Journal of Quality Assurance in Hospitality & Tourism, Volume 22, Issue 2 (2021)

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Journal of Quality Assurance in Hospitality & Tourism, Volume 22, Issue 2 (2021)

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Research Article

Article
Evaluation of Good Hygiene Practices in Food Trucks from the Perspective of Internal and External Auditors
Francine Dolberth Dardin, Caroline Opolski Medeiros, Mariana do Nascimento Diz, Rayane Luizi da Costa & Lize Stangarlin-Fiori
Pages: 143-162
Published online: 24 Apr 2020
AbstractforEvaluation of Good Hygiene Practices in Food Trucks from the Perspective of Internal and External Auditors | Full Text | References | PDF (1.5 MB) | EPUB
  • 261 Views
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Article
International Tourists’ Threat Appraisal, Coping Appraisal, and Protection Intention
Mehri Yasami
Pages: 163-190
Published online: 04 Jun 2020
AbstractforInternational Tourists’ Threat Appraisal, Coping Appraisal, and Protection Intention | Full Text | References | PDF (1.8 MB) | EPUB
  • 540 Views
  • 11 CrossRef citations
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Article
Examining the Influence of Digital Information Quality on Tourists’ Experience
Phetvaroon Kullada & Crysantina R. Michelle Kurniadjie
Pages: 191-217
Published online: 06 Jun 2020
AbstractforExamining the Influence of Digital Information Quality on Tourists’ Experience | Full Text | References | PDF (1.9 MB) | EPUB
  • 763 Views
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Article
Interactions between Service Recovery Efforts and Customer Characteristics: Apology, Compensation, and Empowerment
Gumkwang Bae, Seunghwan Lee & Dae-Young Kim
Pages: 218-244
Published online: 29 May 2020
AbstractforInteractions between Service Recovery Efforts and Customer Characteristics: Apology, Compensation, and Empowerment | Full Text | References | PDF (2 MB) | EPUB
  • 706 Views
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Case Report

Case Report
The Study of Job Motivational Factors and Its Influence on Job Satisfaction for Hotel Employees of Thimphu, Bhutan
Jigme Norbu & Prateep Wetprasit
Pages: 245-266
Published online: 29 May 2020
AbstractforThe Study of Job Motivational Factors and Its Influence on Job Satisfaction for Hotel Employees of Thimphu, Bhutan | Full Text | References | PDF (1.5 MB) | EPUB
  • 1689 Views
  • 9 CrossRef citations
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