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Journal of Applied Communication Research Volume 34, 2006 - Issue 3
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Original Articles

Best Practices in Crisis Communication: An Expert Panel Process

Matthew W. SeegerCorrespondence[email protected]
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Pages 232-244 | Published online: 17 Feb 2007

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David E. Clementson & Michael J. Beatty. (2024) Society Frowns Upon Spinning and So Do the Alleged Spin Doctors: Tests of Present and Future Crisis Communicators Responding to Spin in the Media. Mass Communication and Society 27:2, pages 308-331.
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Ashleigh M. Day & Julie M. Novak. (2023) “I Couldn’t Find Information for People with Pets; So, I Gave Up,”: Pet Owner Identity, Informational Needs, and Media Uses during Hurricane Harvey. Western Journal of Communication 87:1, pages 41-64.
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Cory L. Armstrong, Jason A. Cain & Jue Hou. (2021) Ready for disaster: information seeking, media influence, and disaster preparation for severe weather outbreaks. Atlantic Journal of Communication 29:3, pages 121-135.
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Sareh Karami & Fabio Andres Parra-Martinez. (2021) Foolishness of COVID-19: Applying the Polyhedron Model of Wisdom to Understand Behaviors in a Time of Crisis. Roeper Review 43:1, pages 42-52.
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David E. Clementson & Tong Xie. (2021) On the Merits of Transparency in Crisis: Effects of Answering vs. Evading through the Lens of Deception Theory. International Journal of Strategic Communication 15:1, pages 1-17.
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Wouter Jong. (2020) Evaluating Crisis Communication. A 30-item Checklist for Assessing Performance during COVID-19 and Other Pandemics. Journal of Health Communication 25:12, pages 962-970.
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Michele K. Olson, Sarah C. Vos & Jeannette Sutton. (2020) Threat and Efficacy in Television News: Reporting on an Emerging Infectious Disease. Western Journal of Communication 84:5, pages 623-640.
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Toni G. L. A. van der Meer & Yan Jin. (2020) Seeking Formula for Misinformation Treatment in Public Health Crises: The Effects of Corrective Information Type and Source. Health Communication 35:5, pages 560-575.
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Elizabeth A. Hintz & Marleah Dean. (2020) Best Practices for Returning Research Findings to Participants: Methodological and Ethical Considerations for Communication Researchers. Communication Methods and Measures 14:1, pages 38-54.
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Joshua B. Barbour, David H. Bierling, Paul A. Sommer & Bradley A. Trefz. (2020) Risk communication infrastructure and community resilience: does involvement in planning build cross-sector planning and response networks?. Journal of Applied Communication Research 48:1, pages 91-113.
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Calandra J. Lindstadt, Elizabeth M. Glowacki, Brett W. Robertson, Gary B. Wilcox & Jay M. Bernhardt. (2020) Reactions to a campus emergency: A text-mining analysis. Qualitative Research Reports in Communication 21:1, pages 74-87.
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Brooke Fisher Liu, Irina A. Iles & Emina Herovic. (2020) Leadership under Fire: How Governments Manage Crisis Communication. Communication Studies 71:1, pages 128-147.
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Marije H. Bakker, José H. Kerstholt, Marco van Bommel & Ellen Giebels. (2019) Decision-making during a crisis: the interplay of narratives and statistical information before and after crisis communication. Journal of Risk Research 22:11, pages 1409-1424.
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Mats Eriksson. (2018) Lessons for Crisis Communication on Social Media: A Systematic Review of What Research Tells the Practice. International Journal of Strategic Communication 12:5, pages 526-551.
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Jenna L. Currie-Mueller. (2018) Pointing fingers across the tracks: an examination of strategic messages in the Lac-Mégantic rail disaster. Journal of Risk Research 21:10, pages 1197-1216.
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Andrew S. Pyle. (2018) Intercultural crisis communication: examining the experiences of crisis sojourners. Journal of Applied Communication Research 46:3, pages 388-407.
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