Journal of Foodservice Business Research, Volume 13, Issue 1 (2010)

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Journal of Foodservice Business Research, Volume 13, Issue 1 (2010)

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Selected Studies from the 3rd International Conference on Services Management

Editorial Comments

Editorial
EDITORIAL COMMENTS
Dave Cranage
Page: 1
Published online: 02 Mar 2010
CitationforEDITORIAL COMMENTS | Full Text | PDF (25.7 KB)
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Refereed

Article
Sequential Impact of General Interest Rate Changes on the Interest Expense of Publicly Traded Restaurant Firms
Arun Upneja, Michael C. Dalbor & Nan Hua
Pages: 2-14
Published online: 02 Mar 2010
AbstractforSequential Impact of General Interest Rate Changes on the Interest Expense of Publicly Traded Restaurant Firms | Full Text | References | PDF (90.5 KB)
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Article
Service Quality as a Component of the Hospitality Experience: Proposal of a Conceptual Model and Framework for Research
Bonnie J. Knutson, Jeffery A. Beck, Seunghyun Kim & Jaemin Cha
Pages: 15-23
Published online: 02 Mar 2010
AbstractforService Quality as a Component of the Hospitality Experience: Proposal of a Conceptual Model and Framework for Research | Full Text | References | PDF (456.2 KB)
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Article
Compensation Practices in Restaurants and the Impact on Service Quality
Brian Miller
Pages: 24-35
Published online: 02 Mar 2010
AbstractforCompensation Practices in Restaurants and the Impact on Service Quality | Full Text | References | PDF (84.1 KB)
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Article
An Investigation of the Relationships among Employee Empowerment, Employee Perceived Service Quality, and Employee Job Satisfaction in a U.S. Hospitality Organization
Ping He, Suzanne K. Murrmann & Richard R. Perdue
Pages: 36-50
Published online: 02 Mar 2010
AbstractforAn Investigation of the Relationships among Employee Empowerment, Employee Perceived Service Quality, and Employee Job Satisfaction in a U.S. Hospitality Organization | Full Text | References | PDF (146.2 KB)
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Article
Price Formats, Discounts, and Consumers' Perceptions: A Comparison Between Hospitality and Non-Hospitality Industries
Hae Jin Yoon, Khaldoon Nusair, H. G. Parsa & Sandra Naipaul
Pages: 51-65
Published online: 02 Mar 2010
AbstractforPrice Formats, Discounts, and Consumers' Perceptions: A Comparison Between Hospitality and Non-Hospitality Industries | Full Text | References | PDF (266.1 KB)
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