 KB)
  • 927 Views
  • 44 CrossRef citations
  • 0Altmetric
Article
Entrepreneurial orientation and firm performance in non-profit service organizations: contingent effect of market orientation
Hsiang Ling Chen & Chun-Hui Hsu
Pages: 445-466
Published online: 03 Nov 2011
AbstractforEntrepreneurial orientation and firm performance in non-profit service organizations: contingent effect of market orientation | Full Text | References | PDF (121.2 KB)
  • 1038 Views
  • 47 CrossRef citations
  • 0Altmetric
Article
Consumer evaluation of self-service innovation failure: the effect of brand equity and attribution
Shuling Liao & Colin C. Cheng
Pages: 467-485
Published online: 20 Sep 2011
AbstractforConsumer evaluation of self-service innovation failure: the effect of brand equity and attribution | Full Text | References | PDF (307.3 KB)
  • 930 Views
  • 18 CrossRef citations
  • 0Altmetric

Case Studies and Practical Applications

Article
Key capabilities in knowledge-intensive service business
Paavo Ritala, Maarit Hyötylä, Kirsimarja Blomqvist & Miia Kosonen
Pages: 486-500
Published online: 25 Oct 2011
AbstractforKey capabilities in knowledge-intensive service business | Full Text | References | PDF (92.1 KB)
  • 710 Views
  • 24 CrossRef citations
  • 0Altmetric
Article
Product service systems: exploring operational practices
P. J. Colen & M. R. Lambrecht
Pages: 501-515
Published online: 01 Feb 2012
AbstractforProduct service systems: exploring operational practices | Full Text | References | PDF (241.7 KB)
  • 913 Views
  • 25 CrossRef citations
  • 0Altmetric
Article
Conceptual and mathematical model for quality improvement in health care
Aleksandra Živaljević, Živko Mitrović & Maja Petković
Pages: 516-541
Published online: 14 Oct 2011
AbstractforConceptual and mathematical model for quality improvement in health care | Full Text | References | PDF (364.3 KB)
  • 315 Views
  • 0 CrossRef citations
  • 0Altmetric
Article
Strategies for improving cruise product sales using hybrid ‘multiple criteria decision making’ models
Chui-Hua Liu, Gwo-Hshiung Tzeng & Ming-Huei Lee
Pages: 542-563
Published online: 09 Nov 2011
AbstractforStrategies for improving cruise product sales using hybrid ‘multiple criteria decision making’ models | Full Text | References | PDF (236.2 KB)
  • 477 Views
  • 25 CrossRef citations
  • 0Altmetric

Explore articles