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Journal of Quality Assurance in Hospitality & Tourism
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Volume 16, Issue 2

Journal of Quality Assurance in Hospitality & Tourism

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Journal of Quality Assurance in Hospitality & Tourism, Volume 16, Issue 2 (2015)

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Journal of Quality Assurance in Hospitality & Tourism, Volume 16, Issue 2 (2015)

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Article

Effects of Intrinsic and Extrinsic Quality Cues and Perceived Risk on Visitors’ Satisfaction and Loyalty

Md Enayet Hossain, Mohammed Quaddus & Tekle Shanka

Pages: 119-140

Published online: 30 Apr 2015

AbstractforEffects of Intrinsic and Extrinsic Quality Cues and Perceived Risk on Visitors’ Satisfaction and Loyalty | Full Text | References | PDF (194.5 KB)

530 Views
15 CrossRef citations
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Article

Integrating Kano Model and SIPA Grid to Identify Key Service Attributes of Fast Food Restaurants

Hsi Tien Chen & Brendan T. Chen

Pages: 141-163

Published online: 30 Apr 2015

AbstractforIntegrating Kano Model and SIPA Grid to Identify Key Service Attributes of Fast Food Restaurants | Full Text | References | PDF (225.9 KB)

694 Views
23 CrossRef citations
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Article

Sports Stadiums as Meeting and Corporate/Social Event Venues: A Perspective From Meeting/Event Planners and Sport Facility Administrators

Seungwon “Shawn” Lee, Charles Parrish & Ji-Ho Kim

Pages: 164-180

Published online: 30 Apr 2015

AbstractforSports Stadiums as Meeting and Corporate/Social Event Venues: A Perspective From Meeting/Event Planners and Sport Facility Administrators | Full Text | References | PDF (161.4 KB)

2495 Views
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Article

International Tourists’ Satisfaction with Ghanaian Upscale Restaurant Services and Revisit Intentions

Issahaku Adam, Charles Atanga Adongo & Frederick Dayour

Pages: 181-201

Published online: 06 Nov 2014

AbstractforInternational Tourists’ Satisfaction with Ghanaian Upscale Restaurant Services and Revisit Intentions | Full Text | References | PDF (136.5 KB)

613 Views
9 CrossRef citations
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Special Report

Sharing Economy in Travel and Tourism: The Case of Home-Swapping in Italy

Francesca Forno & Roberta Garibaldi

Pages: 202-220

Published online: 30 Apr 2015

AbstractforSharing Economy in Travel and Tourism: The Case of Home-Swapping in Italy | Full Text | References | PDF (166.2 KB)

4856 Views
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