Journal of Human Resources in Hospitality & Tourism, Volume 20, Issue 1 (2021)

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Journal of Human Resources in Hospitality & Tourism, Volume 20, Issue 1 (2021)

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Article
The relationships between job satisfaction dimensions, organizational commitment and turnover intention: the moderating role of ethical climate in travel agencies
Lamiaa Hefny
Pages: 1-23
Published online: 28 Sep 2020
AbstractforThe relationships between job satisfaction dimensions, organizational commitment and turnover intention: the moderating role of ethical climate in travel agencies | Full Text | References | PDF (1.7 MB) | EPUB
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Article
Learning English as a second language in the back-of-the-House: proficiency and employment from the perspective of hotel human resource directors
Alison M. Youngblood, Joyce W. Nutta, Duncan R. Dickson & Marco W. Nutta
Pages: 24-47
Published online: 21 Sep 2020
AbstractforLearning English as a second language in the back-of-the-House: proficiency and employment from the perspective of hotel human resource directors | Full Text | References | PDF (1.5 MB) | EPUB
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Article
The growth satisfaction in jobs among hospitality employees: the role of transformational leadership, interpersonal communication satisfaction and trust
Verma Prikshat, J. Irudhaya Rajesh & Rajesh Rajaguru
Pages: 48-74
Published online: 22 Sep 2020
AbstractforThe growth satisfaction in jobs among hospitality employees: the role of transformational leadership, interpersonal communication satisfaction and trust | Full Text | References | PDF (1.9 MB) | EPUB
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Article
Frontline hotel employees’ proactive personality, I-deals, work engagement and their effect on creative performance and proactive customer service performance
Ksenia A. Sumaneeva, Georgiana Karadas & Turgay Avci
Pages: 75-100
Published online: 13 Apr 2021
AbstractforFrontline hotel employees’ proactive personality, I-deals, work engagement and their effect on creative performance and proactive customer service performance | Full Text | References | PDF (1.7 MB) | EPUB
  • 729 Views
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Article
Understanding the preferred job rewards in the Canadian lodging sector
William C. Murray
Pages: 101-126
Published online: 21 Sep 2020
AbstractforUnderstanding the preferred job rewards in the Canadian lodging sector | Full Text | References | PDF (1.7 MB) | EPUB
  • 196 Views
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Article
Disability employment in the hotel industry: Evidence from the employees’ perspective
Ray Tak-yin Hui, Bruce Tsui & Pimtong Tavitiyaman
Pages: 127-145
Published online: 15 Sep 2020
AbstractforDisability employment in the hotel industry: Evidence from the employees’ perspective | Full Text | References | PDF (1.3 MB) | EPUB
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