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Journal of Quality Assurance in Hospitality & Tourism
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Volume 1, Issue 3

Journal of Quality Assurance in Hospitality & Tourism

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Journal of Quality Assurance in Hospitality & Tourism, Volume 1, Issue 3 (2000)

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Journal of Quality Assurance in Hospitality & Tourism, Volume 1, Issue 3 (2000)

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ARTICLES

Article

Customer Satisfaction and Behavioural Intentions in a Rural Community Museum Environment

Ken Simpson

Pages: 1-27

Published online: 12 Oct 2008

AbstractforCustomer Satisfaction and Behavioural Intentions in a Rural Community Museum Environment | References | PDF (132.6 KB)

414 Views
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Original Articles

Article

Service Quality Measurement and Triadic Interaction

A Comparative Analysis of Stakeholder Perspectives Using TRIQUEST

Paul Fallon & Peter Schofield

Pages: 29-47

Published online: 12 Oct 2008

AbstractforService Quality Measurement and Triadic Interaction | References | PDF (132.4 KB)

78 Views
6 CrossRef citations
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Article

Determination of Significant Issues

Applying a Quantitative Method to Importance-Performance Analysis

Daniel J. Mount

Pages: 49-63

Published online: 12 Oct 2008

AbstractforDetermination of Significant Issues | References | PDF (99.3 KB)

86 Views
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Article

The Importance of Hotel Attributes in Contributing to Travelers' Satisfaction in the Hong Kong Hotel Industry

Hailin Qu, Bill Ryan & Raymond Chu

Pages: 65-83

Published online: 12 Oct 2008

AbstractforThe Importance of Hotel Attributes in Contributing to Travelers' Satisfaction in the Hong Kong Hotel Industry | References | PDF (120.2 KB)

1422 Views
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Article

The Effect of Trust on Quality in the Culturally Diverse Tourism Industry

Ricarda B. Bouncken

Pages: 85-104

Published online: 12 Oct 2008

AbstractforThe Effect of Trust on Quality in the Culturally Diverse Tourism Industry | References | PDF (223.5 KB)

134 Views
10 CrossRef citations
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PUBLICATION REVIEW

Review Article

PUBLICATION REVIEW

Pages: 105-114

Published online: 12 Oct 2008

First Page PreviewforPUBLICATION REVIEW | PDF (58.8 KB)

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