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Journal of Hospitality Marketing & Management
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Volume 28, Issue 5

Journal of Hospitality Marketing & Management

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Journal of Hospitality Marketing & Management, Volume 28, Issue 5 (2019)

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Journal of Hospitality Marketing & Management, Volume 28, Issue 5 (2019)

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Vol 33, 2024 Vol 32, 2023 Vol 31, 2022 Vol 30, 2021 Vol 29, 2020 Volume 28, 2019 Vol 27, 2018 Vol 26, 2017 Vol 25, 2016 Vol 24, 2015 Vol 23, 2014 Vol 22, 2013 Vol 21, 2012 Vol 20, 2010-2011 Vol 19, 2009-2010 Vol 18, 2009 Vol 17, 2008 Vol 16, 2008 Vol 15, 2006-2007 Vol 14, 2006 Vol 13, 2005-2006 Vol 12, 2005 Vol 11, 2004 Vol 10, 2003 Vol 9, 2002 Vol 8, 2001 Vol 9, 2002 Vol 8, 2001 Vol 7, 2000-2001 Vol 6, 1999 Vol 5, 1998 Vol 4, 1996-1997 Vol 3, 1995-1996 Vol 2, 1994-1995 Vol 1, 1992-1993

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Articles

Article

Service failures and recovery in hospitality and tourism: a review of literature and recommendations for future research

Erdogan Koc

Pages: 513-537

Published online: 02 Nov 2018

AbstractforService failures and recovery in hospitality and tourism: a review of literature and recommendations for future research | Full Text | References | PDF (1.8 MB) | EPUB

5629 Views
69 CrossRef citations
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Article

Influencing green technology use behavior in the hospitality industry and the role of the “green champion”

Cynthia Mejia

Pages: 538-557

Published online: 29 Oct 2018

AbstractforInfluencing green technology use behavior in the hospitality industry and the role of the “green champion” | Full Text | References | PDF (1.7 MB) | EPUB

1943 Views
27 CrossRef citations
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Article

Examining the impacts of job stress and job satisfaction on hotel employees’ eating behavior

Bendegul Okumus, Suja Chaulagain & Ibrahim Giritlioglu

Pages: 558-575

Published online: 25 Oct 2018

AbstractforExamining the impacts of job stress and job satisfaction on hotel employees’ eating behavior | Full Text | References | PDF (1.4 MB) | EPUB

1397 Views
19 CrossRef citations
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Article

Sustainability research in the hotel industry: Past, present, and future

Young Hoon Kim, Nelson Barber & Dae-Kwan Kim

Pages: 576-620

Published online: 20 Dec 2018

AbstractforSustainability research in the hotel industry: Past, present, and future | Full Text | References | PDF (2.9 MB) | EPUB

7480 Views
32 CrossRef citations
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Article

Why hotel guests go mobile? Examining motives of business and leisure travelers

Tingting Zhang, Soobin Seo & Jee Ahe Ahn

Pages: 621-644

Published online: 05 Nov 2018

AbstractforWhy hotel guests go mobile? Examining motives of business and leisure travelers | Full Text | References | PDF (2.1 MB) | EPUB

1653 Views
15 CrossRef citations
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Article

Impacts of social capital and knowledge acquisition on service innovation: an integrated empirical analysis of the role of shared values

Chiung-En Huang & Chih-Hsing Liu

Pages: 645-664

Published online: 29 Oct 2018

AbstractforImpacts of social capital and knowledge acquisition on service innovation: an integrated empirical analysis of the role of shared values | Full Text | References | PDF (1.8 MB) | EPUB

898 Views
32 CrossRef citations
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Journal of Hospitality Marketing & Management (Vol.28, Iss.5, 2019)

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