The Service Industries Journal, Volume 43, Issue 7-8 (2023)

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The Service Industries Journal, Volume 43, Issue 7-8 (2023)

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Articles

Article
Hospitality as the bridge: advancing transformative service research towards human flourishing
Makarand Mody
Pages: 423-453
Published online: 08 Apr 2023
AbstractforHospitality as the bridge: advancing transformative service research towards human flourishing | Full Text | References | PDF (2.3 MB) | EPUB
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Article
Responsible leadership, organizational ethical culture, strategic posture, and green innovation
Muhammad Waheed Akhtar, Thomas Garavan, Muzhar Javed, Chunhui Huo, Muhammad Junaid & Khalid Hussain
Pages: 454-474
Published online: 23 Feb 2023
AbstractforResponsible leadership, organizational ethical culture, strategic posture, and green innovation | Full Text | References | PDF (1.6 MB) | EPUB
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Article
Antecedents of destination advocacy using symmetrical and asymmetrical modeling techniques
Faizan Ali, Gozde Turktarhan, Xianglan Chen & Murad Ali
Pages: 475-496
Published online: 16 Dec 2022
AbstractforAntecedents of destination advocacy using symmetrical and asymmetrical modeling techniques | Full Text | References | PDF (2.1 MB) | EPUB
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Article
How does customer engagement value occur in restaurants?A stimulus-organism-response(S-O-R) perspective
Ebru Tumer Kabadayi, Nilsah Cavdar Aksoy & Pinar Baydogan Turkay
Pages: 497-524
Published online: 19 May 2022
AbstractforHow does customer engagement value occur in restaurants?A stimulus-organism-response(S-O-R) perspective | Full Text | References | PDF (2.1 MB) | EPUB
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Article
The mediating role of organizational learning capability and resilience in the error management culture-service innovation link and the contingent effect of error frequency
Ali E. Akgün, Halit Keskin, Zeynep Aksoy, Selahaddin Samil Fidan & Suleyman Yigital
Pages: 525-554
Published online: 10 Apr 2022
AbstractforThe mediating role of organizational learning capability and resilience in the error management culture-service innovation link and the contingent effect of error frequency | Full Text | References | PDF (2.1 MB) | EPUB
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Article
Can brand anthropomorphism trigger emotional brand attachment?
Jianfeng Ma, Hongwei Tu, Xing Zhou & Wanjie Niu
Pages: 555-578
Published online: 28 Dec 2021
AbstractforCan brand anthropomorphism trigger emotional brand attachment? | Full Text | References | PDF (2.8 MB) | EPUB
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