Quality Management Journal, Volume 20, Issue 4 (2013)

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Quality Management Journal, Volume 20, Issue 4 (2013)

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Departments

Introduction
Introduction
Lawrence Fredendall (Editor)
Page: 3
Published online: 21 Nov 2017
CitationforIntroduction | PDF (29.5 KB)
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Brief Report
Executive Briefs
Pages: 4-5
Published online: 21 Nov 2017
CitationforExecutive Briefs | PDF (66.6 KB)
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Articles

Article
The Influence of Continuous Improvement Practices on Learning: An Empirical Study
Jamison V. Kovach & Lawrence D. Fredendall
Pages: 6-20
Published online: 21 Nov 2017
AbstractforThe Influence of Continuous Improvement Practices on Learning: An Empirical Study | References | PDF (166.9 KB)
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Article
Diagnostic Quality Problem Solving: A Conceptual Framework and Six Strategies
Jeroen De Mast
Pages: 21-36
Published online: 21 Nov 2017
AbstractforDiagnostic Quality Problem Solving: A Conceptual Framework and Six Strategies | References | PDF (171.3 KB)
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Article
Toward Strategically Aligned Innovative Capability: A QFD-Based Approach
K. G. S. Kumar, P. P. Thampi, A. Jyotishi & R. Bishu
Pages: 37-50
Published online: 21 Nov 2017
AbstractforToward Strategically Aligned Innovative Capability: A QFD-Based Approach | References | PDF (144 KB)
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Book Reviews

Book Review
The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion
Nicole Radziwill
Pages: 51-52
Published online: 21 Nov 2017
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Book Review
Principles of Quality Costs | Financial Measures for Strategic Implementation of Quality Management
Matthias Thürer
Page: 52
Published online: 21 Nov 2017
CitationforPrinciples of Quality Costs | Financial Measures for Strategic Implementation of Quality Management | PDF (65.7 KB)
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Book Review
Get Lucky: How to Put Planned Serendipity to Work for You and Your Business
Nicole Radziwill
Pages: 52-53
Published online: 21 Nov 2017
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Departments

Index
QMJ Volume 18 Author Index
Page: 54
Published online: 21 Nov 2017
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Index
QMJ Volume 18 Subject Index
Pages: 55-56
Published online: 21 Nov 2017
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