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SPECIAL INTERNET AND E-COMMERCE SECTION

Product Motivation and Purchasing Activity

An Exploratory Study of Consumers' Internet Purchasing Activity

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Pages 31-43 | Received 10 Nov 1999, Accepted 14 Feb 2000, Published online: 12 Oct 2008
 

Abstract

The tremendous growth in Internet sales has prompted many firms to enter the world of E-commerce. The question must be raised if “marketing as usual” is the suitable approach for firms to gain and maintain competitive advantage. A vital area of concern is the promotional mix, or the communications element of marketing strategy. In order to be able to determine the availability, type, and presentation of information preferred by consumers, it is necessary to gain an understanding of the target consumer's motivations and activities. Using the product motivation scale developed by Dawson, Bloch, and Ridgeway, this study examines the shopping behaviors and information gathering activities of consumers, classified as product motivated or not, as they make purchases via the Internet. This information is useful for the design and implementation of effective integrated promotional efforts.

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