Journal of Quality Assurance in Hospitality & Tourism, Volume 3, Issue 3-4 (2002)

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Journal of Quality Assurance in Hospitality & Tourism, Volume 3, Issue 3-4 (2002)

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INTRODUCTION

Article
Achieving Competitiveness Through Knowledge Management
Ricarda B. Bouncken & Sungsoo Pyo
Pages: 1-4
Published online: 08 Sep 2008
AbstractforAchieving Competitiveness Through Knowledge Management | References | PDF (539.2 KB)
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ARTICLES

Article
Implications of “New Economy” Traits for the Tourism Industry
Egbert Kahle
Pages: 5-23
Published online: 08 Sep 2008
AbstractforImplications of “New Economy” Traits for the Tourism Industry | References | PDF (602.5 KB)
  • 149 Views
  • 18 CrossRef citations
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Article
Knowledge Management for Quality Improvements in Hotels
Ricarda B. Bouncken
Pages: 25-59
Published online: 08 Sep 2008
AbstractforKnowledge Management for Quality Improvements in Hotels | References | PDF (813.7 KB)
  • 928 Views
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Article
Knowledge Supply Chain Matrix Approach for Balanced Knowledge Management
An Airline Industry Firm Case
Marcel Hattendorf
Pages: 61-73
Published online: 08 Sep 2008
AbstractforKnowledge Supply Chain Matrix Approach for Balanced Knowledge Management | References | PDF (768.5 KB)
  • 208 Views
  • 2 CrossRef citations
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Article
The Knowledge Café–A Knowledge Management System and Its Application to Hospitality and Tourism
Norbert Gronau
Pages: 75-88
Published online: 08 Sep 2008
AbstractforThe Knowledge Café–A Knowledge Management System and Its Application to Hospitality and Tourism | References | PDF (831.7 KB)
  • 307 Views
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Article
Cross-Border Destination Management Systems in the Alpine Region–The Role of Knowledge Networks on the Example of AlpNet
Harald Pechlaner, Dagmar Abfalter & Frieda Raich
Pages: 89-107
Published online: 08 Sep 2008
AbstractforCross-Border Destination Management Systems in the Alpine Region–The Role of Knowledge Networks on the Example of AlpNet | References | PDF (655.3 KB)
  • 249 Views
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Article
Towards Using Knowledge Discovery Techniques in Database Marketing for the Tourism Industry
Vincent Cho & Paul Leung
Pages: 109-131
Published online: 08 Sep 2008
AbstractforTowards Using Knowledge Discovery Techniques in Database Marketing for the Tourism Industry | References | PDF (967.8 KB)
  • 171 Views
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