Journal of Hospitality Marketing & Management, Volume 33, Issue 1 (2024)

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Journal of Hospitality Marketing & Management, Volume 33, Issue 1 (2024)

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Research Article

Article
Is the information on green hotel websites aligned with the drivers affecting customers’ intention to visit green hotels? A mixed-methods approach
Arghya Ray, Itisha Sachdeva, Nripendra P. Rana, Robin Nunkoo & Long She
Pages: 1-32
Published online: 20 Jul 2023
AbstractforIs the information on green hotel websites aligned with the drivers affecting customers’ intention to visit green hotels? A mixed-methods approach | Full Text | References | PDF (1.9 MB) | EPUB
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Article
Hotel services in the digital age: Heterogeneity in guests’ contactless technology acceptance
Richard T. R. Qiu, Jinah Park, Fei Hao & Kaye Chon
Pages: 33-56
Published online: 24 Jul 2023
AbstractforHotel services in the digital age: Heterogeneity in guests’ contactless technology acceptance | Full Text | References | PDF (1.7 MB) | EPUB
  • 773 Views
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Article
Social media content strategy in hospitality: the impact of experiential posts and response congruence on engagement, hotel image, and booking intention
Mónica Veloso, Marco Ieva & Mónica Gómez-Suárez
Pages: 57-77
Published online: 27 Jul 2023
AbstractforSocial media content strategy in hospitality: the impact of experiential posts and response congruence on engagement, hotel image, and booking intention | Full Text | References | PDF (2.7 MB) | EPUB
  • 938 Views
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Article
How has the knowledge of employee goal orientation evolved in hospitality research over the last two decades? Insights for researchers and practitioners
Wen Yang & Ada Lo
Pages: 78-111
Published online: 14 Jul 2023
AbstractforHow has the knowledge of employee goal orientation evolved in hospitality research over the last two decades? Insights for researchers and practitioners | Full Text | References | PDF (4.2 MB) | EPUB
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Article
Effects of internal strategic resources and capabilities on service innovation
Thac Dang-Van, Jianming Wang, Le Van Huy & Ninh Nguyen
Pages: 112-144
Published online: 30 Jul 2023
AbstractforEffects of internal strategic resources and capabilities on service innovation | Full Text | References | PDF (868.7 KB) | EPUB
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